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Desktop Manager Jobs in West Virginia (NOW HIRING)

Provides guidance and mentoring to Desktop Services technicians and team members. Provides level 1 ... Ability to effectively present information and respond to questions from groups of managers ...

The Support Specialist's primary responsibilities include supporting Windows desktop, MAC OSX and Application Troubleshooting through performance management metrics. The position will ensure that the ...

Administer VMware Horizon Desktop Infrastructure (VDI) including Connection Servers and Unified Access Gateways. * Create and manage datacenters, clusters, resource pools, virtual machines, and ...

Administer VMware Horizon Desktop Infrastructure (VDI) including Connection Servers and Unified Access Gateways. * Create and manage datacenters, clusters, resource pools, virtual machines, and ...

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to ... Work closely with your manager to set goals and achieve them

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to ... Work closely with your manager to set goals and achieve them

$10/hr

Remote Care Manager Location: Remote The Care Manager will be assigned a patient panel based on ... High Speed Internet (Minimum Download - 18mbps/Upload 6mbps) and either a Desktop or Laptop ...

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Desktop Manager information

See West Virginia salary details

$16.3K

$64.7K

$97.5K

How much do desktop manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for desktop manager in West Virginia is $64,725.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $73,900.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What are the most commonly searched types of Desktop jobs in West Virginia?

The most popular types of Desktop jobs in West Virginia are:

What are popular job titles related to Desktop Manager jobs in West Virginia?

For Desktop Manager jobs in West Virginia, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in West Virginia look for?

The top searched job categories for Desktop Manager jobs in West Virginia are:

What cities in West Virginia are hiring for Desktop Manager jobs?

Cities in West Virginia with the most Desktop Manager job openings:

Infographic showing various Desktop Manager job openings in West Virginia as of August 2026, with employment types broken down into 74% Full Time, 21% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $64,725 per year, or $31.1 per hour.

MHN Desktop Engineer

Mountain Health Network

Huntington, WV • On-site

Full-time

Posted 28 days ago


Job description

Desktop Engineer

Employer: Marshall Health Network

Department: Information Systems
Reports To: Manager of Technical Services

Position Summary

Marshall Health Network is seeking a Desktop Engineer to lead the design, support, and continuous improvement of the organization's endpoint computing environment. This role is responsible for ensuring the reliability, security, and performance of desktop computers, thin clients, mobile devices, and other endpoint technologies used across the health system.

The Desktop Engineer partners with IT teams, business stakeholders, and vendors to implement enterprise technology solutions, improve endpoint management processes, support disaster recovery planning, and maintain a secure, efficient computing environment.

Essential Responsibilities
  • Lead the administration and support of the organization's endpoint and mobile device environment.
  • Design, implement, and maintain endpoint management solutions and deployment processes.
  • Evaluate, recommend, and standardize desktop hardware and endpoint technologies.
  • Manage endpoint operating system deployments, updates, patching, and security configurations.
  • Support Microsoft Windows desktop technologies, Active Directory, Group Policy, DNS, DHCP, and related infrastructure.
  • Administer endpoint management tools such as Microsoft Intune, SCCM, or similar platforms.
  • Develop and maintain PowerShell scripts and other automation solutions.
  • Monitor endpoint performance, troubleshoot complex technical issues, and identify opportunities for improvement.
  • Support software packaging, deployment, licensing, and application compatibility testing.
  • Participate in disaster recovery planning, testing, and documentation for endpoint systems.
  • Create and maintain technical documentation, standards, and operating procedures.
  • Collaborate with infrastructure, security, help desk, clinical, and business teams on technology initiatives.
  • Provide technical leadership and escalation support for complex desktop and endpoint issues.
  • Evaluate new technologies and recommend improvements that enhance security, efficiency, and user experience.
  • Coordinate with vendors and internal stakeholders on endpoint-related projects and implementations.
  • Perform other duties as assigned.
Education
  • Bachelor's degree in Computer Science, Information Technology, Networking, or a related field, or an equivalent combination of education and experience.
  • Industry certifications such as Microsoft, CompTIA A+, Network+, Security+, or similar certifications are preferred.
Experience
  • Minimum of five (5) years of experience supporting enterprise endpoint infrastructure and desktop technologies.
  • Healthcare or hospital IT experience is preferred.
Knowledge, Skills, and Abilities
  • Strong knowledge of Microsoft Windows operating systems and Active Directory environments.
  • Experience with endpoint management platforms such as Microsoft Intune, SCCM, MECM, or similar tools.
  • Experience developing PowerShell scripts and automating administrative tasks.
  • Knowledge of desktop hardware, mobile devices, software deployment, and endpoint security best practices.
  • Strong troubleshooting and root cause analysis skills.
  • Experience with disaster recovery planning and endpoint backup strategies.
  • Ability to manage multiple priorities and complex technical projects.
  • Excellent written and verbal communication skills.
  • Strong customer service and interpersonal skills.
  • Ability to collaborate effectively across technical and operational teams.
  • Strong analytical, organizational, and problem-solving abilities.
Working Conditions

This position requires regular computer use and the ability to move throughout Marshall Health Network facilities to support technology needs. Occasional lifting of equipment up to 35 pounds may be required.

Marshall Health Network is an equal opportunity employer committed to creating an inclusive workplace for all employees.