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Helpdesk Jobs in Quebec (NOW HIRING)

Lids

You have applied for Part-Time Sales Help opportunities in this general geographical area. Open positions at specific locations are posted regularly on the Lids career site. We highly encourage you ...

Lids

You have applied for Part-Time Sales Help opportunities in this general geographical area. Open positions at specific locations are posted regularly on the Lids career site. We highly encourage you ...

Lids

About Our Company For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America! We are very excited to start 2022 with our next stop in Germany worldwide.

Les Pavillons LaSalle

Job summary: What does the general aid attendant (diver) do at Pavillons LaSalle? First of all, you will mainly offer your support to the kitchen team by acting as a diver. Working in conjunction ...

Sanimax

Journalier(ere) de production

Montreal, QC · On-site

The General Helper will be responsible for: * Cleaning and maintenance of the plant and production machines (soaping, degreasing, shoveling); * Take care of snow removal and do some painting work;

Sanimax

Operateur (trice)

Drummondville, QC · On-site

How about a stable job that offers excellent advancement opportunities, all while helping build a greener future? This job is for you! Sanimax recrute un operateur(trice) pour soutenir son entreprise ...

Sanimax

Operateur (trice)

Drummondville, QC · On-site

How about a stable job that offers excellent advancement opportunities, all while helping build a greener future? This job is for you! Sanimax recrute un operateur(trice) pour soutenir son entreprise ...

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Showing results 21-40

All JobsHelpdesk JobsHelpdesk Jobs in Quebec

Helpdesk information

See Quebec salary details

$11

$23

$42

How much do helpdesk jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for helpdesk in Quebec is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.88 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Quebec?

The most popular types of Helpdesk jobs in Quebec are:

What are popular job titles related to Helpdesk jobs in Quebec?

For Helpdesk jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Quebec look for?

The top searched job categories for Helpdesk jobs in Quebec are:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Quebec as of September 2026, with employment types broken down into 1% Internship, 87% Full Time, 9% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $48,875 per year, or $23.5 per hour.

Part-Time Sales Help

Lids
Retail • 5 - 10K employees
Learn more about Lidsexternal

Part-time

Re-posted 7 days ago

Key responsibilities

  • Assist customers by providing product information and helping them find items that meet their needs.

  • Maintain store presentation by organizing products, managing signage, and ensuring cleanliness according to visual guidelines.

  • Participate in store inventory management, including processing shipments, returns, and inventory counts.

Lids rating

5.8

Company rating: 5.8 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

64th of 105 rated fashion retailers

Job description

Thank you for your interest in Lids!

You have applied for Part-Time Sales Help opportunities in this general geographical area. Open positions at specific locations are posted regularly on the Lids career site. We highly encourage you to apply to preferred locations directly.

About Our Company

For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America! We are very excited to start 2022 with our next stop in Germany worldwide. Officially licensed products from professional sports federations and headwear of the hottest sports and fashion brands to sell, which we do. We have already made it through years of hard work, learned from our successes and failures, lived at the intersection of fan and fashion and stayed true to our core values.

Have fun! Sell hats!

General Position Summary

Our retail salespeople are the heartbeat and energy of the Lids brand. These cap experts are committed to fostering a passion for sporting and fashion goods by meeting the needs of our loyal customers and occasional buyers alike. Our customers rely on our team to find and select products that represent their individuality, team pride and personal style.  Working in our retail stores requires our retail sales team to provide each and every customer with the energy for an exceptional Lids experience, maintain our meticulous product presentations, and be a subject matter expert in our products and services.

Principle Duties and Responsibilities

Generate revenue

  • Achieve revenue growth through customer service n.
  • Meet or exceed company goals in all individual statistics.   
  • Engage in store maintenance according to current visual guidelines, including: proper sales, signage, and store cleanliness.                                 
  • Maintain a professional appearance in accordance with the dress code  
Additional Principal Duties and Responsibilities

Control costs

  • Protect the company's assets within the guidelines of LIDS retail.
  • Participate in store inventory management, including processing shipments and returns.              
  • Assistance in the correct and timely counting ofthe products.
  • Support and follow all LIDS retail policies, procedures and principles.   
  • Perform other assigned tasks.
Job Required Knowledge & Skills
  • Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.
  • Ability to read and operate a computer.
  • Ability to lift up to 50 pounds.
  • Ability to climb a ladder and work with hands overhead.
  • Standing required for up to 100% of the time
Preferred Job Required Knowledge & Skills
  • Strong interpersonal skills and the ability to communicate verbally clearly and professionally.           
  • Ability to read and operate a computer.
  • Ability to lift up to 50 pounds.
  • Ability to climb a ladder and work with your hands over your head.                   
  • Ability to stand on its feet up to 100% of the working time.

Associates start at local minimum wage with up to 10% more based on experience. Exact compensation may vary based on skills, experience, annd location.

Education
High School Graduate or Equivalent
Less Than High School Graduate
Reports To

Thank you for your interest in Lids!

You have applied for Part-Time Sales Help opportunities in this general geographical area. Open positions at specific locations are posted regularly on the Lids career site. We highly encourage you to apply to preferred locations directly.

What Lids employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Lids logo

About Lids

Sourced by ZipRecruiter

For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America! We are very excited to start 2022 with our next stop in Germany worldwide. Officially licensed products from professional sports federations and headwear of the hottest sports and fashion brands to sell, which we do. We have already made it through years of hard work, learned from our successes and failures, lived at the intersection of fan and fashion and stayed true to our core values.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1995

Social media

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