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Helpdesk Manager Jobs in Vermont (NOW HIRING)

Northfield Savings Bank

Be Seen First

Helpdesk Analyst

Berlin, VT · On-site

$23.50 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Helpdesk Analyst provides front line technical support to ensure the smooth day-to-day operation of the bank * The person in this role must have a strong understanding of computer hardware and ...

Burger King

Shift Manager

Bennington, VT · On-site

$17.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...

Carrols Corporation

Shift Manager

Brattleboro, VT · On-site

$17.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...

Carrols Corporation

Shift Manager

Bennington, VT

$17.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...

Burger King

Shift Manager

Brattleboro, VT · On-site

$17.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...

Burger King

Shift Manager

Brattleboro, VT · On-site

$17.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...

Burger King

Shift Manager

Brattleboro, VT · On-site

$17.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...

Burger King

Shift Manager

Bennington, VT

$17.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...

PC Construction Company

Carpenter Helper

South Burlington, VT · On-site

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

PC is seeking Carpenter Helpers to work in Vermont. Applicants should be well-rounded, work as part ... PC offers general contracting, construction management and design-build services to private and ...

PC Construction Company

Carpenter Helper

Barre, VT · On-site

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

PC is seeking Carpenter Helpers to work in Vermont. Applicants should be well-rounded, work as part ... PC offers general contracting, construction management and design-build services to private and ...

PC Construction Company

Carpenter Helper

South Burlington, VT

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

PC is seeking Carpenter Helpers to work in Vermont. Applicants should be well-rounded, work as part ... PC offers general contracting, construction management and design-build services to private and ...

PC Construction Company

Carpenter Helper

Barre, VT

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

PC is seeking Carpenter Helpers to work in Vermont. Applicants should be well-rounded, work as part ... PC offers general contracting, construction management and design-build services to private and ...

Pizza Hut

Assistant Restaurant Manager

Rutland, VT · On-site

$19 - $21/hr

Help manage financial performance, customer satisfaction, and team engagement. • Develop Your Career: Participate in training programs and grow your leadership skills. What We're Looking For: • ...

PC Construction Company

Carpenter Helper

Barre, VT · On-site

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

PC is seeking Carpenter Helpers to work in Vermont. Applicants should be well-rounded, work as part ... PC offers general contracting, construction management and design-build services to private and ...

PC Construction Company

Carpenter Helper

Morristown, VT · On-site

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

PC is seeking Carpenter Helpers to work in Vermont. Applicants should be well-rounded, work as part ... PC offers general contracting, construction management and design-build services to private and ...

PC Construction Company

Carpenter Helper

Morristown, VT · On-site

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

PC is seeking Carpenter Helpers to work in Vermont. Applicants should be well-rounded, work as part ... PC offers general contracting, construction management and design-build services to private and ...

PC Construction Company

Carpenter Helper

Morristown, VT · On-site

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

PC is seeking Carpenter Helpers to work in Vermont. Applicants should be well-rounded, work as part ... PC offers general contracting, construction management and design-build services to private and ...

PC Construction Company

Carpenter Helper

Morristown, VT · On-site

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

PC is seeking Carpenter Helpers to work in Vermont. Applicants should be well-rounded, work as part ... PC offers general contracting, construction management and design-build services to private and ...

PC Construction Company

Carpenter Helper

Barre, VT · On-site

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

PC is seeking Carpenter Helpers to work in Vermont. Applicants should be well-rounded, work as part ... PC offers general contracting, construction management and design-build services to private and ...

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Showing results 1-20

All JobsHelpdesk JobsHelpdesk Manager JobsHelpdesk Manager Jobs in Vermont

Helpdesk Manager information

See Vermont salary details

$39.9K

$89.1K

$132.4K

How much do helpdesk manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for helpdesk manager in Vermont is $89,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,200.00 and $106,300.00 per year, depending on experience, location, and employer.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are the most commonly searched types of Helpdesk jobs in Vermont?

The most popular types of Helpdesk jobs in Vermont are:

Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Vermont as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $89,081 per year, or $42.8 per hour.

Helpdesk Analyst

Northfield Savings Bank

Berlin, VT • On-site

$23.50 - $26.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

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Job description

Job Responsibilities & Requirements

  • The Helpdesk Analyst provides front line technical support to ensure the smooth day-to-day operation of the bank 
  • The person in this role must have a strong understanding of computer hardware and software systems 
  • This individual must provide exceptional customer service and have strong communication skills with a commitment to providing a positive support experience 
  • This individual must have strong troubleshooting and problem-solving skills with the ability to diagnose technical issues efficiently 
  • High school diploma or equivalent is required as well as two or more years in an IT support environment 

Professional Development & Career Advancement

  • Your growth is our investment. Through mentorship, training, continuing education, and career development resources, you'll have the tools and support to reach your full potential.
  • Average Years of Service at Northfield Savings Bank is above 9!
  • Start your career in banking -- join the NSB Team!

Studies have shown that women and people of color are less likely to apply for jobs if they believe they do not meet every qualification. At NSB, our goal is to find the best candidate for the job and build a diverse, inclusive, and authentic workplace. We will consider an equivalent combination of knowledge, skills, education, and experience to meet qualifications. If you are excited about this role but your past experiences do not align perfectly, we still encourage you to apply! You may be a great candidate for this role or another open role we have.

Northfield Savings Bank is an Equal Opportunity Employer / Member FDIC / Equal Housing Lender

Company Description

At Northfield Savings Bank, integrity isn’t just a value – it’s the foundation of everything we do. As a proud, long-standing local community bank, we’re committed to sustaining our independent Vermont roots and building relationships that last.
Here, you’re not just part of an energetic team that strives to strengthen our communities, but part of a mission to deliver honest, personal, and reliable financial services that people can count on when they need it most. If you’re looking for a place where each individual matters and decisions are made locally, you belong at Northfield Savings Bank!

Northfield Savings Bank is an Equal Opportunity Employer / Member FDIC / Equal Housing Lender.