ZipRecruiter

Log In

1

Helpdesk Jobs in Quebec (NOW HIRING)

COREcruitment Ltd

Préposé(e) à l'entretien / Maintenance Helper Saint-Bruno, QC Temps plein - Maintenance & Opérations $62,000 Notre client, un leader dans le domaine de la gestion d'installations et des services ...

COGIR Immobilier

Kitchen Helper

Levis, QC

Le Nobélia, a friendly private seniors' residence located in Lévis, is looking for someone to fill a part-time kitchen helper position. POSITION DESCRIPTION: Schedule: Part-time evening and weekend ...

COGIR Immobilier

Kitchen Helper

Levis, QC

Le Nobélia, a friendly private seniors' residence located in Lévis, is looking for someone to fill a part-time kitchen helper position. POSITION DESCRIPTION: Schedule: Part-time evening and weekend ...

COGIR Immobilier

Kitchen Helper

Levis, QC

Le Nobélia, a friendly private seniors' residence located in Lévis, is looking for someone to fill a part-time kitchen helper position. POSITION DESCRIPTION: Schedule: Part-time evening and weekend ...

VCC General Contractor

APPLY NOW! YOUR ROLE As a Cook helper, your role is to support meal preparation and service while ensuring cleanliness, hygiene, and the proper operation of the kitchen. Specifically, your main ...

VCC General Contractor

YOUR ROLE As a Cook helper, your role is to support meal preparation and service while ensuring cleanliness, hygiene, and the proper operation of the kitchen. Specifically, your main responsibilities ...

VCC General Contractor

YOUR ROLE As a Cook helper, your role is to support meal preparation and service while ensuring cleanliness, hygiene, and the proper operation of the kitchen. Specifically, your main responsibilities ...

Aerotek

Machine Helper This Machine Helper role supports production operations by feeding machines, monitoring product quality, and ensuring equipment runs smoothly. You will work in a structured production ...

Villéco

Aide-éboueur (Helper)

Quebec, QC · On-site

* Nous vous offrons : * Horaire sur semaine du lundi au vendredi de jour; * Salaire de base de 24,40$ de l'heure en plus d'une prime selon le tonnage collecté ; * Temps supplémentaire payé après 10 ...

Swoon

Technical Help Desk Specialist

Montreal, QC

CA$22 - CA$27/hr

Bilingual Helpdesk Specialist (French/English) - Banking Industry Are you a tech-savvy customer service professional looking to plant roots with a major financial institution? We are looking for ...

Matériaux de Construction Létourneau inc.

As a supplier of construction materials, we are currently looking for a candidate to assist with the delivery of drywall to construction sites. Responsibilities Manually unload drywall sheets, doors ...

Villa Ste-Rose

Service help

Laval, QC

The service assistant can, in particular, help with food, ensure hydration, wash hair, shave beards or oral hygiene. At mealtime, the service aide may also pick up certain residents. In addition, the ...

Résidence Jazz Lévis

Service help

Levis, QC

Our residences managed by Cogir, are looking for help from services for disinfection, transport of cabarets, receptionist and other type of help. Come be part of a great and great team. It is the ...

Jardins Logidor

Service help

Quebec, QC

Our residences managed by Cogir, are looking for help from services for disinfection, transport of cabarets, receptionist and other type of help. Come be part of a great and great team. It is the ...

next page

Showing results 1-20

All JobsHelpdesk JobsHelpdesk Jobs in Quebec

Helpdesk information

See Quebec salary details

$11

$23

$42

How much do helpdesk jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for helpdesk in Quebec is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Helpdesk professional, and why are they important?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by Helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What are helpdesk jobs?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Quebec? The most popular types of Helpdesk jobs in Quebec are:
What are popular job titles related to Helpdesk jobs in Quebec? For Helpdesk jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in Quebec look for? The top searched job categories for Helpdesk jobs in Quebec are:
Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Quebec as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $48,875 per year, or $23.5 per hour.

Bilingual Helpdesk Analyst

Hire DigITalent

Montreal, QC • On-site

Full-time

Posted yesterday

Job description

Helpdesk Analyst

We are seeking a driven and motivated Bilingual Helpdesk Support Specialist. This person will be passionate about customer service and comfortable helping end users troubleshoot level 1/2 issues in both the French and English language.

Job Description:

  • Provide high-quality helpdesk and deskside support to end-users, addressing IT issues promptly and effectively in both French and English.
  • Diagnose and troubleshoot technical issues remotely and on-site, utilizing strong problem-solving skills.
  • Configure and troubleshoot Office 365 applications, cabling, routing, WiFi, and other desktop support services.
  • Support Microsoft technologies, including operating systems, Office suite, Exchange Online, and Intune.
  • Strong experience with Jira, including ticket management, issue tracking and workflow customization
  • Troubleshoot and support mobile devices such as iPhones, iPads, and Android devices.
  • Communicate effectively with end-users of all levels, ensuring clear and concise resolution of IT issues.
  • Strong documentation skills with the ability to accurately record support activities, and document troubleshooting steps.
  • Maintain accurate records of support activities, including incident documentation and resolution.
  • Stay up-to-date with industry trends and technologies to provide innovative solutions and enhancements
Requirements:
  • Fluent in both French and English, with the ability to read, write, and communicate effectively in both languages.
  • Proven experience in providing helpdesk and deskside support, with a focus on resolving software and hardware issues.
  • Strong problem-solving skills and the ability to diagnose and troubleshoot technical issues efficiently.
  • Experience supporting the Microsoft stack of technologies, including operating systems, Office suite, Exchange Online, and Intune.
  • Familiarity with configuring and troubleshooting mobile devices such as iPhones, iPads, and Android devices.
  • Excellent written and verbal communication skills, with the ability to communicate technical information clearly to end-users.
  • Industry certifications such as CompTIA, Microsoft, or Cisco are beneficial.
  • Physically able to lift and move desktops and monitors.
  • Valid driver's license and willingness to travel to other offices as needed.