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Helpdesk Jobs in West Virginia (NOW HIRING)

Helper

Red House, WV

$14 - $17/hr

Overview The Helper performs duties and operations to assist driver's complete customer routes with a focus on providing exceptional customer service and adhering to all health and safety protocols.

Helper

Red House, WV Β· On-site

$14 - $17/hr

Position Summary The Helper performs duties and operations to assist driver's complete customer routes with a focus on providing exceptional customer service and adhering to all health and safety ...

Helper

Red House, WV Β· On-site

$14 - $17/hr

Position Summary The Helper performs duties and operations to assist driver's complete customer routes with a focus on providing exceptional customer service and adhering to all health and safety ...

Helper

Red House, WV Β· On-site

$14 - $17/hr

The Helper performs duties and operations to assist driver's complete customer routes with a focus on providing exceptional customer service and adhering to all health and safety protocols. * Loads ...

Helper

Berkeley Springs, WV Β· On-site

$18/hr

We're looking for a Helper who leads from the front, and knows how to get the best out of a team. If you're someone who takes ownership, moves fast, and wants to grow your career with a company that ...

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General Labor Services is seeking a dedicated and skilled Maintenance Helper to join our team. The ideal candidate will assist in the maintenance and repair of various systems and equipment, ensuring ...

Company Name: Unclassified ⚐ βš‘ βš‘ Need movers help (Charleston) compensation: $100 For tomorrow Need help unload furniture 2-3 hours job Start: 09:00am Call or text 386-569-0009 post id ...

Carpenter Helper

Parsons, WV Β· On-site

$15 - $19.25/hr

PC is seeking Carpenter Helpers, applicants should be well-rounded, work as part of a team, complete work independently, be highly motivated, and be focused on excellence in all aspects of the work.

INSPECTION HELPER

Morgantown, WV Β· On-site

$16.25 - $21/hr

Help maintain inventory of supplies and/or shop equipment * Maintain a clean and safe work environment * Maintain a good attendance record * Expected hours: 45 - 55 per week * High School diploma ...

Drill Helper

Scott Depot, WV Β· On-site

$16 - $17/hr

Triad Engineering, Inc. has an immediate need for a Drill Helper in our Scott Depot, WV office. This entry-level position assists in operating a drill rig and performing test borings Excellent ...

Triad Engineering, Inc. has an immediate need for a Drill Helper in our Scott Depot, WV office. This entry-level position assists in operating a drill rig and performing test borings Excellent ...

Drill Helper

Scott Depot, WV Β· On-site

$16 - $17/hr

Triad Engineering, Inc. has an immediate need for a Drill Helper in our Scott Depot, WV office. This entry-level position assists in operating a drill rig and performing test boringsExcellent ...

Drill Helper/Transport

Scott Depot, WV Β· On-site

$21 - $24/hr

Work For UsDrill Helper/TransportScott Depot, West Virginia 25560Are you ready to join a dynamic team, focused on Safety, Wellness and Service? Do you thrive on working within the construction ...

Auto Painter Helper

Martinsburg, WV Β· On-site

$17 - $22/hr

Auto Painter Helpers will be required to repair vehicles thoroughly, safely, and profitably in accordance with Caliber and OEM standards using our state-of-the-art equipment. OUR AUTO PAINTER HELPERS ...

Shop Helper

Kanawha Falls, WV Β· On-site

$13 - $16.50/hr

We are looking for an energetic, reliable Shop Helper to join our team in Geismar, LA. We are a dynamic, stable and growing company. We have great long term career opportunities across our ...

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Helpdesk information

See West Virginia salary details

$9

$17

$26

How much do helpdesk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for helpdesk in West Virginia is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.10 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in West Virginia?

The most popular types of Helpdesk jobs in West Virginia are:

What are popular job titles related to Helpdesk jobs in West Virginia?

For Helpdesk jobs in West Virginia, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in West Virginia look for?

The top searched job categories for Helpdesk jobs in West Virginia are:

What cities in West Virginia are hiring for Helpdesk jobs?

Cities in West Virginia with the most Helpdesk job openings:

Infographic showing various Helpdesk job openings in West Virginia as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $37,279 per year, or $17.9 per hour.

$14 - $17/hr

Full-time

Posted 13 days ago


Job description

Overview

The Helper performs duties and operations to assist driver’s complete customer routes with a focus on providing exceptional customer service and adhering to all health and safety protocols.


Responsibilities

  • Loads and empties residential and/or commercial containers into truck manually or mechanically.
  • Maneuvers containers that are staged curbside, dockside, carryout, or require pullout to complete service.
  • Operates hoisting device to lift and empty bins or containers into truck hopper.
  • Places any and all bins serviced at any customer location back where they were picked-up from in the up-right position with covers placed back on the containers.
  • Assists driver with all backing maneuvers while on route.
  • Loads trash and recycling into a rear load truck in fluctuating weather conditions.
  • Lifts 50 pounds constantly throughout the day while able to maintain the stamina to successfully complete the duties of this physically demanding position.
  • Always maintains a safe working environment.
  • Works in a high pace ever changing industry.
  • Communicates in a professional manner when dealing with customer and other employees.
  • Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Qualifications

The successful candidate will have a High School Diploma or GED and must be legally eligible to work in the United States. The physical ability to lift 50lbs. constantly throughout the day and work under many different weather conditions is expected.

Excellent verbal and written communication skills, outstanding relationship management skills, and dedication to providing excellent customer service is desired. It is also important that the candidate has demonstrated the ability to work as part of a team in a collaborative environment, has a proven work ethic, and has proven commitment to safety.

This position requires successful completion of pre-employment testing, including a drug screen.