We are looking for a customer service oriented Helpdesk Specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm's front liner and you ...
Quick apply
We are looking for a customer service oriented Helpdesk Specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm's front liner and you ...
Helper
Charles Town, WV · On-site
$18/hr
We're looking for a Helper who leads from the front, and knows how to get the best out of a team. If you're someone who takes ownership, moves fast, and wants to grow your career with a company that ...
Quick apply
Helper
Charles Town, WV · On-site
$18/hr
We're looking for a Helper who leads from the front, and knows how to get the best out of a team. If you're someone who takes ownership, moves fast, and wants to grow your career with a company that ...
Movers/Helpers
South Charleston, WV · On-site
$100/hr
Unclassified Need movers help (Charleston) compensation: $100 For tomorrow Need help unload furniture 2-3 hours job Start: 09:00am Call or text 386-569-0009 post id: 7780593342
Movers/Helpers
South Charleston, WV · On-site
$100/hr
Unclassified Need movers help (Charleston) compensation: $100 For tomorrow Need help unload furniture 2-3 hours job Start: 09:00am Call or text 386-569-0009 post id: 7780593342
Movers/Helpers
South Charleston, WV · On-site
$100/hr
Company Name: Unclassified ⚐ ⚑ ⚑ Need movers help (Charleston) compensation: $100 For tomorrow Need help unload furniture 2-3 hours job Start: 09:00am Call or text 386-569-0009 post id ...
Movers/Helpers
South Charleston, WV · On-site
$100/hr
Company Name: Unclassified ⚐ ⚑ ⚑ Need movers help (Charleston) compensation: $100 For tomorrow Need help unload furniture 2-3 hours job Start: 09:00am Call or text 386-569-0009 post id ...
Delivery Helper
$15.50 - $17.75/hr
Position Summary The primary functions of the Delivery Helper are to load, locate job sites, backing, preparing and restoring the job site, and preparing the truck for the following day and ...
New
Delivery Helper
$15.50 - $17.75/hr
Position Summary The primary functions of the Delivery Helper are to load, locate job sites, backing, preparing and restoring the job site, and preparing the truck for the following day and ...
New
Drill Helper
Scott Depot, WV · On-site
$16 - $17/hr
Triad Engineering, Inc. has an immediate need for a Drill Helper in our Scott Depot, WV office. This entry-level position assists in operating a drill rig and performing test borings Excellent ...
Drill Helper
Scott Depot, WV · On-site
$16 - $17/hr
Triad Engineering, Inc. has an immediate need for a Drill Helper in our Scott Depot, WV office. This entry-level position assists in operating a drill rig and performing test borings Excellent ...
Drill Helper
Scott Depot, WV · On-site
$16 - $17/hr
Triad Engineering, Inc. has an immediate need for a Drill Helper in our Scott Depot, WV office. This entry-level position assists in operating a drill rig and performing test boringsExcellent ...
Quick apply
Drill Helper
Scott Depot, WV · On-site
$16 - $17/hr
Triad Engineering, Inc. has an immediate need for a Drill Helper in our Scott Depot, WV office. This entry-level position assists in operating a drill rig and performing test boringsExcellent ...
Triad Engineering, Inc. has an immediate need for a Drill Helper in our Scott Depot, WV office. This entry-level position assists in operating a drill rig and performing test borings Excellent ...
Triad Engineering, Inc. has an immediate need for a Drill Helper in our Scott Depot, WV office. This entry-level position assists in operating a drill rig and performing test borings Excellent ...
Chick Delivery Helper
$15 - $17.25/hr
Description Position at Pilgrim's HATCHERY- CHICK DELIVERY HELPER Benefits include: * Medical, dental and vision insurance * 401K contributions * Better Futures Program -2 Year Community College ...
Chick Delivery Helper
$15 - $17.25/hr
Description Position at Pilgrim's HATCHERY- CHICK DELIVERY HELPER Benefits include: * Medical, dental and vision insurance * 401K contributions * Better Futures Program -2 Year Community College ...
Chick Delivery Helper
Moorefield, WV · On-site
$15 - $17.25/hr
Description HATCHERY- CHICK DELIVERY HELPER Benefits include: * Medical, dental and vision insurance * 401K contributions * Better Futures Program -2 Year Community College tuition paid for you or ...
Chick Delivery Helper
Moorefield, WV · On-site
$15 - $17.25/hr
Description HATCHERY- CHICK DELIVERY HELPER Benefits include: * Medical, dental and vision insurance * 401K contributions * Better Futures Program -2 Year Community College tuition paid for you or ...
Chick Delivery Helper
Moorefield, WV · On-site
$15 - $17.25/hr
HATCHERY- CHICK DELIVERY HELPER Benefits include: * Medical, dental and vision insurance * 401K contributions * Better Futures Program -2 Year Community College tuition paid for you or your ...
Chick Delivery Helper
Moorefield, WV · On-site
$15 - $17.25/hr
HATCHERY- CHICK DELIVERY HELPER Benefits include: * Medical, dental and vision insurance * 401K contributions * Better Futures Program -2 Year Community College tuition paid for you or your ...
Chick Delivery Helper
$15 - $17.25/hr
HATCHERY- CHICK DELIVERY HELPER Benefits include: * Medical, dental and vision insurance * 401K contributions * Better Futures Program -2 Year Community College tuition paid for you or your ...
Quick apply
Chick Delivery Helper
$15 - $17.25/hr
HATCHERY- CHICK DELIVERY HELPER Benefits include: * Medical, dental and vision insurance * 401K contributions * Better Futures Program -2 Year Community College tuition paid for you or your ...
Chick Delivery Helper
Moorefield, WV · On-site
$15 - $17.25/hr
Hatchery-Chick Delivery Helper Benefits include: * Medical, dental and vision insurance * 401K contributions * Better Futures Program - 2 Year Community College tuition paid for you or your ...
Chick Delivery Helper
Moorefield, WV · On-site
$15 - $17.25/hr
Hatchery-Chick Delivery Helper Benefits include: * Medical, dental and vision insurance * 401K contributions * Better Futures Program - 2 Year Community College tuition paid for you or your ...
Chick Delivery Helper
Moorefield, WV · On-site
$15 - $17.25/hr
Description Position at Pilgrim's HATCHERY- CHICK DELIVERY HELPER Benefits include: * Medical, dental and vision insurance * 401K contributions * Better Futures Program -2 Year Community College ...
Chick Delivery Helper
Moorefield, WV · On-site
$15 - $17.25/hr
Description Position at Pilgrim's HATCHERY- CHICK DELIVERY HELPER Benefits include: * Medical, dental and vision insurance * 401K contributions * Better Futures Program -2 Year Community College ...
Chick Delivery Helper
Moorefield, WV · On-site
$15 - $17.25/hr
HATCHERY- CHICK DELIVERY HELPER Benefits include: * Medical, dental and vision insurance * 401K contributions * Better Futures Program -2 Year Community College tuition paid for you or your ...
Chick Delivery Helper
Moorefield, WV · On-site
$15 - $17.25/hr
HATCHERY- CHICK DELIVERY HELPER Benefits include: * Medical, dental and vision insurance * 401K contributions * Better Futures Program -2 Year Community College tuition paid for you or your ...
Chick Delivery Helper
$15 - $17.25/hr
Description HATCHERY- CHICK DELIVERY HELPER Benefits include: * Medical, dental and vision insurance * 401K contributions * Better Futures Program -2 Year Community College tuition paid for you or ...
Chick Delivery Helper
$15 - $17.25/hr
Description HATCHERY- CHICK DELIVERY HELPER Benefits include: * Medical, dental and vision insurance * 401K contributions * Better Futures Program -2 Year Community College tuition paid for you or ...
Chick Delivery Helper
Moorefield, WV · On-site
$15 - $17.25/hr
Hatchery- Chick Delivery Helper Position at Pilgrim's This position will be responsible for helping the driver load chicks at the hatchery, monitor the temperature and air flow on the truck. Help off ...
Chick Delivery Helper
Moorefield, WV · On-site
$15 - $17.25/hr
Hatchery- Chick Delivery Helper Position at Pilgrim's This position will be responsible for helping the driver load chicks at the hatchery, monitor the temperature and air flow on the truck. Help off ...
Chick Delivery Helper
Moorefield, WV · On-site
$15 - $17.25/hr
Description Position at Pilgrim's HATCHERY- CHICK DELIVERY HELPER Benefits include: * Medical, dental and vision insurance * 401K contributions * Better Futures Program -2 Year Community College ...
Chick Delivery Helper
Moorefield, WV · On-site
$15 - $17.25/hr
Description Position at Pilgrim's HATCHERY- CHICK DELIVERY HELPER Benefits include: * Medical, dental and vision insurance * 401K contributions * Better Futures Program -2 Year Community College ...
Drill Helper/Transport
Scott Depot, WV · On-site
$21 - $24/hr
Work For UsDrill Helper/TransportScott Depot, West Virginia 25560Are you ready to join a dynamic team, focused on Safety, Wellness and Service? Do you thrive on working within the construction ...
Quick apply
Drill Helper/Transport
Scott Depot, WV · On-site
$21 - $24/hr
Work For UsDrill Helper/TransportScott Depot, West Virginia 25560Are you ready to join a dynamic team, focused on Safety, Wellness and Service? Do you thrive on working within the construction ...
Shop Helper
$13 - $16.50/hr
We are looking for an energetic, reliable Shop Helper to join our team in Geismar, LA. We are a dynamic, stable and growing company. We have great long term career opportunities across our ...
Quick apply
Shop Helper
$13 - $16.50/hr
We are looking for an energetic, reliable Shop Helper to join our team in Geismar, LA. We are a dynamic, stable and growing company. We have great long term career opportunities across our ...
Helpdesk information
See West Virginia salary details
$9.86 - $11.35
2% of jobs
$11.35 - $12.84
6% of jobs
$12.84 - $14.33
12% of jobs
$14.75 is the 25th percentile. Wages below this are outliers.
$14.33 - $15.82
17% of jobs
The median wage is $17.01 / hr.
$15.82 - $17.31
16% of jobs
$17.31 - $18.80
16% of jobs
$19.54 is the 75th percentile. Wages above this are outliers.
$18.80 - $20.28
12% of jobs
$20.28 - $21.77
7% of jobs
$21.77 - $23.26
6% of jobs
$23.26 - $24.75
3% of jobs
$24.75 - $26.24
2% of jobs
$9
$17
$26
How much do helpdesk jobs pay per hour?
As of Aug 23, 2026, the average hourly pay for helpdesk in West Virginia is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.10 per hour, depending on experience, location, and employer.
What is a helpdesk?
Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.
What are the key skills and qualifications needed to thrive as a helpdesk professional?
To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.
What are some common challenges faced by helpdesk professionals and how can they be overcome?
Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.
What is the difference between Helpdesk vs Technical Support Specialist?
| Aspect | Helpdesk | Technical Support Specialist |
|---|---|---|
| Credentials | Typically requires a high school diploma or equivalent; certifications like CompTIA A+ are common | Often requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs |
| Work Environment | Helpdesk staff usually work in an office or call center setting, providing remote or on-site support | Technical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues |
| Employer & Industry Usage | Common in IT, customer service, and tech companies for general user support | Found in IT firms, software companies, and hardware providers, focusing on technical problem resolution |
Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.
What qualifications do I need for a helpdesk?
Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.
What are the most commonly searched types of Helpdesk jobs in West Virginia?
The most popular types of Helpdesk jobs in West Virginia are:
What are popular job titles related to Helpdesk jobs in West Virginia?
For Helpdesk jobs in West Virginia, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in West Virginia look for?
The top searched job categories for Helpdesk jobs in West Virginia are:
What cities in West Virginia are hiring for Helpdesk jobs?
Cities in West Virginia with the most Helpdesk job openings:
Full-time
Re-posted 2 days ago
Job description
We are looking for a customer service oriented Helpdesk Specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the company.
Responsibilities
- Provide first level contact and convey resolutions to customer issues
- Properly escalate unresolved queries to the next level of support
- Track, route and redirect problems to correct resources
- Update customer data and produce activity reports
- Walk customers through the problem-solving process
- Follow up with customers, provide feedback and see problems through to resolution
- Utilise excellent customer service skills and exceed customers’ expectations
- Ensure proper recording, documentation and closure
- Recommended procedure modifications or improvements
- Preserve and grow your knowledge of help desk procedures, products and services
Requirements
- Proven working experience in providing help desk support
- Proficiency in English
- Working knowledge of help desk software, databases and remote control
- Strong client-facing and communication skills
- Advanced troubleshooting and multi-tasking skills
- Customer service orientation
- BS degree in Information Technology, Computer Science or equivalent