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Full Time Helpdesk Jobs (NOW HIRING)

City of Pharr

Helpdesk Specialist

Pharr, TX · On-site

$27K/yr

Join the City of Pharr as a Full-Time Helpdesk Specialist and immerse yourself in a dynamic, customer-centric environment! This onsite position in Pharr, TX, offers a unique opportunity to be at the ...

City of Pharr

Helpdesk Specialist

Pharr, TX · On-site

$27K/mo

Join the City of Pharr as a Full-Time Helpdesk Specialist and immerse yourself in a dynamic, customer-centric environment! This onsite position in Pharr, TX, offers a unique opportunity to be at the ...

One Community Bank

Helpdesk Analyst

Adams, WI · On-site

$18.75 - $25.50/hr

One Community Bank is seeking a Full-Time Helpdesk Analyst to join our team. This position will support our locations in the following counties: Dane, Adams, Vernon, Marquette, and Juneau. As a ...

Care Network

Help Desk Technician

Valley Stream, NY

$21 - $28.25/hr

We are looking for a competent full time Helpdesk technician to provide support both remotely and on site. This position is based in Valley Stream, NY. You should have the ability to diagnose and ...

Eurest

HELPER COOK (FULL TIME)

Racine, WI · On-site

$20/hr

* We are hiring immediately for full time HELPER COOK positions. * Location : SC Johnson Day Care - 3901 Highway 31, Racine, WI 53405. Note: online applications accepted only. * Schedule : Full time ...

Bon Appetit

HELPER COOK (FULL TIME)

Boston, MA · On-site

$17.50 - $22.25/hr

* We are hiring immediately for full time HELPER COOK positions. * Location: CwP - 200 Seaport Boulevard, Boston, Massachusetts 02210. Note: online applications accepted only. * Schedule: Full time; ...

ESS

HELPER COOK (FULL TIME)

Juneau, AK · On-site

$250/wk

* We are hiring immediately for full time HELPER COOK positions. * Location: Greens Creek Camp - 13401 Glacier Highway, Juneau, AK 99801 Note: online applications accepted only. * Schedule: Full-Time ...

Occasions

HELPER DRIVER (FULL TIME)

Washington, DC · On-site

$16.25 - $19.75/hr

* We are hiring immediately for full time HELPER DRIVER positions. * Location: Occasions - 655 Taylor Street Northeast, Washington, District of Columbia 20017. Note: online applications accepted only.

Community Options, Inc.

Help Desk Analyst

Phoenix, AZ

$50K/yr

We are now hiring a Full-Time Help Desk Analyst in Greater Phoenix, AZ . The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting Rate: $50 ...

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Full Time Helpdesk information

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How much do full time helpdesk jobs pay per hour?

As of May 29, 2026, the average hourly pay for full time helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Helpdesk professional, and why are they important?

To thrive as a Full Time Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and typically a background in IT or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is essential. Outstanding customer service, problem-solving abilities, and effective communication distinguish top performers in this role. These skills ensure quick resolution of technical issues, high user satisfaction, and smooth IT operations.

What are some common challenges faced by Full Time Helpdesk professionals, and how can they be managed effectively?

Full Time Helpdesk professionals often encounter challenges such as handling a high volume of support requests, managing difficult or frustrated users, and staying updated with rapidly changing technology. Effective time management, clear communication, and strong problem-solving skills are key to overcoming these obstacles. Many teams offer ongoing training and peer support to help helpdesk staff stay current and resilient, creating a collaborative environment where knowledge sharing is encouraged.

What are Full Time Helpdesk jobs?

Full Time Helpdesk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, hardware, or networks. Individuals in these roles typically respond to inquiries via phone, email, or chat, troubleshoot problems, and guide users through solutions. They may also document issues, escalate complex problems to higher-level IT staff, and help maintain company technology infrastructure. Full-time positions usually require standard working hours and may include benefits such as health insurance and paid time off.

What is the difference between Full Time Helpdesk vs Part Time Helpdesk?

AspectFull Time HelpdeskPart Time Helpdesk
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CertificationsCommonly required: CompTIA A+, Microsoft CertifiedOften same certifications, but less emphasis
Work EnvironmentOffice or remote, fast-paced supportFlexible, part-time shifts, similar environment
Employer UsageFull-time support teams in organizationsSupplementary support or seasonal needs

Full Time Helpdesk roles involve standard 35-40 hour workweeks with consistent support duties, while Part Time Helpdesk positions offer flexible hours with similar responsibilities. Both roles often require comparable certifications and work environments, but full-time roles provide more stability and benefits, making them suitable for those seeking a long-term career in IT support.

What cities are hiring for Full Time Helpdesk jobs? Cities with the most Full Time Helpdesk job openings:
What are the most commonly searched types of Helpdesk jobs? The most popular types of Helpdesk jobs are:
What states have the most Full Time Helpdesk jobs? States with the most job openings for Full Time Helpdesk jobs include:
Full Time Helpdesk jobs near you
Helpdesk Specialist

Helpdesk Specialist

City of Pharr

Pharr, TX • On-site

$27K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

City Of Pharr rating

5.4

Company rating: 5.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

614th of 638 rated public administrative organizations

Job description

Join the City of Pharr as a Full-Time Helpdesk Specialist and immerse yourself in a dynamic, customer-centric environment! This onsite position in Pharr, TX, offers a unique opportunity to be at the forefront of technology while providing essential support to our community. With a competitive pay of $27,000.00, you'll have the chance to solve problems and innovate daily, making a significant impact on our city operations. As part of our energetic and forward-thinking team, you will engage directly with clients, enhancing their experience and satisfaction.

If you are a passionate problem solver eager to contribute to a professional atmosphere, this role is not to be missed. You can enjoy great benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Take the leap into an exciting career where your skills will shine and grow within a thriving organization!

Are you excited about this Helpdesk Specialist job?

As a Full-Time Helpdesk Specialist at the City of Pharr, you will serve as the first point of contact for end-users and TEAMPHARR.NET customers in need of technical assistance via phone or email. Your role involves answering support calls and utilizing management tools to resolve issues remotely, ensuring high-quality customer service at all times. You will troubleshoot a variety of problems by evaluating multiple options, employing checklists and scripts to guide your approach. Additionally, you will perform basic network troubleshooting to maintain connectivity for both computers and printers, demonstrating your commitment to problem-solving and customer-centricity. This position offers a stimulating environment where your technical skills can flourish while directly benefiting the community.

Are you the Helpdesk Specialist we're looking for?

To thrive as a Full-Time Helpdesk Specialist at the City of Pharr, candidates should possess a strong foundation in technical computer, network, or software support, preferably within a Windows-based environment. Bilingual proficiency in English and Spanish is highly desired, as it enhances communication with our diverse customer base. Familiarity with a call center environment and its duties will set you apart, complemented by knowledge of computer systems and work order tracking systems.

The ability to excel in a fast-paced environment is essential, as you will frequently troubleshoot various technical issues while maintaining a high standard of customer service. Strong problem-solving skills, paired with effective communication and multitasking abilities, will ensure your success in this pivotal role.

Knowledge and skills required for the position are:

  • Experience in technical computer
  • Network or software support in a windows computer - based network preferred.
  • Bilingual English/Spanish preferred.
  • Knowledge of call center environment and duties.
  • Knowledge of computer systems and work order tracking computer systems.
  • Capable of working in a fast-paced environment.
Connect with our team today!

So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!


Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.


Job Posted by ApplicantPro