9 of the Best Types of Helpdesk Jobs in 2026

Discover some great types of Helpdesk jobs that are hiring now.

High Paying Helpdesk Jobs

• Helpdesk Manager

  Salary range: $66,000 - $100,000

  Managers supervise a team of people; they establish goals, assign tasks, and measure progress. The specific responsibilities of someone in a management position will vary based on the company and industry they work in, but their primary responsibilities remain largely the same. Managers monitor the accomplishments of their staff, focusing on the overall goals of the department. They work with Human Resources to determine and address staffing needs, coordinate and delegate responsibilities, check employee performance, and provide additional training and direction when necessary.

• Junior Helpdesk

  Salary range: $40,000 - $54,000

  Junior Helpdesk is a more unusual job search query but still may give you interesting job results. Most salaries for Junior Helpdesk jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Junior Helpdesk job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Freelance Helpdesk

  Salary range: $40,000 - $54,000

  Freelancers are self-employed. As a freelancer, you provide work to clients and invoice them for it. The type of clients you have depends on what kind of services you offer. Your clients can be individuals or companies. A full-time freelancer often has assignments from multiple clients at once. Some common services that people provide as freelancers are: writing, editing, graphic design, web design, marketing, programming, accounting, and bookkeeping. Freelancing is ideal for those who prefer to be their own boss and are willing to market themselves to meet their income goals.

• 3Rd Shift Helpdesk

  Salary range: $40,000 - $54,000

  The 3rd Shift is a work shift that covers overnight hours, roughly 11 p.m. to 7 a.m., for businesses that are open or require staff 24 hours a day. There are tradeoffs for people who work these hours. Those who work this shift find that they work when others sleep, and vice versa. While this can be hard, perks can include a lack of traffic en route to work and pay incentives. Some people also work the 3rd shift to be able to hold a second job or to be available to care for their children during the day.

• Entry Level Helpdesk

  Salary range: $40,000 - $54,000

  Entry-level jobs are positions that do not require any previous experience in the role. Most entry-level jobs are aimed at high school or college graduates as a starting point for a future career goal. A college student may have majored in their ideal career field, but will still need to start in an entry-level position to train in a real-world environment. Some students move from internships into entry-level jobs, but most entry-level jobs do not expect a candidate to have any prior employment or on-site training.

• Helpdesk Internship

  Salary range: $40,000 - $54,000

  An Internship is a position within your desired field that pays little or no money but offers you the opportunity to gain real-world experience. This may set you apart for your future job search. Generally, Internships are almost expected by employers on an entry-level candidate’s resume. You are much more of an asset to an employer if you have some work experience.

• Full Time Helpdesk

  Salary range: $40,000 - $54,000

  Full-time employment hours are generally determined by the employer. There is no single universal definition; however, various laws and policies govern different types of eligibility and statuses. For example, the Fair Labor Standards Act does not define full-time employment but does require overtime pay after 40 hours of work in a workweek for non-exempt employees. The Affordable Care Act, in determining Applicable Large Employers, defines full-time employees as those working an average of at least 30 hours per week, or 130 hours a month. The H-1B Visa Program defines full-time as 40 hours per week, normally, and in no event would less than 35 hours per week be considered to be full-time employment. In practice, full-time employment is typically between 32 and 40 hours per week.

• Director Helpdesk

  Salary range: $40,000 - $54,000

  A director is a low-level executive in a company or organization that is responsible for a particular project, region, or division. A director of a company is employed to manage the day-to-day business activities of a group or division within an organization. There are different types of directors, but they are all tasked with leading others and meeting the goals of the organization. Directors plan, execute and manage to reach a goal. For example, the sales director would oversee the sales for a particular product or area. An HR director would be tasked with screening applicants and hiring the right candidates, making sure to comply with all employment laws and settling any personnel issues.

• Helpdesk Coordinator

  Salary range: $34,000 - $50,000

  Coordinators plan and schedule events, programs, or projects. In this position, you can work in a variety of industries, so your duties and the necessary qualifications vary by field. There are project coordinators who work in the construction, manufacturing, and development industries, program coordinators, who typically work in education, community outreach, or non-profit organizations, and numerous other positions that require significant coordination experience. For those who work in labor industries, coordination might include developing timetables and budgets for the ordering and delivery of materials or services, while at a school, an instructional coordinator might prepare an afterschool program curriculum.