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Helpdesk Jobs in Vermont (NOW HIRING)

Northfield Savings Bank

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Helpdesk Analyst

Berlin, VT · On-site

$23.50 - $26.50/hr

The Helpdesk Analyst provides front line technical support to ensure the smooth day-to-day operation of the bank * The person in this role must have a strong understanding of computer hardware and ...

PC Construction

Carpenter Helper

Morrisville, VT · On-site

$20 - $24/hr

Carpenter Helper PC is seeking Carpenter Helpers to work in Vermont. Applicants should be well-rounded, work as part of a team, complete work independently, be highly motivated, and focused on ...

PC Construction

Carpenter Helper

Morrisville, VT · On-site

$20 - $24/hr

Carpenter Helper PC is seeking Carpenter Helpers to work in Vermont. Applicants should be well-rounded, work as part of a team, complete work independently, be highly motivated, and focused on ...

PC Construction Company

Carpenter Helper

Barre, VT · On-site

$20 - $24/hr

PC is seeking Carpenter Helpers to work in Vermont. Applicants should be well-rounded, work as part of a team, complete work independently, be highly motivated, and focused on excellence in all ...

PC Construction Company

Carpenter Helper

Barre, VT · On-site

$20 - $24/hr

PC is seeking Carpenter Helpers to work in Vermont. Applicants should be well-rounded, work as part of a team, complete work independently, be highly motivated, and focused on excellence in all ...

PC Construction Company

Carpenter Helper

Barre, VT

$20 - $24/hr

PC is seeking Carpenter Helpers to work in Vermont. Applicants should be well-rounded, work as part of a team, complete work independently, be highly motivated, and focused on excellence in all ...

PC Construction Company

Carpenter Helper

Barre, VT · On-site

$20 - $24/hr

PC is seeking Carpenter Helpers to work in Vermont. Applicants should be well-rounded, work as part of a team, complete work independently, be highly motivated, and focused on excellence in all ...

PC Construction Company

Carpenter Helper

Morristown, VT · On-site

$20 - $24/hr

PC is seeking Carpenter Helpers to work in Vermont. Applicants should be well-rounded, work as part of a team, complete work independently, be highly motivated, and focused on excellence in all ...

PC Construction Company

Carpenter Helper

Barre, VT

$20 - $24/hr

PC is seeking Carpenter Helpers to work in Vermont. Applicants should be well-rounded, work as part of a team, complete work independently, be highly motivated, and focused on excellence in all ...

PC Construction Company

Carpenter Helper

Morristown, VT · On-site

$20 - $24/hr

PC is seeking Carpenter Helpers to work in Vermont. Applicants should be well-rounded, work as part of a team, complete work independently, be highly motivated, and focused on excellence in all ...

PC Construction Company

Carpenter Helper

Morristown, VT · On-site

$20 - $24/hr

PC is seeking Carpenter Helpers to work in Vermont. Applicants should be well-rounded, work as part of a team, complete work independently, be highly motivated, and focused on excellence in all ...

PC Construction Company

Carpenter Helper

Barre, VT

$20 - $24/hr

PC is seeking Carpenter Helpers to work in Vermont. Applicants should be well-rounded, work as part of a team, complete work independently, be highly motivated, and focused on excellence in all ...

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All JobsHelpdesk JobsHelpdesk Jobs in Vermont

Helpdesk information

See Vermont salary details

$13

$24

$36

How much do helpdesk jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for helpdesk in Vermont is $24.62, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Vermont? The most popular types of Helpdesk jobs in Vermont are:
What are popular job titles related to Helpdesk jobs in Vermont? For Helpdesk jobs in Vermont, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in Vermont look for? The top searched job categories for Helpdesk jobs in Vermont are:
Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Vermont as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $51,200 per year, or $24.6 per hour.

Helpdesk Analyst

Northfield Savings Bank

Berlin, VT • On-site

$23.50 - $26.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

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Job description

Job Responsibilities & Requirements

  • The Helpdesk Analyst provides front line technical support to ensure the smooth day-to-day operation of the bank 
  • The person in this role must have a strong understanding of computer hardware and software systems 
  • This individual must provide exceptional customer service and have strong communication skills with a commitment to providing a positive support experience 
  • This individual must have strong troubleshooting and problem-solving skills with the ability to diagnose technical issues efficiently 
  • High school diploma or equivalent is required as well as two or more years in an IT support environment 

Professional Development & Career Advancement

  • Your growth is our investment. Through mentorship, training, continuing education, and career development resources, you'll have the tools and support to reach your full potential.
  • Average Years of Service at Northfield Savings Bank is above 9!
  • Start your career in banking -- join the NSB Team!

Studies have shown that women and people of color are less likely to apply for jobs if they believe they do not meet every qualification. At NSB, our goal is to find the best candidate for the job and build a diverse, inclusive, and authentic workplace. We will consider an equivalent combination of knowledge, skills, education, and experience to meet qualifications. If you are excited about this role but your past experiences do not align perfectly, we still encourage you to apply! You may be a great candidate for this role or another open role we have.

Northfield Savings Bank is an Equal Opportunity Employer / Member FDIC / Equal Housing Lender

Company Description

At Northfield Savings Bank, integrity isn’t just a value – it’s the foundation of everything we do. As a proud, long-standing local community bank, we’re committed to sustaining our independent Vermont roots and building relationships that last.
Here, you’re not just part of an energetic team that strives to strengthen our communities, but part of a mission to deliver honest, personal, and reliable financial services that people can count on when they need it most. If you’re looking for a place where each individual matters and decisions are made locally, you belong at Northfield Savings Bank!

Northfield Savings Bank is an Equal Opportunity Employer / Member FDIC / Equal Housing Lender.