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Help Desk Jobs in Vermont (NOW HIRING)

Northfield Savings Bank

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Helpdesk Analyst

Berlin, VT · On-site

$23.50 - $26.50/hr

The Helpdesk Analyst provides front line technical support to ensure the smooth day-to-day operation of the bank * The person in this role must have a strong understanding of computer hardware and ...

Suzor IT

IT Manager

Bennington, VT · On-site

$91K - $112K/yr

Supervise Help Desk Technicians, fostering a culture of accountability and mentorship while managing performance evaluations and ongoing training. * Client Management: Conduct regular business ...

University of Chicago Library

Desk Clerk II

Hyde Park, VT · On-site

$13.75 - $17/hr

... help develop and support inclusive communities that engage residents in exceptional living ... The Desk Clerk II performs lead receptionist and clerical duties during the academic year. The ...

Jay Peak Resort

Front Desk Supervisor

Jay, VT · On-site

$20/hr

In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to ... Keep reading. The Front Desk Supervisor coordinates Front Desk operations during their shift ...

Jay Peak Resort

Front Desk Supervisor

North Troy, VT · On-site

$20/hr

In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to ... Keep reading. The Front Desk Supervisor coordinates Front Desk operations during their shift ...

Sharecare

Lead Customer Service Rep

East Montpelier, VT · On-site

Handling escalated member concerns while also providing Help Desk support for the Customer Service Team.?? * Researching, responding, and providing a resolution, within the appropriate timeframe, to ...

Planet Fitness

Front Desk Associate

Berlin, VT · On-site

$14.42 - $15.42/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Berlin, VT

$14.42 - $15.42/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Rutland, VT · On-site

$14.42 - $15.42/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Rutland, VT

$14.42 - $15.42/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Berlin, VT

$14.42 - $15.42/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Berlin, VT · On-site

$14.42 - $15.42/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Rutland, VT · On-site

$14.42 - $15.42/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Montpelier, VT · On-site

$14.42 - $15.42/hr

Planet Fitness Front Desk Associate At Planet Fitness, our mission has always been to enhance ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Berlin, VT · On-site

$14.42 - $15.42/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

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All JobsHelp Desk JobsHelp Desk Jobs in Vermont

Help Desk information

See Vermont salary details

$13

$24

$36

How much do help desk jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for help desk in Vermont is $24.62, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.60 per hour, depending on experience, location, and employer.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

Is help desk a stressful job?

Help desk jobs can be stressful due to high customer expectations, tight deadlines, and the need to troubleshoot technical issues quickly. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.
More about Help Desk jobs

What are the most commonly searched types of Help Desk jobs in Vermont?

The most popular types of Help Desk jobs in Vermont are:

What are popular job titles related to Help Desk jobs in Vermont?

For Help Desk jobs in Vermont, the most frequently searched job titles are:

What job categories do people searching Help Desk jobs in Vermont look for?

The top searched job categories for Help Desk jobs in Vermont are:

What cities in Vermont are hiring for Help Desk jobs?

Cities in Vermont with the most Help Desk job openings:

Help Desk jobs near you
Infographic showing various Help Desk job openings in Vermont as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $51,200 per year, or $24.6 per hour.

Helpdesk Analyst

Northfield Savings Bank

Berlin, VT • On-site

$23.50 - $26.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

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Job description

Job Responsibilities & Requirements

  • The Helpdesk Analyst provides front line technical support to ensure the smooth day-to-day operation of the bank 
  • The person in this role must have a strong understanding of computer hardware and software systems 
  • This individual must provide exceptional customer service and have strong communication skills with a commitment to providing a positive support experience 
  • This individual must have strong troubleshooting and problem-solving skills with the ability to diagnose technical issues efficiently 
  • High school diploma or equivalent is required as well as two or more years in an IT support environment 

Professional Development & Career Advancement

  • Your growth is our investment. Through mentorship, training, continuing education, and career development resources, you'll have the tools and support to reach your full potential.
  • Average Years of Service at Northfield Savings Bank is above 9!
  • Start your career in banking -- join the NSB Team!

Studies have shown that women and people of color are less likely to apply for jobs if they believe they do not meet every qualification. At NSB, our goal is to find the best candidate for the job and build a diverse, inclusive, and authentic workplace. We will consider an equivalent combination of knowledge, skills, education, and experience to meet qualifications. If you are excited about this role but your past experiences do not align perfectly, we still encourage you to apply! You may be a great candidate for this role or another open role we have.

Northfield Savings Bank is an Equal Opportunity Employer / Member FDIC / Equal Housing Lender

Company Description

At Northfield Savings Bank, integrity isn’t just a value – it’s the foundation of everything we do. As a proud, long-standing local community bank, we’re committed to sustaining our independent Vermont roots and building relationships that last.
Here, you’re not just part of an energetic team that strives to strengthen our communities, but part of a mission to deliver honest, personal, and reliable financial services that people can count on when they need it most. If you’re looking for a place where each individual matters and decisions are made locally, you belong at Northfield Savings Bank!

Northfield Savings Bank is an Equal Opportunity Employer / Member FDIC / Equal Housing Lender.