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Entry Level Helpdesk Jobs in West Virginia (NOW HIRING)

Aspen Dental

Dental Assistant - Entry Level

Charleston, WV · On-site

$18 - $20/hr

Our best-in-class training program, generous benefits package, and flexible scheduling will help you thrive in your career. When you join our team as an Entry-Level Dental Assistant , you will have ...

Aspen Dental

Dental Assistant - Entry Level

Morgantown, WV · On-site

$20 - $24/hr

Our best-in-class training program, generous benefits package, and flexible scheduling will help you thrive in your career. When you join our team as an Entry-Level Dental Assistant , you will have ...

Aspen Dental

Dental Assistant - Entry Level

Charleston, WV · On-site

$18 - $20/hr

Our best-in-class training program, generous benefits package, and flexible scheduling will help you thrive in your career. When you join our team as an Entry-Level Dental Assistant , you will have ...

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All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in West Virginia

Entry Level Helpdesk information

See West Virginia salary details

$9

$17

$26

How much do entry level helpdesk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level helpdesk in West Virginia is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.10 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in West Virginia?

The most popular types of Helpdesk jobs in West Virginia are:

What cities in West Virginia are hiring for Entry Level Helpdesk jobs?

Cities in West Virginia with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in West Virginia as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, and 5% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $37,279 per year, or $17.9 per hour.

Entry Level Sales * Training and Professional Development

Globe Life Family Heritage Division

Charleston, WV • On-site

$70K - $200K/yr

Full-time

Retirement

Posted 8 days ago

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Job description

Ready to Launch Your Sales Career?

Looking for an opportunity where your effort, ambition, and people skills can directly shape your future?

Infinity Business Group is looking for motivated Sales Representatives who are ready to learn, grow, and build a rewarding career in sales and leadership.

You don’t need years of experience. You need drive, coachability, and a genuine desire to help people.


About Family Heritage - Infinity Business Group

Since 1989, Family Heritage - Infinity Business Group has helped protect families from the financial impact of life’s unexpected challenges—including cancer, accidents, heart attacks, strokes, hospitalizations, and loss of life.


Our mission is simple: help families prepare financially for the moments they never expect.

Now, we’re looking for the next generation of sales professionals and leaders to join us.

Your Opportunity

As a Sales Representative, you’ll learn our proven sales process while developing the skills to build your own client base and grow into leadership.


You’ll have the opportunity to:

  • Meet with individuals, families, and business owners to understand their needs.
  • Present supplemental benefits and financial protection solutions.
  • Develop valuable sales, communication, and relationship-building skills.
  • Learn how to prospect, build relationships, and grow a successful book of business.
  • Work alongside experienced mentors and sales leaders.
  • Develop the skills needed to advance into management and leadership.


Think of it as more than a sales job—it’s a chance to learn how to build a business.

Who We’re Looking For

We’re not looking for a particular résumé. We’re looking for the right mindset.

You may be a great fit if you’re:

  • Driven — You set goals and work hard to achieve them.
  • Entrepreneurial — You want the opportunity to build something of your own.
  • People-oriented — You genuinely enjoy helping and connecting with others.
  • Coach-able — You’re willing to learn, accept feedback, and follow a proven system.
  • Competitive — You’re motivated by achievement and personal growth.
  • Adaptable — You’re comfortable learning new things and taking on challenges.
  • Leadership-minded — You want to develop into a leader, not stay stuck in the same role.
  • Mission-driven — You want your work to have a positive impact on families and communities.

Previous sales experience is a plus, but it’s not required. We provide training and support to help you develop the skills you need to succeed.


What You Can Build Here

  • $80,000–$125,000 average first-year income potential
  • Flexible schedule after completing training
  • Cash benefits and monthly bonus opportunities
  • Awarded company stock opportunities
  • Lifetime vested renewal income after five years
  • International incentive trips
  • Retirement plan
  • Additional compensation and bonus opportunities as you advance into sales management
  • A defined path for personal, professional, and leadership growth

Income and advancement opportunities vary based on individual performance and other factors.


Your Growth Is Up to You

One of the biggest advantages of this opportunity is the ability to determine how far you want to take it.

Start by learning the fundamentals of sales. Build your skills and client base. Develop leadership abilities. Then, if management is your goal, you can pursue opportunities to lead and develop your own team.


Your first step may be entry-level. Your potential doesn’t have to be.

Ready to Start Something Bigger?

If you’re ambitious, coach-able, and ready to build a career—not just find another job—we want to hear from you.

Submit your resume today and let’s start the conversation.

Your next opportunity could be the beginning of something much bigger.

Apply now.