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Summer Help Desk Technician Jobs in Indiana (NOW HIRING)

Forest River, Inc.

Help Desk Technician

Elkhart, IN · On-site

$19.25 - $25.75/hr

- Forest River Inc. - Help Desk Technician (Onsite) The Forest River IT team is growing! We are seeking a sharp, customer-focused Help Desk Technician to report to our VP of Technology. In this role ...

Patrick Industries

Service Desk Technician

Elkhart, IN · On-site

The Service Desk Technician provides support to internal customers via phone, email, and computer ... Documents incidents using help desk systems or tools. Escalates problems to appropriate levels or ...

TEKsystems

Service Desk Analyst

Evansville, IN

$18 - $20/hr

Service Desk Technician to their Help Desk team. This will be a 12 month contract with the high possibility of extension/consideration for conversion. They currently uses a managed service partner ...

TEKsystems

Service Desk Analyst

Evansville, IN

$18 - $20/hr

Service Desk Technician to their Help Desk team. This will be a 12 month contract with the high possibility of extension/consideration for conversion. They currently uses a managed service partner ...

TEKsystems

Service Desk Analyst

Evansville, IN

$18 - $20/hr

Service Desk Technician Shift: 1st Shift Monday-Friday * Training Schedule: Monday-Friday, 8:00 AM ... Experience in a service desk or help desk role within an enterprise environment. * Exposure to user ...

TEKsystems

Service Desk Analyst

Evansville, IN

$18 - $20/hr

Service Desk Technician Shift: 1st Shift Monday-Friday * Training Schedule: Monday-Friday, 8:00 AM ... Experience in a service desk or help desk role within an enterprise environment. * Exposure to user ...

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Summer Help Desk Technician information

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$12

$22

$32

How much do summer help desk technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for summer help desk technician in Indiana is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What is a Summer Help Desk Technician job?

A Summer Help Desk Technician is a seasonal IT support role responsible for assisting users with technical issues, troubleshooting hardware and software problems, and maintaining IT systems. They typically provide phone, email, or in-person support to employees or customers, ensuring smooth operation of computers, networks, and applications. This position is ideal for students or individuals looking to gain hands-on experience in IT support. Responsibilities may also include setting up new devices, managing user accounts, and documenting technical issues and solutions. Strong communication, problem-solving, and customer service skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Summer Help Desk Technician position, and why are they important?

To excel as a Summer Help Desk Technician, you need a solid grasp of basic computer hardware and software troubleshooting, and typically some coursework or experience in IT or related fields. Familiarity with ticketing systems, remote desktop tools, and operating systems like Windows and MacOS is commonly required, and entry-level certifications such as CompTIA A+ can be beneficial. Strong customer service, clear communication, and the ability to stay calm under pressure are crucial soft skills. These abilities enable effective resolution of user issues and ensure a positive experience for both end-users and support teams in a dynamic help desk environment.

What are the typical responsibilities of a Summer Help Desk Technician?

As a Summer Help Desk Technician, you’ll be responsible for providing first-level technical support to employees or customers, which often includes resolving hardware and software issues, guiding users through troubleshooting steps, and documenting support requests. You’ll frequently communicate by phone, email, or chat, and may use ticketing systems to track and prioritize problems. During your day, you might reset passwords, assist with software installations, or escalate complex issues to higher-level IT staff. This role offers valuable hands-on experience in an IT support environment and the opportunity to collaborate with experienced IT professionals.
More about Summer Help Desk Technician jobs
What are the most commonly searched types of Help Desk Technician jobs in Indiana? The most popular types of Help Desk Technician jobs in Indiana are:
What are popular job titles related to Summer Help Desk Technician jobs in Indiana? For Summer Help Desk Technician jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Summer Help Desk Technician jobs in Indiana look for? The top searched job categories for Summer Help Desk Technician jobs in Indiana are:
What cities in Indiana are hiring for Summer Help Desk Technician jobs? Cities in Indiana with the most Summer Help Desk Technician job openings:
Summer Help Desk Technician jobs near you
Infographic showing various Summer Help Desk Technician job openings in Indiana as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,821 per year, or $22 per hour.
Help Desk Technician

Help Desk Technician

Forest River, Inc.

Elkhart, IN • On-site

$19.25 - $25.75/hr

Full-time

Posted 17 days ago

Forest River rating

6.3

Company rating: 6.3 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

364th of 415 rated machine equipment manufacturers

Job description

Job Description - Forest River Inc. - Help Desk Technician (Onsite)
The Forest River IT team is growing! We are seeking a sharp, customer-focused Help Desk Technician to report to our VP of Technology. In this role, you will be the primary point of contact for our staff-using your technical expertise to solve problems, maintain systems, and ensure technology works seamlessly for everyone.
What's In It For You?
  • Growth - Work in a supportive, fast-paced, entrepreneurial, and innovative workplace that offers opportunities for advancement.
  • Help shape the future - Have a hand in building and growing our evolving Technical Support strategy.
  • Opportunity - shape best practices for Technical Support initiatives.
  • Grow business knowledge by working with teammates across all aspects of Forest River's diverse business.

What You'll Do
You'll bring proven communication skills, sharp problem-solving instincts, and a commitment to excellence to every support interaction.
  • Deliver hands-on technical support for hardware, software, mobile devices, and other technology tools - by phone, email, in person, or remote desktop.
  • Diagnose and resolve issues quickly; escalate complex problems to the right team member with full context.
  • Manage user accounts - password resets, unlocks, re-enablement, and identity verification.
  • Maintain up-to-date knowledge of company policies and assist in compliance efforts.
  • Contribute to and maintain Help Desk documentation, knowledge base articles, and procedural guides.
  • Assist in keeping the Help Desk web presence current and useful.
  • Log, track, and document all technical issues accurately and completely.
  • Produce clear written materials - correspondence, memos, reports, and presentations - using word processing and graphics software.
  • Stay current on emerging technologies and trends relevant to the role.
  • Pitch in on other related duties as the team's needs evolve.

What We Are Looking For:
  • Associate's degree preferred, with 5+ years of hands-on technical and customer service experience.
  • Strong interpersonal skills with a genuine focus on customer satisfaction.
  • Proactive self-starter with a strong sense of ownership and the ability to work independently in a fast-paced environment.
  • Outstanding written and verbal communication skills.
  • Solid working knowledge of Windows-based PC environments.
  • Proficiency with common software packages - Microsoft Office, Adobe products, AutoCAD, and similar tools.
  • Intermediate understanding of TCP/IP networking and the ability to troubleshoot connectivity issues.
  • Comfortable working with users of all technical skill levels.
  • Ability to design and deliver basic technology training materials.
  • Strong grasp of organizational policies and procedures - and the judgment to apply them.
  • Unwavering commitment to confidentiality and data integrity.
  • Reliable personal transportation required (business mileage reimbursed).
  • Personal smartphone required for departmental communications.

What Forest River employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Forest River

Sourced by ZipRecruiter

At Forest River, Inc. your needs, interests, budget, and lifestyle are at the forefront of everything we do. This affects every step from design, to the Manufacturing floor and on to you our Customer. Whatever your need Recreation, Transportation or Cargo Hauling . We Strive to bring quality products within reach of everyone. It’s not just a slogan: Customer Satisfaction is Our #1 Priority. Our large production capacity enables us to fill our customers' orders promptly without cutting corners or rushing through production procedures. This ensures that each Forest River product is conscientiously built and undergoes thorough, detailed inspection before it's shipped to the customer. This guarantees that every family who desires quality recreation will find a Forest River product that serves their Needs, Interests, Budget, and Lifestyle.

Industry

Motor vehicle manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Elkhart, IN, US

Year founded

1996

Social media

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