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Helpdesk Jobs in Quebec (NOW HIRING)

Ag

Operateur(trice) au transport

Montreal, QC · On-site

... help of your team leader, the internal movements of aircraft parts while ensuring the safety and efficiency of these movements; - All other related tasks. As the ideal candidate, you possess: - A ...

Circle K

Prepose service a la clientele

Laval, QC · On-site

5047, Boul. Samson, Laval, Quebec H7W 2H9 Horaire : Temps plein ou temps partiel (a determiner selon les besoins et vos disponibilites.) Salaire de jour : $17.10 (prime incluse**) Salaire de nuit ...

Les Entreprises Michaudville inc.

Opérateur.trice de pelle Belle opportunité de joindre une équipe engagée où le plaisir, le savoir-faire et la collaboration occupent une place importante au quotidien. Découvrez une entreprise ...

Circle K

Prepose service a la clientele

Richelieu, QC · On-site

1402 Chemin Des Patriotes, Richelieu, Quebec J3L 4S5 Horaire : Temps plein ou temps partiel (a determiner selon les besoins et vos disponibilites.) Salaire de jour : $17.10 (prime incluse**) Salaire ...

Alstom

Ouvrier de production

La Pocatiere, QC · On-site

Vous etes une personne manuelle, minutieuse et vous aimez les defis? C'est l'occasion de vivre une belle experience et de vous joindre notre equipe! En tant qu'ouvrier de production , la personne ...

Circle K

Prepose service a la clientele

Mascouche, QC · On-site

275 Montee Masson, Mascouche, Quebec J7K 3B4 Horaire : Temps plein ou temps partiel (a determiner selon les besoins et vos disponibilites.) Salaire de jour : $17.10 (prime incluse**) Salaire de nuit ...

Circle K

Prepose service a la clientele

Gatineau, QC · On-site

725 Rue Davidson O, Gatineau, Quebec J8R 2T1 Horaire : Temps plein ou temps partiel (a determiner selon les besoins et vos disponibilites.) Salaire de jour : $17.10 (prime incluse**) Salaire de nuit ...

Pomerleau

Gerante de projets - Batiment

Montreal, QC · On-site

General Information Press space or enter keys to toggle section visibility Job Location * Montreal, QC Date Published 24-Apr-2026 Department Project Management Employment Type Permanent Working ...

Pomerleau

Estimateurtrice - Terrassement

Quebec, QC · Hybrid

General Information Press space or enter keys to toggle section visibility Job Location * Montreal, QC * Quebec, QC Date Published 05-Aug-2026 Department Methods & Preconstruction Employment Type ...

Tim Hortons

Night shift

Montreal, QC · On-site

En tant que membre de l'équipe, votre première priorité est la satisfaction de l'invité. Que vous soyez la première personne que nos invités rencontrent ou que vous prépareriez nos produits de ...

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Helpdesk information

See Quebec salary details

$11

$23

$42

How much do helpdesk jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for helpdesk in Quebec is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.88 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Quebec?

The most popular types of Helpdesk jobs in Quebec are:

What are popular job titles related to Helpdesk jobs in Quebec?

For Helpdesk jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Quebec look for?

The top searched job categories for Helpdesk jobs in Quebec are:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Quebec as of September 2026, with employment types broken down into 1% Internship, 87% Full Time, 9% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $48,875 per year, or $23.5 per hour.

Plongeur-aide-general de cuisine / Dishwasher-General Kitchen Help

Montreal, QC • On-site

Genetec
See more jobs at Genetecexternal

Full-time

Re-posted 29 days ago

Job description

La dynamique de votre equipe :

Genetec, situee a Saint-Laurent, a debute ses activites en 1997. Depuis 2012, l'entreprise compte son Bistro d'entreprise, Les Cordons Bleus. Nous cherchons a combler un poste dans notre equipe de soutien au service de la plonge en plus d'effectuer des taches reliees directement a la preparation des aliments en tandem avec notre equipe de cuisiniers.

A quoi ressemblera votre journee :

  • Horaire de travail : du lundi au vendredi de 7h00 a 15h00 (les repas sont fournis)
  • Effectuer les taches quotidiennes reliees a la plonge aux periodes de pointe
  • Entretien des aires de preparation et de diner
  • Collaborer avec les cuisiniers a la preparation des repas

Pour en connaitre plus sur vous :

  • Posseder une bonne ethique de travail
  • Interet pour le travail d'equipe et une attitude positive
  • Aptitude pour le multitache
  • Habilete en service a la clientele
  • Avoir une bonne mobilite physique
  • Un atout : posseder la certification MAPAQ

Voila ce que nous offrons !

  • Regime de remuneration attrayant
  • Programme de remboursement des frais de formation
  • Repas subventionnes a notre incroyable Bistro (Les Cordons Bleus)
  • Equilibre entre vie professionnelle et vie privee grace a un horaire de travail flexible
  • Cafe gratuit a volonte
  • Espace de stationnement gratuit pour tous les employes
  • Centre d'entrainement sur place

Vous n'etes pas certain de cocher toutes les cases, mais vous avez envie de tenter votre chance ? Nous adorons votre enthousiasme !

Merci pour votre candidature, mais veuillez noter que seul(e)s les candidat(e)s qualifie(e)s seront contacte(e)s. Les chasseurs de tetes et les agences de recrutement ne sont pas autorises a soumettre des CV par l'intermediaire de ce site web ou directement aux gestionnaires.

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Your team's dynamic:

Genetec, located in Ville Saint-Laurent, started its business in 1997. In 2012, the company started its Corporate Bistro, Les Cordons Bleus. We are looking to fill a position on our dishwashing support team, as well as doing tasks directly related to preparing food in tandem with our team of cooks.

What your day will look like:

  • Work schedule: Monday to Friday from 7:00 am to 3:00 pm (meals will be provided)
  • Perform daily dishwashing duties at peak times
  • Maintenance of the preparation and dining areas
  • Work with cooks to prepare meals

More about you:

  • Have a good work ethic
  • Interest in teamwork and a positive attitude
  • Ability for multitasking
  • Ability in customer service
  • Have good physical mobility
  • MAPAQ certification is an asset

Let's talk perks!

  • Attractive compensation package
  • Training Tuition Reimbursement Program
  • Subsidized meals in our amazing Bistro (Les Cordons Bleus)
  • Work-life balance with a flexible working schedule
  • Free, unlimited coffee
  • Private, free parking for all employees
  • Onsite fitness facility with personal trainer

Still not sure if you check every box, but think it's worth a shot? We love that enthusiasm!

Thank you for your application, but please note that only qualified candidates will be contacted. Head-hunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers.

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