ZipRecruiter

Log In

1

Desktop Support Manager Jobs in West Virginia (NOW HIRING)

AA2IT

Desktop Support Technician

Fairmont, WV · On-site

$19 - $24/hr

Desktop Support Specialist Location: 5001 Nasa Boulevard Fairmont, WV 26554 Creating and resolving ... Management and installation of equipment in the meeting room (projector, laptop, and ...

New

3B Staffing LLC

Process returns, update Asset Management records, and arrange for shipping of returns. Communicate with end users and provide technical support. Troubleshoot issues related to software, desktops ...

3B Staffing LLC

L2 Desktop Support Engineer Location: Kansas City, MO/ Glenburnie, MD Duration: Full Time • ... management and other corporate groups. • Escalate to 3rd party vendors when necessary • ...

ABC Fitness Solutions, LLC

Regularly update management on status and progress, while continuously identifying ways to minimize ... Desktop Support Responsibilities: * Troubleshoot and resolve desktop and software issues ...

Atlas Technica

$96.70K - $132.30K/yr

Internal Support Manager Location/Type: PE Remote Atlas Technica's mission is to shoulder ... End User Support / Desktop Support: Windows 10/11, Microsoft Office, desktop, and mobile device ...

3B Staffing LLC

... in managing and troubleshooting Windows and Mac hardware and software; skilled. • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or ...

Hancock Whitney Bank

... mentoring to Desktop Services technicians and team members. Provides level 1 support as needed ... Ability to effectively present information and respond to questions from groups of managers ...

ACI Infotech

This role will be responsible for managing and supporting the End User Computing environment ... Desktop Windows 10/Office/ O365 / and other common desktop related software packages * Advanced ...

Archlet

Support Manager Remote (Spain) Full-time Permanent employee What We Are Looking For * 3+ years of experience supporting enterprise procurement software or procurement-adjacent SaaS products. * Proven ...

Aidoos

Support Engineering Manager Canonical is seeking a Support Engineering Manager to lead our ... Desktop, OpenStack, Public Cloud, or Virtualization technologies.

New

Argyle Infotech

Desktop support will be managing the desktops using Group Policy/Active Directory. In depth Active Directory/Group Policy knowledge/experience is required. Azure IaaS experience would be a plus. The ...

Arista Networks Inc

NetSuite Support Manager Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless ...

AIS, LLC

... and manages vendor relationships. As your initial project assignment, you will support the unique ... Title: Operations and Maintenance Technician - Azure Landing Zone & Azure Virtual Desktop Level:

Atlas Technica

Jr. Systems Engineer Atlas Technica's mission is to shoulder IT management, user support, and ... End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device ...

Atlas Technica

Perform IT Support services to users * Use of a ticketing system to manage support queries ... End-User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device ...

Atlas Technica

Perform IT Support services to users onsite * Use of a ticketing system to manage support queries ... End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device ...

Atlas Technica

Non-Exempt Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity ... End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device ...

Atlas Technica

Exempt Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for ... End User and Desktop Support * Hands-on experience supporting Microsoft Windows desktops and ...

next page

Showing results 1-20

People also search for

All JobsDesktop Support Manager JobsDesktop Support Manager Jobs in West Virginia

Desktop Support Manager information

See West Virginia salary details

$11

$28

$46

How much do desktop support manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support manager in West Virginia is $28.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $37.21 per hour, depending on experience, location, and employer.

What Does a Desktop Support Manager Do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a Desktop Support Manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a Desktop Support Manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical problem-solving. It typically requires basic knowledge of operating systems, networking, and common tools, making it accessible for those starting their IT careers.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in West Virginia? The most popular types of Desktop Support jobs in West Virginia are:
What are popular job titles related to Desktop Support Manager jobs in West Virginia? For Desktop Support Manager jobs in West Virginia, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in West Virginia look for? The top searched job categories for Desktop Support Manager jobs in West Virginia are:
What cities in West Virginia are hiring for Desktop Support Manager jobs? Cities in West Virginia with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you
Desktop Support Technician

Desktop Support Technician

AA2IT

Fairmont, WV • On-site

$19 - $24/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Desktop Support Specialist

Location: 5001 Nasa Boulevard Fairmont, WV 26554

Creating and resolving desktop issues for First Energy employees onsite and remote. Primary duties will include standard desktop/laptop break/fix items:

  • Receive user calls and offer remote or on-site support.
  • Troubleshoot system, office, hardware, and business applications.
  • Management and installation of equipment in the meeting room (projector, laptop, and videoconference).
  • Monitor calls, incidents, and requests using client provided ServiceNow tool.

Top two required skills that candidates must have: Great Customer Service, Desktop Support (Win10 and Office 365).

Work schedule for this position: (M-F) 8am-5pm. Overtime? No. On-call? No.

Overall years of experience should this person have? 12-24 months Enterprise Desktop Support.

Specific certifications or education needed? CompTIA A+ Great to have.

Contract to hire conversion rate: Not more than $23.

Miles per day the contractor will be driving: Yes.

Exact work location or city, state, zip: 5001 Nasa Boulevard Fairmont, WV 26554.

Candidate review and interviews start: Wednesday 9/5/2022.

Upcoming vacations or time out of the office? No.

Apply