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Entry Level Help Desk Technician Jobs (NOW HIRING)

Hinkle Law Firm LLC

Help Desk Technician

Wichita, KS

$18 - $24.25/hr

Help Desk Technician Reports To: CISO FLSA Status: Non-Exempt Position Summary: The Help Desk Technician will be the first point of contact for all IT-related requests within the firm. This role ...

Key Technical Resources Inc

Help Desk

Alpharetta, GA · On-site

$19.50 - $26.25/hr

The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...

Filterbuy

Help Desk Technician

Talladega, AL · On-site

$48/hr

To ensure success as a Help Desk Technician, you should possess strong technical troubleshooting skills, excellent communication abilities, and the capability to support both end users and ...

Filterbuy, Inc

Help Desk Technician

Talladega, AL · On-site

$48/hr

To ensure success as a Help Desk Technician, you should possess strong technical troubleshooting skills, excellent communication abilities, and the capability to support both end users and ...

FILTERBUY, INC

Help Desk Technician

Talladega, AL · On-site

$48/hr

To ensure success as a Help Desk Technician, you should possess strong technical troubleshooting skills, excellent communication abilities, and the capability to support both end users and ...

The Rockridge Group

Help Desk Technician

Hackensack, NJ

$21.75 - $29.50/hr

HELP DESK TECHNICIAN POSITION: FULL TIME JOB SUMMARY: Prominent Mid Atlantic law firm with multiple regional office locations seeks a Help Desk Technician to join their Hackensack, New Jersey Office.

Regent University

Help Desk Technician

Virginia Beach, VA · On-site

$19 - $25.50/hr

Help Desk Technician Job no: 50000400 Work type: Full time Location: Virginia Beach Categories: Staff & Administration The Help Desk Technician will provide software, hardware, and systems support to ...

EDG Inc

Help Desk Technician

Metairie, LA · On-site

$18.50 - $25/hr

Help Desk Technician Date Opened: 4/6/2026 Location: Metairie Industry: Corporate Department: Information Technology Employment Type: Full-Time Regular Part-Time Available: No Eligible for US Work ...

RSi

Help Desk Technician

Columbia, SC

$24 - $26/hr

Help Desk Technician Pay Range: $50K Annually | Schedule: Monday-Friday, 8am-5pm EST | Location: Columbia, SC (Hybrid) Work Where Excellence is Recognized At RSi, we've proudly served healthcare ...

Regent University

Help Desk Technician

Virginia Beach, VA

$19 - $25.50/hr

Help Desk Technician Apply now Job no: 50000400 Work type: Full time Location: Virginia Beach Categories: Staff & Administration The Help Desk Technician will provide software, hardware, and systems ...

The Rockridge Group

Help Desk Technician

Hackensack, NJ

$21.75 - $29.50/hr

Help Desk Technician Location: New Jersey Office Summary: Seeking a Help Desk Technician to join our Hackensack, New Jersey Office. Work schedule will be Monday through Friday 8:30 a.m. - 4:30 p.m.

Harrison, Walker & Harper

Help Desk Technician

Paris, TX · On-site

$15.25 - $20.50/hr

Harrison, Walker & Harper is seeking a Help Desk Technician to join their IT department. This role is responsible for managing technical support for software, hardware, and network issues experienced ...

New

Mercantile Bank

Help Desk Technician

Troy, MI · On-site

$19 - $25.75/hr

Join Mercantile Bank as a Full Time Help Desk Technician and embark on an exciting career in the technology field! This is a unique opportunity for individuals eager to learn and grow, with a strong ...

DOUBLELINE GROUP LP

Help Desk Technician

Tampa, FL · On-site

$19 - $25.50/hr

The Help Desk Technician will be responsible for providing support for hardware and software issues related to the firm's user-facing systems. This includes workstations, peripherals, mobile devices ...

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Entry Level Help Desk Technician information

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How much do entry level help desk technician jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for entry level help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is an Entry Level Help Desk Technician job?

An Entry Level Help Desk Technician is responsible for providing technical support to users experiencing IT issues. They assist with troubleshooting hardware, software, and network problems, often resolving issues remotely or in person. Their tasks include resetting passwords, installing software, and documenting support requests. This role requires strong communication skills, basic IT knowledge, and the ability to solve problems efficiently. It serves as a starting point for a career in IT, offering opportunities for advancement into more specialized technical roles.

What are the key skills and qualifications needed to thrive in the Entry Level Help Desk Technician position, and why are they important?

To thrive as an Entry Level Help Desk Technician, you need basic knowledge of computer hardware, operating systems, and troubleshooting techniques, often backed by an associate degree, relevant coursework, or certifications like CompTIA A+ or Microsoft Fundamentals. Familiarity with ticketing systems, remote desktop software, and common office productivity tools is essential in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and work collaboratively with IT teams. These abilities ensure quick, accurate resolution of technical issues, contributing to user productivity and overall organizational efficiency.

What types of issues can I expect to handle as an Entry Level Help Desk Technician?

As an Entry Level Help Desk Technician, you'll typically address a variety of basic technical problems, such as password resets, connectivity issues, printer malfunctions, and software installation support. You'll be the initial point of contact for users seeking assistance, either via phone, email, chat, or in person. Most of your work will focus on diagnosing and resolving straightforward problems or escalating more complex issues to higher-level IT staff. This hands-on experience is a great way to build foundational technical skills and gain exposure to different IT systems, supporting your future growth in the field.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk technicians. These roles still require human skills like customer service, problem-solving, and understanding complex issues that AI cannot handle independently.

What job makes $10,000 a month without a degree?

Entry-level help desk technician roles typically do not pay $10,000 a month without experience or certifications. High-paying jobs that reach this level usually require specialized skills, extensive experience, or advanced certifications in fields like IT, sales, or entrepreneurship. Most roles offering such income levels also demand significant responsibility and expertise.

Can you get a helpdesk job with no experience?

Entry level help desk technician positions often do not require prior professional experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills is beneficial. Certifications like CompTIA A+ can improve chances, and employers may provide on-the-job training for candidates with strong problem-solving abilities and a willingness to learn.

Is a help desk technician a good entry job?

A help desk technician is a common entry-level IT role that provides foundational experience in troubleshooting, customer service, and technical support. It often requires basic knowledge of hardware, software, and networking, and can serve as a stepping stone to more advanced IT positions.
More about Entry Level Help Desk Technician jobs
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Entry Level Help Desk Technician jobs near you
Infographic showing various Entry Level Help Desk Technician job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 70% Full Time, 11% Part Time, 17% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Help Desk Technician

Help Desk Technician

Joint Strategic Technologies

Hurlburt Field, FL • On-site

$18.25 - $24.75/hr

Full-time

Posted 3 days ago

Job description

Overview

JST is seeking a Help Desk Technician to join our team. The Help Desk Specialist will provide local and remote Technical Support Services for end user support. 

This is a full-time position on-site in Hurlburt Field, FL. JST offers a full benefit package, a collaborative work environment and strong company culture.


Help Desk Technician Responsibilities

  • Provide a total customer support service as a single point of contact for all issues relating to IT and IS services
  • Provide local and remote Technical Support Services for end user support
  • Maintain and return customers to normal IT Operations with the smallest possible impact
  • Provide support for IT Solutions software and hardware service requests and incidents
  • Resolve service desk tickets
  • Tier I aids support to the Proven IT Help Desk which is the first line of support for our customers
  • Tier I will communicate and work as a team with Tier II and Tier III to solve a customer's issues
  • Works with clients over the phone to investigate issues and provide solutions
  • Documents calls and resolutions to ensure continuity throughout the team
  • Be able to rotate schedules if needed.


Help Desk Technician Qualifications

  • Active DoD Secret clearance
  • CompTIA Security+ certification
  • Customer Service experience

About Joint Strategic Technologies (JST)

No objective is beyond reach! Joint Strategic Technologies (JST) enables successful mission outcomes from the back office to the battlefield. Our team includes leading experts from military, government and the private sector, all working together to help federal customers make a difference. Our goal is to Elevate the Impact that our employees have on our customers and treat every employee as a valued member of our team. JST empowers employees to make decisions and take-action, thus improving overall organizational growth and employee development.

Culture isn't something you talk about. It's something you do. JST is committed to creating a positive environment 'that reaches beyond work and careers' to support every employee's professional and personal objectives. JST values the well-being of every employee and encourages healthy lifestyles, family activities and community involvement.

JST is a proud equal opportunity employer. All qualified applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. JST will not tolerate discrimination or harassment.

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