Help Desk Manager We are looking for an experienced help desk manager to oversee our desktop support team in providing exemplary technical support to our clients. You will be responsible for training ...
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Help Desk Manager We are looking for an experienced help desk manager to oversee our desktop support team in providing exemplary technical support to our clients. You will be responsible for training ...
Help Desk Manager We are looking for an experienced help desk manager to oversee our desktop support team in providing exemplary technical support to our clients. You will be responsible for training ...
Help Desk Manager We are looking for an experienced help desk manager to oversee our desktop support team in providing exemplary technical support to our clients. You will be responsible for training ...
Kitchen Helper
Riviere-du-loup, QC · On-site
Le Havre Lafontaine, a friendly private seniors' residence located in Rivière-du-Loup, is looking for someone to fill a full-time kitchen helper position. We offer group insurance, telemedicine, an ...
Kitchen Helper
Riviere-du-loup, QC · On-site
Le Havre Lafontaine, a friendly private seniors' residence located in Rivière-du-Loup, is looking for someone to fill a full-time kitchen helper position. We offer group insurance, telemedicine, an ...
Le Havre Lafontaine, a friendly private seniors' residence located in Rivière-du-Loup, is looking for someone to fill a full-time kitchen helper position. We offer group insurance, telemedicine, an ...
Le Havre Lafontaine, a friendly private seniors' residence located in Rivière-du-Loup, is looking for someone to fill a full-time kitchen helper position. We offer group insurance, telemedicine, an ...
Lab Helper B
Montreal, QC · On-site
CA$18.20/hr
For example, incumbents may be asked to perform some elements of Lab Helper level "A" tasks in addition to the above listed functions. Hiring Unit: MNI This position is covered by the AMUSE ...
Lab Helper B
Montreal, QC · On-site
CA$18.20/hr
For example, incumbents may be asked to perform some elements of Lab Helper level "A" tasks in addition to the above listed functions. Hiring Unit: MNI This position is covered by the AMUSE ...
Lab Helper B
Montreal, QC · On-site
CA$18.20/hr
For example, incumbents may be asked to perform some elements of Lab Helper level "A" tasks in addition to the above listed functions. Hiring Unit: MNI This position is covered by the AMUSE ...
Lab Helper B
Montreal, QC · On-site
CA$18.20/hr
For example, incumbents may be asked to perform some elements of Lab Helper level "A" tasks in addition to the above listed functions. Hiring Unit: MNI This position is covered by the AMUSE ...
Lab Helper B
Montreal, QC · On-site
CA$16.85/hr
For example, incumbents may be asked to perform some elements of Lab Helper level "A" tasks in addition to the above listed functions. MINIMUM EDUCATION, CERTIFICATION AND EXPERIENCE: -- High School ...
Lab Helper B
Montreal, QC · On-site
CA$16.85/hr
For example, incumbents may be asked to perform some elements of Lab Helper level "A" tasks in addition to the above listed functions. MINIMUM EDUCATION, CERTIFICATION AND EXPERIENCE: -- High School ...
Lab Helper B
Montreal, QC · On-site
CA$16.85/hr
For example, incumbents may be asked to perform some elements of Lab Helper level "A" tasks in addition to the above listed functions. MINIMUM EDUCATION, CERTIFICATION AND EXPERIENCE: -- High School ...
Lab Helper B
Montreal, QC · On-site
CA$16.85/hr
For example, incumbents may be asked to perform some elements of Lab Helper level "A" tasks in addition to the above listed functions. MINIMUM EDUCATION, CERTIFICATION AND EXPERIENCE: -- High School ...
Help remove and reinstall appliances or entryway doors to facilitate access when necessary. Technology Use & Documentation * Use Android smartphones and company-approved apps for Delivery Management ...
Help remove and reinstall appliances or entryway doors to facilitate access when necessary. Technology Use & Documentation * Use Android smartphones and company-approved apps for Delivery Management ...
Aide-éboueur (Helper)
Quebec, QC · On-site
Nous vous offrons : Horaire sur semaine du lundi au vendredi de jour; Salaire de base de 24,40$ de l'heure en plus d'une prime selon le tonnage collecté ; Temps supplémentaire payé après 10 ...
Aide-éboueur (Helper)
Quebec, QC · On-site
Nous vous offrons : Horaire sur semaine du lundi au vendredi de jour; Salaire de base de 24,40$ de l'heure en plus d'une prime selon le tonnage collecté ; Temps supplémentaire payé après 10 ...
Aide-éboueur (Helper)
Quebec, QC · On-site
* Nous vous offrons : * Horaire sur semaine du lundi au vendredi de jour; * Salaire de base de 24,40$ de l'heure en plus d'une prime selon le tonnage collecté ; * Temps supplémentaire payé après 10 ...
Aide-éboueur (Helper)
Quebec, QC · On-site
* Nous vous offrons : * Horaire sur semaine du lundi au vendredi de jour; * Salaire de base de 24,40$ de l'heure en plus d'une prime selon le tonnage collecté ; * Temps supplémentaire payé après 10 ...
Aide-éboueur (Helper)
Quebec, QC · On-site
* Nous vous offrons : * Horaire sur semaine du lundi au vendredi de jour; * Salaire de base de 24,40$ de l'heure en plus d'une prime selon le tonnage collecté ; * Temps supplémentaire payé après 10 ...
Aide-éboueur (Helper)
Quebec, QC · On-site
* Nous vous offrons : * Horaire sur semaine du lundi au vendredi de jour; * Salaire de base de 24,40$ de l'heure en plus d'une prime selon le tonnage collecté ; * Temps supplémentaire payé après 10 ...
Drywall Delivery Helper
Waterville, QC · On-site
As a supplier of construction materials, we are currently looking for a candidate to assist with the delivery of drywall to construction sites. Responsibilities * Manually unload drywall sheets ...
Drywall Delivery Helper
Waterville, QC · On-site
As a supplier of construction materials, we are currently looking for a candidate to assist with the delivery of drywall to construction sites. Responsibilities * Manually unload drywall sheets ...
Drywall Delivery Helper
Waterville, QC · On-site
As a supplier of construction materials, we are currently looking for a candidate to assist with the delivery of drywall to construction sites. Responsibilities * Manually unload drywall sheets ...
Drywall Delivery Helper
Waterville, QC · On-site
As a supplier of construction materials, we are currently looking for a candidate to assist with the delivery of drywall to construction sites. Responsibilities * Manually unload drywall sheets ...
As a supplier of construction materials, we are currently looking for a candidate to assist with the delivery of drywall to construction sites. Responsibilities Manually unload drywall sheets, doors ...
As a supplier of construction materials, we are currently looking for a candidate to assist with the delivery of drywall to construction sites. Responsibilities Manually unload drywall sheets, doors ...
Service help
Laval, QC · On-site
The service assistant can, in particular, help with food, ensure hydration, wash hair, shave beards or oral hygiene. At mealtime, the service aide may also pick up certain residents. In addition, the ...
Service help
Laval, QC · On-site
The service assistant can, in particular, help with food, ensure hydration, wash hair, shave beards or oral hygiene. At mealtime, the service aide may also pick up certain residents. In addition, the ...
Service help
Levis, QC · On-site
Our residences managed by Cogir, are looking for help from services for disinfection, transport of cabarets, receptionist and other type of help. Come be part of a great and great team. It is the ...
Service help
Levis, QC · On-site
Our residences managed by Cogir, are looking for help from services for disinfection, transport of cabarets, receptionist and other type of help. Come be part of a great and great team. It is the ...
Service help
Quebec, QC · On-site
Our residences managed by Cogir, are looking for help from services for disinfection, transport of cabarets, receptionist and other type of help. Come be part of a great and great team. It is the ...
Service help
Quebec, QC · On-site
Our residences managed by Cogir, are looking for help from services for disinfection, transport of cabarets, receptionist and other type of help. Come be part of a great and great team. It is the ...
Service help
Quebec, QC · On-site
Our residences managed by Cogir, are looking for help from services for disinfection, transport of cabarets, receptionist and other type of help. Come be part of a great and great team. It is the ...
Service help
Quebec, QC · On-site
Our residences managed by Cogir, are looking for help from services for disinfection, transport of cabarets, receptionist and other type of help. Come be part of a great and great team. It is the ...
Service Help
Laval, QC · On-site
Tasks: Accompany the resident in his travels (dining room, in the interior courtyard etc.) Serving tables at meals Help the resident make his bed Read the newspaper with the resident Etc. Job ...
Service Help
Laval, QC · On-site
Tasks: Accompany the resident in his travels (dining room, in the interior courtyard etc.) Serving tables at meals Help the resident make his bed Read the newspaper with the resident Etc. Job ...
Helpdesk information
See Quebec salary details
$11.06 - $13.94
8% of jobs
$13.94 - $16.83
14% of jobs
$17.27 is the 25th percentile. Wages below this are outliers.
$16.83 - $19.71
19% of jobs
The median wage is $21.60 / hr.
$19.71 - $22.60
14% of jobs
$22.60 - $25.48
19% of jobs
$26.08 is the 75th percentile. Wages above this are outliers.
$25.48 - $28.37
6% of jobs
$28.37 - $31.25
5% of jobs
$31.25 - $34.13
4% of jobs
$34.13 - $37.02
4% of jobs
$37.02 - $39.90
3% of jobs
$39.90 - $42.79
3% of jobs
$11
$23
$42
How much do helpdesk jobs pay per hour?
As of Jul 8, 2026, the average hourly pay for helpdesk in Quebec is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.88 per hour, depending on experience, location, and employer.
Is helpdesk a hard job?
Helpdesk jobs involve troubleshooting technical issues, providing customer support, and often require good communication skills and basic knowledge of hardware and software. The difficulty level depends on the complexity of issues handled and the individual's experience, but it generally involves problem-solving and patience. Certifications like CompTIA A+ can help improve proficiency and job performance.
What is the job of a help desk?
A help desk job involves providing technical support and assistance to users experiencing hardware, software, or network issues. Help desk technicians troubleshoot problems, offer solutions, and often use ticketing systems to track and resolve user requests efficiently.
Is AI replacing IT's help desk?
AI is increasingly used to automate routine helpdesk tasks such as password resets and troubleshooting, but it does not fully replace helpdesk professionals. Helpdesk roles require human judgment, customer service skills, and complex problem-solving that AI cannot replicate entirely. Helpdesk technicians need to adapt by developing skills in AI tools, scripting, and system management.
What jobs pay 4000 a week without a degree?
Helpdesk roles typically do not pay $4,000 a week without a degree; they usually offer lower wages. High-paying jobs that can reach this level without a degree often involve sales, real estate, or skilled trades like plumbing or electrical work, which rely on experience, certifications, or licenses. These roles may require strong communication skills, technical knowledge, or apprenticeships rather than formal degrees.
What are the key skills and qualifications needed to thrive as a Helpdesk professional, and why are they important?
To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.
What are some common challenges faced by Helpdesk professionals and how can they be overcome?
Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.
What are helpdesk jobs?
Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.
What is the difference between Helpdesk vs Technical Support Specialist?
| Aspect | Helpdesk | Technical Support Specialist |
|---|---|---|
| Credentials | Typically requires a high school diploma or equivalent; certifications like CompTIA A+ are common | Often requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs |
| Work Environment | Helpdesk staff usually work in an office or call center setting, providing remote or on-site support | Technical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues |
| Employer & Industry Usage | Common in IT, customer service, and tech companies for general user support | Found in IT firms, software companies, and hardware providers, focusing on technical problem resolution |
Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.
What are the most commonly searched types of Helpdesk jobs in Quebec? The most popular types of Helpdesk jobs in Quebec are:
What are popular job titles related to Helpdesk jobs in Quebec? For Helpdesk jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in Quebec look for? The top searched job categories for Helpdesk jobs in Quebec are:
Full-time
Medical
Re-posted 15 days ago
Job description
Salary:
Help Desk Manager Job Description
We are looking for an experienced help desk manager to oversee our desktop support team in providing exemplary technical support to our clients. You will be responsible for training, supporting, and leading your team. You will also be required to manage ticket escalation and resolve any technical issues.
To be successful as a help desk manager you should have excellent interpersonal and conflict management skills. Ultimately, a top-notch help desk manager should be able to ensure that our clients receive professional and efficient technical support.
Help Desk Manager Responsibilities:
- Managing and supporting a team of help desk technicians.
- Mentoring your team, providing training, and conducting performance evaluations.
- Monitoring team performance and developing feedback reports for management.
- Communicating with clients and providing in-person and phone support, if required.
- Troubleshooting and resolving technical issues.
- Managing escalations and ensuring any issues are resolved in a timely manner.
- Making recommendations to improve operational efficiency.
Help Desk Manager Requirements:
- Bachelor's degree in computer science, information technology, or a related field.
- At least two years of experience as a Help Desk Manager or in a technical support role.
- Strong technical background.
- Excellent analytical and troubleshooting skills.
- Ability to work under pressure.
- Excellent leadership and people management skills.
- Strong customer service skills.
Advantages at Digital Days
- Competitive salary based on experience
- Healthcare Plan
- Laptop and Mobile Phone Provided
- Remote Working
Optionaloffice benefits:
- Direct access to the Lachine Canal, minutes from downtown Montreal
- Open office space and open culture
- Opus card paid in part by the company
- Games in the office to help you to relax
- Restaurant on site
- Gym on site
- Daycare on site
- Public terrace overlooking the Canal
About Digital Days
Digital Days is a boutique Managed IT Services firm that specializes in servicing a wide variety of bilingual SMB companies across Canada with our customary "white glove" customer service. The Digital Days work environment is an accelerator for any growing IT professional, and for any Network Administrator focused on growth with a particular focus on high levels of customer service, Digital Days is the right place for you!
The Digital Days work environment is one that rewards responsibility and autonomy, all within a high-functioning team of administrators and technicians continuously working to achieve higher levels of service and knowledge. Steeped in the latest technologies, Digital Days leads clients through the latest in private, public, and hybrid cloud solutions for business.
Headquartered along Montreal's beautiful Lachine Canal, and featuring a daycare, gym, terrace, and restaurant services in-building, our open-concept loft environment inspires everyone who works here! Please note that all employees are currently remote working due to the ongoing COVID-19 pandemic and that posts can permanently be remote.
If you believe that you are the ideal candidate for the job, apply now and join our friendly, flexible, and dynamic team!
Please note that only selected candidates will be contacted.
_____
Description du poste de responsable du service d'assistance
Nous recherchons un responsable du service d'assistance expriment pour superviser notre quipe d'assistance informatique afin de fournir une assistance technique exemplaire nos clients. Tu seras charg de former, soutenir et diriger ton quipe. Tu devras galement grer l'escalade des tickets et rsoudre tous les problmes techniques.
Pour russir en tant que responsable du service d'assistance, tu dois avoir d'excellentes comptences interpersonnelles et de gestion des conflits. En fin de compte, un responsable du service d'assistance de premier ordre doit tre capable de garantir que nos clients reoivent une assistance technique professionnelle et efficace.
Responsabilits du responsable du service d'assistance :
- Grer et soutenir une quipe de techniciens du service d'assistance.
- Encadrer ton quipe, fournir des formations et effectuer des valuations de performance.
- Contrler les performances de l'quipe et laborer des rapports de retour d'information pour la direction.
- Communiquer avec les clients et fournir une assistance en personne et par tlphone, si ncessaire.
- Dpanner et rsoudre les problmes techniques.
- Grer les escalades et s'assurer que tous les problmes sont rsolus en temps voulu.
- Faire des recommandations pour amliorer l'efficacit oprationnelle.
Exigences pour le responsable du service d'assistance :
- Baccalaurat en informatique, en technologies de l'information ou dans un domaine connexe.
- Au moins deux ans d'exprience en tant que responsable du service d'assistance ou dans un rle d'assistance technique.
- Solides connaissances techniques.
- Excellentes comptences en matire d'analyse et de dpannage.
- Capacit travailler sous pression.
- Excellentes comptences en matire de leadership et de gestion des personnes.
- Solides comptences en matire de service la clientle.
Avantages chez Digital Days
- Salaire comptitif en fonction de l'exprience
- Plan de sant
- Ordinateur portable et tlphone mobile fournis
- Travail distance
Avantages du bureau en option :
- Accs direct au canal de Lachine, quelques minutes du centre-ville de Montral
- Espace de bureau ouvert et culture ouverte
- Carte Opus paye en partie par l'entreprise
- Jeux dans le bureau pour t'aider te dtendre
- Restaurant sur place
- Gymnase sur place
- Garderie sur place
- Terrasse publique avec vue sur le canal
propos de Digital Days
Digital Days est une boutique de services informatiques grs qui se spcialise dans le service d'une grande varit de PME bilingues travers le Canada avec notre service client "en gants blancs" habituel. L'environnement de travail de Digital Days est un acclrateur pour tout professionnel de l'informatique en pleine croissance, et pour tout administrateur de rseau ax sur la croissance avec un accent particulier sur les hauts niveaux de service la clientle, Digital Days est l'endroit idal pour toi !
L'environnement de travail de Digital Days est un environnement qui rcompense la responsabilit et l'autonomie, le tout au sein d'une quipe performante d'administrateurs et de techniciens qui travaillent en permanence pour atteindre des niveaux de service et de connaissances plus levs. Imprgn des dernires technologies, Digital Days guide les clients travers les dernires solutions de cloud priv, public et hybride pour les entreprises.
Bas le long du magnifique canal Lachine de Montral, et dot d'une garderie, d'une salle de sport, d'une terrasse et de services de restauration dans l'immeuble, notre environnement loft concept ouvert inspire tous ceux qui travaillent ici ! Veuillez noter que tous les employs travaillent actuellement distance en raison de la pandmie de COVID-19 en cours et que les postes peuvent tre dfinitivement distance.
Si tu penses tre le candidat idal pour le poste, postule maintenant et rejoins notre quipe sympathique, flexible et dynamique !
Veuillez noter que seuls les candidats slectionns seront contacts.