ZipRecruiter

Log In

2

Entry Level Help Desk Technician Jobs in Riverside, CA

Stefanini Group

Deskside Technician II

Irvine, CA · On-site

$21.50 - $27.50/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini Group

Deskside Technician I

Irvine, CA · On-site

$24 - $27/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Equus Compute Solutions

Systems Technician III

Walnut, CA · On-site

$39K - $49K/yr

This is a hands-on production position-not a help desk, desktop support, network administration, or corporate IT systems administration role. Position Summary The Systems Technician III is a senior ...

Vega ECM Solutions

IT Support Technician

Irvine, CA · Hybrid

$23 - $31.75/hr

Please visit our website for more details: IT Support Technician - The IT Support Technician will ... help desk support for internal users Register and process support tickets. Work with external ...

Vega Ecm Solutions

IT Support Technician

Irvine, CA · On-site

$23 - $31.75/hr

Please visit our website for more details: IT Support Technician - The IT Support Technician will ... help desk support for internal users. Register and process support tickets. • Work with external ...

Guardian Tax

IT Support Tech

Irvine, CA · On-site

$23 - $29/hr

IT Support Tech Guardian Tax is seeking a reliable and tech-savvy IT Support Technician to join our ... Provide day-to-day in-office help desk support for team members * Respond to and resolve helpdesk ...

Blue Dot Safe

Technical Support Associate

Pomona, CA · On-site

$21 - $24/hr

Provide technical support to customers and field technicians via phone and email * Diagnose and ... Previous technical support, help desk, or call center experience preferred * Strong troubleshooting ...

WINONICS

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

We are seeking a motivated IT Support Technician to join our team. In this role, you will provide ... Qualifications Required * High school diploma or GED. * 1-3 years of IT support, help desk ...

WINONICS

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

We are seeking a motivated IT Support Technician to join our team. In this role, you will provide ... QualificationsRequiredHigh school diploma or GED.1-3 years of IT support, help desk, internship, or ...

previous page

Showing results 41-60

All JobsHelp Desk Technician JobsEntry Level Help Desk Technician JobsEntry Level Help Desk Technician Jobs in Riverside, CA

Entry Level Help Desk Technician information

See Riverside, CA salary details

$13

$24

$35

How much do entry level help desk technician jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level help desk technician in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

What is an entry level help desk technician?

An Entry Level Help Desk Technician is responsible for providing technical support to users experiencing IT issues. They assist with troubleshooting hardware, software, and network problems, often resolving issues remotely or in person. Their tasks include resetting passwords, installing software, and documenting support requests. This role requires strong communication skills, basic IT knowledge, and the ability to solve problems efficiently. It serves as a starting point for a career in IT, offering opportunities for advancement into more specialized technical roles.

What types of issues can I expect to handle as an entry level help desk technician?

As an Entry Level Help Desk Technician, you'll typically address a variety of basic technical problems, such as password resets, connectivity issues, printer malfunctions, and software installation support. You'll be the initial point of contact for users seeking assistance, either via phone, email, chat, or in person. Most of your work will focus on diagnosing and resolving straightforward problems or escalating more complex issues to higher-level IT staff. This hands-on experience is a great way to build foundational technical skills and gain exposure to different IT systems, supporting your future growth in the field.

What are the key skills and qualifications needed to thrive as an entry level help desk technician?

To thrive as an Entry Level Help Desk Technician, you need basic knowledge of computer hardware, operating systems, and troubleshooting techniques, often backed by an associate degree, relevant coursework, or certifications like CompTIA A+ or Microsoft Fundamentals. Familiarity with ticketing systems, remote desktop software, and common office productivity tools is essential in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and work collaboratively with IT teams. These abilities ensure quick, accurate resolution of technical issues, contributing to user productivity and overall organizational efficiency.

Can you get an entry level help desk technician job with no experience?

Entry level help desk technician positions often do not require prior experience, but candidates typically need basic knowledge of computer hardware, software, and troubleshooting skills. Certifications like CompTIA A+ can improve chances, and employers may provide on-the-job training for new hires.

How do I get my first entry level help desk technician job?

To get an entry-level help desk technician position, develop foundational IT skills such as troubleshooting, customer service, and knowledge of operating systems like Windows. Earning certifications like CompTIA A+ can improve your chances, and gaining experience through internships or volunteering can also be beneficial.

What are the most commonly searched types of Help Desk Technician jobs in Riverside, CA?

The most popular types of Help Desk Technician jobs in Riverside, CA are:

What are popular job titles related to Entry Level Help Desk Technician jobs in Riverside, CA?

For Entry Level Help Desk Technician jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Technician jobs in Riverside, CA look for?

The top searched job categories for Entry Level Help Desk Technician jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Entry Level Help Desk Technician jobs?

Cities near Riverside, CA with the most Entry Level Help Desk Technician job openings:

Entry Level Help Desk Technician jobs near you
Infographic showing various Entry Level Help Desk Technician job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $50,237 per year, or $24.2 per hour.

Deskside Technician II

Stefanini Group

Irvine, CA • On-site

$21.50 - $27.50/hr

Contractor

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Who we are

Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.

What will you do?

* Troubleshooting and repairing hardware issues; 

* Urgent break/fix replacements (e.g., hardware failure troubleshooting and replacement) in accordance with Knowledge Base Articles and work instructions; 

* Preventative maintenance (e.g., lifecycle);  

* Troubleshooting HW issues on end user devices; 

* Proper utilization of ServiceNow;  

* ServiceNow queue management and Ticket follow-up; 

* Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party;  

* Critical project support that involves hardware and/or high-touch user experience;

* Perform comprehensive site hardware asset inventory;  

* Maintain consumable device inventory count; 

* Conduct spare part and loaner pool management; 

* Support IMACR/D requests; 

* Engage OEM for warranty repairs and follow up on status; 

* Escort OEM technicians onsite when needed. 

* Assist client with physical support for incidents related to network, datacenter, and other activities as requested.  

* Work on child ticket as assigned by Level 2/3 client-provided technical staff.

What you need to succeed:

  • Knowledge of multiple manufacturers and operating systems.
  • Excellent troubleshooting capability.
  • Ability to work in a team environment as well as independently.
  • Ability to communicate technical information -technical audiences.
  • Excellent verbal and written communication skills.
  • Ability to complete assignments with no supervision.
  • Ability to search internally/externally for support information.
  • Customer-oriented attitude.
  • Ability to travel locally and in-state to support other sites, if applicable.
  • Valid driver's license and proof of auto insurance, if travel is required.
  • Attendance and schedule adherence are requirements of this position.
  • This position includes continuous walking, bending and lifting equipment sometimes up to 50 pounds and engaging in labor related duties of connecting computer equipment.
  •  Knows and applies fundamental concepts, practices and procedures of particular field of specialization.

What you'll get

  • Work with brilliant minds, often within a global capacity;
  • Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
  • Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well.

Why we're different 

  • Brazilian and privately owned company;
  • Agility, flexibility, and innovation are in our DNA;
  • Flat organizational structure which enables faster communication and decision making.

Take a look for yourself

Here's one of our own, talking about the culture, space and growth opportunities:  https://www.youtube.com/watch?v=j8O37KNINdY 


 

 

3 years min. experience with:

*  Corporate desk side support with strong emphasis supporting Windows and MacOS and corresponding applications;

*  Troubleshooting and replacing hardware on PCs and Mac laptops and desktops;

*  Active Directory

* Deploying IT equipment (Windows, Mac); 

* Imaging and staging PCs;

* Managing the equipment inventory and lifecycle;

* Migrating End User data;

* Moving in scope IT equipment; 

* Collecting and coordinating disposal of in scope IT equipment;

* Facilitating third-party vendor on-site presence for Onsite Lifecycle Management


#LI-ONSITE 
#LI-KG1
Education:Bachelor (BA, BS...)Employment Type: CONTRACTOR

Apply