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Helpdesk Jobs in Quebec (NOW HIRING)

Sanimax

Journalier(ere) de production

Montreal, QC · On-site

The General Helper will be responsible for: * Cleaning and maintenance of the plant and production machines (soaping, degreasing, shoveling); * Take care of snow removal and do some painting work;

Sanimax

Operateur (trice)

Drummondville, QC

How about a stable job that offers excellent advancement opportunities, all while helping build a greener future? This job is for you! Sanimax recrute un operateur(trice) pour soutenir son entreprise ...

Les Pavillons LaSalle

Job summary: What does the general aid attendant (diver) do at Pavillons LaSalle? First of all, you will mainly offer your support to the kitchen team by acting as a diver. Working in conjunction ...

Pomerleau

Estimateurtrice - Terrassement

Quebec, QC · Hybrid

General Information Press space or enter keys to toggle section visibility Job Location * Montreal, QC * Quebec, QC Date Published 10-Jun-2026 Department Methods & Preconstruction Employment Type ...

Précisions Provençal inc.

Précisions Provençal est une entreprise novatrice et créative spécialisée dans la fabrication de remorques fermées et de boîtes de camion sur mesure. QUALIFICATIONS: DEP en dessin industriel ...

Purolator

Ce n'est pas un colis. C'est une promesse.MC En tant que plus important fournisseur de solutions intégrées de transport de colis et de marchandises, d'emballage et de logistique au Canada, nous ...

Circle K

Prepose service a la clientele

Montreal, QC · On-site

790 Boul. Cremazie Est, Montreal, Quebec H2P 1G3 Horaire : Temps plein ou temps partiel (a determiner selon les besoins et vos disponibilites.) Salaire de jour : $17.10 (prime incluse**) Salaire de ...

Tim Hortons

Night shift

Montreal, QC

En tant que membre de l'équipe, votre première priorité est la satisfaction de l'invité. Que vous soyez la première personne que nos invités rencontrent ou que vous prépareriez nos produits de ...

TCI+

Fusionneur

Laval, QC

Filiale de VINCI Energies, TCI est le leader en transition énergétique et en transformation numérique au Québec. Depuis près de 50 ans, nos équipes sont engagées à assurer la sécurité et ...

Hitachi

Peinture et nettoyage

Varennes, QC · On-site

Location: Varennes, Quebec, Canada Job ID: R0133970 Date Posted: 2026-06-12 Company Name: HITACHI ENERGY CANADA INC. Profession (Job Category): Production & Skilled Trades Job Schedule: Full time ...

TCI+

Fusionneur

Laval, QC

Filiale de VINCI Energies, TCI+ est le leader en transition énergétique et en transformation numérique au Québec. Depuis près de 50 ans, nos équipes sont engagées à assurer la sécurité et ...

globatech

Vous voulez un emploi stable, des conditions avantageuses et une équipe où votre savoir-faire est reconnu ? av-tech, une division de globatech, est à la recherche d'un(e) plombier(ère ...

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All JobsHelpdesk JobsHelpdesk Jobs in Quebec

Helpdesk information

See Quebec salary details

$11

$23

$42

How much do helpdesk jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for helpdesk in Quebec is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.88 per hour, depending on experience, location, and employer.

Which IT job is the highest paid?

In the IT field, roles such as IT Director, Solutions Architect, and Cloud Engineer tend to be among the highest paid, often earning six-figure salaries. These positions typically require advanced skills, certifications, and extensive experience in areas like cybersecurity, cloud computing, or enterprise infrastructure.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine helpdesk tasks such as password resets and troubleshooting common issues, allowing helpdesk professionals to focus on more complex problems. However, AI does not fully replace helpdesk roles, as human oversight, customer service skills, and problem-solving abilities remain essential in IT support. Helpdesk jobs continue to evolve with technology, requiring knowledge of AI tools and technical expertise.

What does a helpdesk job do?

A helpdesk job involves providing technical support and assistance to users experiencing hardware, software, or network issues. Helpdesk technicians troubleshoot problems, offer solutions, and may use tools like ticketing systems to track and resolve user requests, often working in a customer service-oriented environment.

Is IT helpdesk a remote job?

IT helpdesk roles can be performed remotely, especially with the use of remote support tools and communication platforms. Many companies offer remote helpdesk positions, but some may require on-site presence for hardware repairs or in-person support. The availability of remote work depends on the employer and specific job requirements.

What are the key skills and qualifications needed to thrive as a Helpdesk professional, and why are they important?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by Helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What are helpdesk jobs?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Quebec? The most popular types of Helpdesk jobs in Quebec are:
What are popular job titles related to Helpdesk jobs in Quebec? For Helpdesk jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in Quebec look for? The top searched job categories for Helpdesk jobs in Quebec are:
Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Quebec as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $48,875 per year, or $23.5 per hour.

Journalier(ere) de production

Sanimax

Montreal, QC • On-site

Full-time

Posted 4 days ago

Job description

Your professional transformation starts here

Looking for a work environment that's as safe as it is friendly? How about a stable job that offers excellent advancement opportunities, all while helping build a greener future?

This job is for you!

The General Helper will be responsible for:

  • Cleaning and maintenance of the plant and production machines (soaping, degreasing, shoveling);
  • Take care of snow removal and do some painting work;
  • Work in confined spaces;
  • Operate forklifts;
  • Replace production operators.

Give meaning to your career and help us make a difference: become a transformation champion!

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Thank you for your interest in joining our team. Please note that we will only contact those whose applications are being considered.

At Sanimax, we see strength in diversity, and we are proud to be an equal opportunity employer

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