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Helpdesk Associate Jobs in Rhode Island (NOW HIRING)

Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Sales Associate

Providence, RI · On-site

$15 - $21.45/hr

Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Warehouse Help

Rumford, RI · On-site

$18 - $25/hr

American Surplus is looking to hire a Shipping & Receiving Associate/Warehouse Help. Responsibilities: Forklift operator needed for shipping/receiving dock to: * Properly load and unload steel ...

Sales Associate The salary range for this role is $16.00 to $17.25 per hour/annually.* This ... At times, you'll help clean, organize, and even move merchandise. All of that can be physically ...

Sales Associate

Cranston, RI · On-site

$16 - $17.25/hr

Sales Associate The salary range for this role is $16.00 to $17.25 per hour/annually.* This ... At times, you'll help clean, organize, and even move merchandise. All of that can be physically ...

Use a level of awareness to help protect all skaters from injury. Depending upon your daily ... All Associate positions offer flexible schedules, including evenings and weekends. Willing to train!

Sales Associate

Cranston, RI · On-site

$19 - $28.50/hr

We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you ...

New

RETAIL ASSOCIATE

Pawtucket, RI · On-site

$16 - $17/hr

Retail Associate Pay Range : $16.00 - $17.00 We Make Applying Easy! Want to apply to this job via ... Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for ...

Retail Associate Pay Range : $16.00 - $17.00 We Make Applying Easy! Want to apply to this job via ... Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for ...

RETAIL ASSOCIATE

Pawtucket, RI · On-site

$16 - $17/hr

Retail Associate Pay Range : $16.00 - $17.00 We Make Applying Easy! Want to apply to this job via ... Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for ...

Sales Associate

Greenville, RI · On-site

$13.50 - $18.50/hr

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales ...

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest ... Associate Manufacturing - Days (A Shift) What you will do Let's do this. Let's change the world. In ...

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Showing results 1-20

Helpdesk Associate information

See Rhode Island salary details

$14

$21

$32

How much do helpdesk associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for helpdesk associate in Rhode Island is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.56 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Associate vs Customer Support Specialist?

AspectHelpdesk AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like CompTIA A+High school diploma; certifications like Customer Service Certification can be a plus
Work EnvironmentIT support centers, corporate offices, remoteCall centers, retail, online support platforms
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsRetail, e-commerce, service industries
Common Search & Comparison IntentHelpdesk Associate vs Customer Support Specialist

Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.

What are the most commonly searched types of Helpdesk jobs in Rhode Island? The most popular types of Helpdesk jobs in Rhode Island are:
What cities in Rhode Island are hiring for Helpdesk Associate jobs? Cities in Rhode Island with the most Helpdesk Associate job openings:
Infographic showing various Helpdesk Associate job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,724 per year, or $21 per hour.

$15 - $21.45/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Job description

Overview
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Providence Place
Responsibilities
Express is seeking a Retail Sales Associate to join our team.
The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc.
KEY RESPONSIBILITIES
  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
  • Follow company policies and procedures to ensure the safety of all our associates and customers.
  • Assist with product launch changes according to company SOP.
  • Provide a Great Customer Experience
  • Deliver on all aspects of the customer experience model.
  • Process transactions quickly and accurately reducing the customers wait time.
  • Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
  • Other essential functions may occur as directed by your supervisor.

REQUIRED EXPERIENCE & QUALIFICATIONS
  • Education: High School or Equivalent
  • Years of Experience: 0-2 of relevant job experience - minimum 6 months
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends and non-business hours
  • Meets physical requirements

CRITICAL SKILLS & ATTRIBUTES
  • Previous retail experience preferred
  • Customer service skills and ability to interact with customers
  • Strong verbal and written communication skills specifically with customers, sales leadership team and associates
  • Demonstrated collaborative skills and ability to work well within a team

BENEFITS AND COMPENSATION
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
  • Medical, pharmacy, dental and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new moms and dads

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Pay Range
$15.00 - $21.45 per hour
Closing
If you would like to know more about the California Consumer Privacy Act click here.
Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.