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Helpdesk Jobs in Quebec (NOW HIRING)

6400 Boul. Des Laurentides, Laval, Quebec H7H 1N6 Horaire : Temps plein ou temps partiel (a determiner selon les besoins et vos disponibilites.) Salaire de jour : $17.10 (prime incluse**) Salaire de ...

Description Position overview: full time The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues ...

Description Position overview: full time The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues ...

At Newforma, you'll help shape the future of project information management for architects, engineers, and contractors worldwide. Join a team that's trusted by over 1,500 firms to simplify how they ...

  • PTO

We are looking for a kitchen helper/dishwasher to join our kitchen team. Schedule: Part-time, weekends, daytime hours. ROLE AND GENERAL RESPONSIBILITIES: Assemble plates of food Clean kitchen ...

You have applied for Part-Time Sales Help opportunities in this general geographical area. Open positions at specific locations are posted regularly on the Lids career site. We highly encourage you ...

We are looking for a kitchen helper/dishwasher to join our kitchen team. Schedule: Part-time, weekends, daytime hours. ROLE AND GENERAL RESPONSIBILITIES: * Assemble plates of food * Clean kitchen ...

You have applied for Part-Time Sales Help opportunities in this general geographical area. Open positions at specific locations are posted regularly on the Lids career site. We highly encourage you ...

You have applied for Part-Time Sales Help opportunities in this general geographical area. Open positions at specific locations are posted regularly on the Lids career site. We highly encourage you ...

Job summary: General assistance carried out maintenance work related to the cleanliness of the residence. You will be responsible for managing the emptying, making deliveries between our three ...

About Our Company For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America! We are very excited to start 2022 with our next stop in Germany worldwide.

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Helpdesk information

See Quebec salary details

$11

$23

$42

How much do helpdesk jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for helpdesk in Quebec is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.88 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Quebec?

The most popular types of Helpdesk jobs in Quebec are:

What are popular job titles related to Helpdesk jobs in Quebec?

For Helpdesk jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Quebec look for?

The top searched job categories for Helpdesk jobs in Quebec are:

Infographic showing various Helpdesk job openings in Quebec as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,875 per year, or $23.5 per hour.

SLITTER SETUP/HELPER - 1st

STEELSUMMIT HOLDINGS INC

La Vergne, TN • On-site

Full-time

Posted 10 days ago


Job description

The setup person is tasked with safely and efficiently configuring the slitter arbors to ensure precise slit widths that meet our customers' requirements.

ESSENTIAL FUNCTIONS:

  • Assemble tooling setups for the slitting line, utilizing tooling spacers, slitter knives, and stripper rings.
  • Follow part numbers (PN) and straightforward instructions to ascertain the required widths for customer orders.
  • Utilize the provided setup software and PN data to create a precise shimless setup.
  • Use a tape measure, caliper, and micrometers to ensure the final product aligns with customer specifications, cross-referencing measurements with customer requirements.
  • Perform daily calibration of tape measure, caliper, and micrometer, meticulously recording the results.
  • Input necessary widths and parameters into the computer for the software program to generate setup information.
  • Determine the required clearance for the setup using the provided clearance chart.
  • Load and thread a master coil up to the slitter head.
  • Be capable of banding finished material as needed.
  • Maintain proper 5S and housekeeping standards within the designated work area.
  • Initiate training for the next phase of slitter operation, focusing on the role of the chief operator.
  • Other duties as assigned.

EXPERIENCE AND EDUCATION

High school education or GED required.  Candidate must have the ability to work safely and efficiently in a fast-paced production environment.  Candidate must be able to also meet the physical requirements of the job including the ability to lift 50 pounds and work on your feet on a concrete floor for the entire shift.  Candidate must also be able to effectively communicate with others and work well in a team environment.  Candidate must be qualified on tubes.

PHYSICAL AND MENTAL REQUIREMENTS: 

  • Position demands prolonged periods of standing, walking, and operating machinery.
  • Operators must have precise hand-eye coordination to handle equipment and materials effectively.
  • Ability to lift, carry, and manipulate heavy materials and equipment.
  • Capacity to endure repetitive tasks and maintain focus for extended periods.
  • Ability to hear warning signals and communicate effectively in a noisy environment.
  • Clear vision is necessary to inspect materials and read gauges and instruments accurately.
  • Problem-solving skills: Ability to troubleshoot and resolve issues that may arise during operations.
  • Operators must be capable of making quick decisions to optimize processes and minimize downtime.
  • Flexibility to adapt to changing production demands and work effectively under pressure.
  • Effective communication is essential for coordinating with team members and reporting any issues promptly.
  • Maintain orderly work areas and adhere to production schedules.

EQUIPMENT, AIDS, TOOLS: 

Proper personal protective equipment (PPE) including gloves, safety glasses, and steel-toed boots.

WORKING CONDITIONS:  

The primary work environment is within a steel manufacturing facility, which may include:

  • Exposure to moving machinery, heavy equipment, and sharp objects.
  • Work areas may be subject to fluctuating temperatures, including hot and cold conditions, dependent on the season.
  • Loud noise from machinery and equipment operation.
  • The presence of dust, debris, and airborne particles typical of an industrial setting.
  • Adherence to strict safety protocols to mitigate risks associated with the manufacturing process.

SUPERVISION AND CO-WORKERS/ATTENDANCE REQUIREMENTS: 

Supervision and/or co-worker assistance are readily available. Attendance is closely monitored, as unscheduled absences may jeopardize meeting customer requirements due to insufficient staffing.

CONSEQUENCES IF ESSENTIAL FUNCTIONS NOT PERFORMED

  • Failure to follow established safety rules and procedures may result in loss of position or termination of employment.
  • Failure to meet the requirements of the Attendance Policy will result in termination of employment.
  • Failure to observe safety procedures in material handling may result in serious injury up to fatality and/or damage and loss of material or property.
  • Failure to process charts in priority order may result in production delays or customer delivery delays, which may in turn result in the loss of business.
  • Failure to follow proper operating procedures may result in excess scrap which may in turn result in production delays or customer delivery delays.  This may result in decreased profitability and/or the loss of business.
  • Failure to complete appropriate paperwork may result in inventory shortage through loss of material or improper billing of the customer.

Management retains the right to change this job description or add to the duties at any time.