ZipRecruiter

Log In

2

Entry Level Help Desk Technician Jobs in Riverside, CA

GDR Group

Support Services Deskside Technician

Irvine, CA · On-site

$25 - $30/hr

... Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you. Work ...

RemX

Be Seen First

Product Repair Technician

Irvine, CA · On-site

$20 - $25/hr

The Product Repair Technician will play a key role in servicing returned products, ensuring ... Familiarity with CRM, help desk, or ticketing systems. * Knowledge of repair documentation and ...

GDR Group

Support Services Deskside Technician

Irvine, CA · On-site

$25 - $30/hr

... Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you. Work ...

Stefanini Group

Deskside Technician I

Irvine, CA · On-site

$21.50 - $27.25/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini Group

Deskside Technician I

Irvine, CA · On-site

$21.50 - $27.25/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini Group

Deskside Technician I

Irvine, CA

$21.50 - $27.25/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini Group

Deskside Technician II

Irvine, CA · On-site

$21.75 - $27.75/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini

Deskside Technician II

Irvine, CA · On-site

$21.75 - $27.75/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini Group

Deskside Technician I

Irvine, CA · On-site

$24 - $26/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini Group

Deskside Technician II

Irvine, CA · On-site

$21.75 - $27.75/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini Group

Deskside Technician II

Irvine, CA · On-site

$21.75 - $27.75/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini Group

Deskside Technician II

Irvine, CA

$21.75 - $27.75/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Vega ECM Solutions

IT Support Technician

Irvine, CA · Hybrid

$23 - $31.75/hr

Please visit our website for more details: IT Support Technician - The IT Support Technician will ... help desk support for internal users Register and process support tickets. Work with external ...

Vega Ecm Solutions

IT Support Technician

Irvine, CA · On-site

$23 - $31.75/hr

Please visit our website for more details: IT Support Technician - The IT Support Technician will ... help desk support for internal users. Register and process support tickets. • Work with external ...

Quest International

Field Service Technician

Irvine, CA · On-site

$24 - $35/hr

Field Service Technician - California | 80%+ Travel Location: California, field-based; must live ... This is a hands-on, travel-intensive field position--not remote IT support or a help-desk role.

previous page

Showing results 41-60

All JobsHelp Desk Technician JobsEntry Level Help Desk Technician JobsEntry Level Help Desk Technician Jobs in Riverside, CA

Entry Level Help Desk Technician information

See Riverside, CA salary details

$13

$24

$35

How much do entry level help desk technician jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level help desk technician in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

What is an entry level help desk technician?

An Entry Level Help Desk Technician is responsible for providing technical support to users experiencing IT issues. They assist with troubleshooting hardware, software, and network problems, often resolving issues remotely or in person. Their tasks include resetting passwords, installing software, and documenting support requests. This role requires strong communication skills, basic IT knowledge, and the ability to solve problems efficiently. It serves as a starting point for a career in IT, offering opportunities for advancement into more specialized technical roles.

What are the key skills and qualifications needed to thrive as an entry level help desk technician?

To thrive as an Entry Level Help Desk Technician, you need basic knowledge of computer hardware, operating systems, and troubleshooting techniques, often backed by an associate degree, relevant coursework, or certifications like CompTIA A+ or Microsoft Fundamentals. Familiarity with ticketing systems, remote desktop software, and common office productivity tools is essential in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and work collaboratively with IT teams. These abilities ensure quick, accurate resolution of technical issues, contributing to user productivity and overall organizational efficiency.

Can you get an entry level help desk technician job with no experience?

Entry level help desk technician positions often do not require prior professional experience, but candidates typically need basic knowledge of computer hardware, operating systems, and troubleshooting skills. Certifications like CompTIA A+ can improve chances, and employers may provide on-the-job training for new hires.

What types of issues can I expect to handle as an entry level help desk technician?

As an Entry Level Help Desk Technician, you'll typically address a variety of basic technical problems, such as password resets, connectivity issues, printer malfunctions, and software installation support. You'll be the initial point of contact for users seeking assistance, either via phone, email, chat, or in person. Most of your work will focus on diagnosing and resolving straightforward problems or escalating more complex issues to higher-level IT staff. This hands-on experience is a great way to build foundational technical skills and gain exposure to different IT systems, supporting your future growth in the field.

Is help desk a good entry-level job?

Help desk technician roles are considered good entry-level jobs because they provide foundational IT experience, customer service skills, and exposure to troubleshooting hardware and software issues. These positions often require basic technical knowledge, communication skills, and may lead to more advanced IT roles with experience and certifications like CompTIA A+.

How do I get my first entry level help desk technician job?

To get an entry-level help desk technician position, develop foundational IT skills such as troubleshooting, customer service, and knowledge of operating systems like Windows. Earning certifications like CompTIA A+ can improve your chances, and gaining experience through internships or volunteering can also be beneficial.
What are the most commonly searched types of Help Desk Technician jobs in Riverside, CA? The most popular types of Help Desk Technician jobs in Riverside, CA are:
What are popular job titles related to Entry Level Help Desk Technician jobs in Riverside, CA? For Entry Level Help Desk Technician jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Technician jobs in Riverside, CA look for? The top searched job categories for Entry Level Help Desk Technician jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level Help Desk Technician jobs? Cities near Riverside, CA with the most Entry Level Help Desk Technician job openings:
Entry Level Help Desk Technician jobs near you
Infographic showing various Entry Level Help Desk Technician job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $50,237 per year, or $24.2 per hour.

Support Services Deskside Technician

GDR Group

Irvine, CA • On-site

$25 - $30/hr

Part-time

Re-posted 27 days ago

Job description

Description

GDR Group is a team of passionate, tech-savvy people who love helping businesses grow. We live by our core values of Integrity, Communication, Caring and Compassion, and Passion for Excellence to help us make every partnership as smooth and successful as possible.


We are currently looking for an enthusiastic, customer-focused, and tech-savvy team member to join our Service Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you.


Work location and schedule may vary based on client and business needs.


Essential Duties and Responsibilities

  • Provide and maintain excellent customer service through providing positive support experience.
  • Provide Level 1 support for operating systems, business applications, hardware, and basic networking.
  • Assist with onsite deskside support tasks as assigned, including workstation setups, basic hardware swaps (keyboards, mice, docks, monitors), printer troubleshooting, and conference room/AV basic support.
  • Own assigned tickets by documenting troubleshooting steps, entering time, and providing timely status updates in alignment with established service objectives (SLOs).
  • Collaborate with IT Service Coordinator on scheduling and escalations.
  • Communicate progress on incidents and requests by providing timely updates or changes to both client contact and internal teams.
  • Enter all work performed into Autotask (PSA) ticketing system.
  • Ability to work in a team and communicate effectively.
  • Follow troubleshooting runbooks and escalate incidents or requests when additional support is needed or when resolution is not achievable within required timeframes.
  • Competent in communicating technical information to technical as well as non-technical end users.
  • Business Awareness: learn each client's environment and how IT supports their day-to-day operations.
  • Collaborate with the team to identify recurring issues and opportunities to improve documentation and support processes.
  • Familiarity with ITSM / ticketing system terminology and concepts.
  • Participate in On-Call shift rotation.


Knowledge, Skills, and Abilities:

  • Familiarity with supporting and troubleshooting Windows and Apple computer systems, iOS and Android mobile platforms, and current versions of Microsoft 365 (Office, Outlook, Teams).
  • Familiarity with troubleshooting peripherals such as multi-function printers, scanners, and webcams.
  • Basic understanding of user account administration (user accounts and security groups) in Active Directory and/or Azure AD.
  • Exposure to device management concepts and tools (e.g., Intune) is a plus.
  • Comfortable learning and supporting common business applications such as Microsoft Office, QuickBooks, and Sage.
  • Basic understanding of networking concepts such as TCP/IP, DNS, DHCP, and Wi-Fi.
  • Familiarity with virtualization concepts (e.g., VMware, Hyper-V) is a plus.

Requirements

Credentials and Experience:

  • CompTIA A+, Network+, or Microsoft Certification preferred.
  • 0-1 years of help desk, deskside, or customer service experience (internship, part-time, or school experience acceptable).
  • Exposure to supporting users in a professional/business environment is preferred.

Apply