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Helpdesk Manager Jobs in Vermont (NOW HIRING)

PC Construction Company

Pipe Layer Helper

Vergennes, VT

$24 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

PC seeks safety- oriented Pipelayer Helpers with at least two years of experience in Vergennes, VT ... PC offers general contracting, construction management and design-build services to private and ...

PC Construction Company

Pipe Layer Helper

Vergennes, VT

$24 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

PC seeks safety- oriented Pipelayer Helpers with at least two years of experience in Vergennes, VT ... PC offers general contracting, construction management and design-build services to private and ...

Pizza Hut

Job Details

Rutland, VT

$19 - $21/hr

Help manage financial performance, customer satisfaction, and team engagement. Develop Your Career: Participate in training programs and grow your leadership skills. What We're Looking For: At least ...

Melanson

Commercial Roofing Warehouse Supervisor

Williston, VT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supervising 1-2 warehouse helpers * Managing all aspects of the warehouse functions and upkeeping facilities * Inspecting inventory for all commercial roofing materials. * Organizing and managing ...

Melanson

Commercial Roofing Warehouse Supervisor

Williston, VT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supervising 1-2 warehouse helpers * Managing all aspects of the warehouse functions and upkeeping facilities * Inspecting inventory for all commercial roofing materials. * Organizing and managing ...

Melanson

Commercial Roofing Warehouse Supervisor

Williston, VT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supervising 1-2 warehouse helpers * Managing all aspects of the warehouse functions and upkeeping facilities * Inspecting inventory for all commercial roofing materials. * Organizing and managing ...

eDOC Innovations , Inc.

Assistant VP of Sales

Middlebury, VT · On-site

$70K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll work closely with the VP of Sales, manage key partner relationships, support marketing efforts, and help close deals that drive our success.What You'll Do:Develop and execute sales strategies ...

eDOC Innovations , Inc.

Assistant VP of Sales

Middlebury, VT · On-site

$70K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll work closely with the VP of Sales, manage key partner relationships, support marketing efforts, and help close deals that drive our success. What You'll Do: * Develop and execute sales ...

Oliver Ford of Bennington

Driver/Shop Helper

Bennington, VT · On-site

$15.25 - $18.25/hr

Dealership Driver and shop Helper Department: Service Location: Oliver Ford of Bennington ... management as needed. * Perform cleaning duties in the shop. * Follow all traffic laws, safety ...

cumberlandfarmsinc

Store Manager

Bennington, VT · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...

Cumberland Farms

Store Manager

Newport, VT · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...

cumberlandfarmsinc

Store Manager

Windsor, VT · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...

cumberlandfarmsinc

Store Manager

Windsor, VT

  • Medical

  • Dental

  • Retirement

  • PTO

Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...

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Showing results 41-60

All JobsHelpdesk JobsHelpdesk Manager JobsHelpdesk Manager Jobs in Vermont

Helpdesk Manager information

See Vermont salary details

$39.9K

$89.1K

$132.4K

How much do helpdesk manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for helpdesk manager in Vermont is $89,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,200.00 and $106,300.00 per year, depending on experience, location, and employer.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are the most commonly searched types of Helpdesk jobs in Vermont?

The most popular types of Helpdesk jobs in Vermont are:

Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Vermont as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $89,081 per year, or $42.8 per hour.

Pipe Layer Helper

PC Construction Company

Vergennes, VT

$24 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

PC seeks safety- oriented Pipelayer Helpers with at least two years of experience in Vergennes, VT. Responsibilities frequently include aiding in excavating and trenching, hand diggings, spotting existing utilities, and assisting with layout, assembly, and installation of piping and mechanical equipment for air, chemical, and water systems. Experience in ductile iron installation is preferred. In addition, we are in search of local applicants with an interest in water/wastewater construction

Benefits:

  • Profit sharing bonus
  • 401(k) with a generous company match
  • Employee stock ownership plan (ESOP)
  • Health, dental, vision, company paid disability, life insurance and leaves
  • Paid time off and holidays upon hire
  • Annual reviews and training and development opportunities with career growth

It is important to note that applying for a job in a specific location does not guarantee assignment to that location. The workforce needs of our projects determine the assignment of our field workforce and therefore you may be required to travel to various project site locations within the state. We appreciate your understanding and flexibility as we work towards the successful completion of our projects and by providing you with steady long term employment. 

100% EMPLOYEE-OWNED

PC Construction is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce.

About PC Construction: PC offers general contracting, construction management and design-build services to private and public clients across the country. The company manages projects along the east coast from its headquarters in Vermont and a network of locations in Florida, Georgia, Maine, New Hampshire, New York, North Carolina and the Mid-Atlantic. From specialized buildings to complex water and wastewater treatment plants, PC is ranked annually as one of the top contractors in the country. A construction industry leader for over 65 years, PC Construction is guided to success by its team of dedicated employee-owners.

This position has a pay range of $24 - $28 per hour, depending on experience, in addition to an extensive benefits package that includes company stock, and a profit-sharing bonus.

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