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Helpdesk Jobs in Vermont (NOW HIRING)

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Helpdesk information

See Vermont salary details

$13

$24

$36

How much do helpdesk jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for helpdesk in Vermont is $24.62, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.60 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Vermont?

The most popular types of Helpdesk jobs in Vermont are:

What are popular job titles related to Helpdesk jobs in Vermont?

For Helpdesk jobs in Vermont, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Vermont look for?

The top searched job categories for Helpdesk jobs in Vermont are:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Vermont as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $51,200 per year, or $24.6 per hour.

Dishwashers and Kitchen Helpers

Basin Harbor

Vergennes, VT • On-site

$16 - $17/hr

Full-time

Re-posted 23 days ago

Job description

Job Type
Full-time, Part-time, Temporary
Description
Come join the Basin Harbor team as we celebrate our 140th year - a milestone we're honored to celebrate with our cherished community. We have plenty in store, from new experiences and enhancements to time-honored traditions that continue to make this lakeside retreat so special!
We are currently seeking seasonal Dishwashers and Kitchen Helpers to join us for our upcoming summer season from May though October, 2026.
Dishwashers and Kitchen Helpers are responsible for maintaining the cleanliness and organization of the kitchen by sanitizing all dishes, glassware, and cooking equipment. They support the culinary team by ensuring a steady supply of clean wares, especially during high-volume periods. They also help with food preparation and inventory organization.
Requirements
Some essential competencies are: Understanding the need for proper etiquette and service standards, prior cleaning or dishwashing experience preferred, able to take direction and work in a team environment, attention to detail, efficient, and able to perform multiple tasks systematically in a fast paced environment, ability to read and follow safety data sheet instructions for potentially hazardous products used in daily work. Employees must maintain a clean, well kept, professional appearance. As well, shift work may be long and varied, including evening and weekends, required full-shift walking and standing. Must be able to lift up to 20 lbs. frequently throughout shift.
Basin Harbor conducts pre-employment criminal background and reference checks on all employees.
Salary Description
$16.00 -$17.00 per hour

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