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Entry Level Helpdesk Jobs in West Virginia (NOW HIRING)

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Entry Level Helpdesk information

See West Virginia salary details

$9

$17

$26

How much do entry level helpdesk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level helpdesk in West Virginia is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.10 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in West Virginia?

The most popular types of Helpdesk jobs in West Virginia are:

What cities in West Virginia are hiring for Entry Level Helpdesk jobs?

Cities in West Virginia with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in West Virginia as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, and 5% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $37,279 per year, or $17.9 per hour.

Entry Level Marketing Representative

CurryTek Management Group

Fairmont, WV • On-site

$39K - $49K/yr

Full-time

Re-posted 16 days ago

Job description

Company Description

CurryTek Management Group, Inc. We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets.

Our clients have specific fields of expertise ranging from consumer electronics to the biggest name in satellite TV services. We feel we can complement their niche with a superior marketing and sales team to keep them busy doing what they do best. With representatives nationally, our one-on-one approach allows us to get personal with our clients' customers through direct marketing.

Job Description

We have a new and exciting opportunity on our Promotional Marketing & Sales team. This team is responsible for engaging customers inside of a retail environment on a daily basis regarding our client's products, promotions and brand awareness.

We're looking for someone that is confident, has great communication skills, enjoys working in a team environment and looking for a full time entry level career versus just a job. CurryTek Management Group prides itself on its flexibility and its willingness to go the extra mile to help its customers and clients. We want you to be MORE than a crucial element to our client; we want you to be part of our entry level team full time.

Position Involves:

  • Development of marketing campaigns and strategies

  • Customer service and client acquisition

  • Implementation of product launches

  • Rigorous leadership training

  • In-store promotional advertising

Qualifications

  • At least 1 years experience in marketing, sales, retail or area of customer service preferred but not required.

  • Must have full time availability

  • Must be able to work in a fast paced environment

  • Outgoing personality

  • Experience developing positive relationships and/or solving customer problems

  • Partners effectively with others to ensure coordinated, efficient account management


Why is our company so awesome to work for? BECAUSE WE OFFER:

  • Advancement opportunities from entry level into management

  • Competitive compensation

  • Fun & exciting team environment

  • PAID TRAINING

  • Fun company events such as National Award Conference, R&R Weekend,

  • Keys to Success, Team Nights, Community Service Events and more

Additional Information

We start all our new hires off with a guaranteed hourly salary that is also allotted to a bonus structure within the start days of your employment. After a two week performance review, employees will be reviewed for their new salary bracket. We encourage and support you to grow as quickly as possible, and we support your efforts in this promotional growth program. 

Serious applicant preferred 


Apply