ZipRecruiter

Log In

2

Entry Level Helpdesk Jobs in Rhode Island (NOW HIRING)

Fisher Agencies

Remote Entry-Level Leader

Providence, RI · Remote

$144K/yr

As a Remote Entry-Level Leader, you will support and mentor sales agents, help monitor performance, and assist in developing sales strategies aimed at driving success after you learn the business ...

American Income Life

Entry Level Leadership

Newport, RI · On-site +1

$40K - $52K/yr

This role focuses on helping families understand and access valuable benefits while developing leadership and communication skills. No prior experience is required-we provide full training ...

American Income Life

Entry Level Leadership

Newport, RI · On-site +1

$40K - $52K/yr

This role focuses on helping families understand and access valuable benefits while developing leadership and communication skills. No prior experience is required-we provide full training ...

Rooftop Power

Be Seen First

Solar Appointment Setter - Entry Level

Warwick, RI · On-site

$70K - $130K/yr

Entry Level Solar Sales Representative | Weekly Pay | No Experience Required Start a High-Income ... help you succeed. If you're competitive, enjoy meeting new people, and want unlimited earning ...

Nextiny

We are looking for an entry-level Digital Marketer to join our team ... No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ...

Nextiny

Entry Level Digital Marketer

Warwick, RI · On-site

We are looking for an entry-level Digital Marketer to join our team ... No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ...

Nextiny

We are looking for an entry-level Digital Marketer to join our team ... No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ...

Nextiny

We are looking for an entry-level Digital Marketer to join our team ... No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ...

next page

Showing results 1-20

All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Rhode Island

Entry Level Helpdesk information

See Rhode Island salary details

$12

$22

$33

How much do entry level helpdesk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level helpdesk in Rhode Island is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.43 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Rhode Island? The most popular types of Helpdesk jobs in Rhode Island are:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Rhode Island as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $47,158 per year, or $22.7 per hour.

Machine Operator (Seeking Entry-Level & Experienced Operators)

Cadence Inc

Cranston, RI • On-site

$16 - $19.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 2 days ago

New

Job description

Build Your Career in Medical Manufacturing

Cadence, Inc. is a medical device contract manufacturing company seeking both entry-level and experienced Machine Operators to join our team. Whether you’re just getting started or already have manufacturing experience, we provide the training, tools, and opportunities to help you succeed. We currently have openings on day, evening and night shift.

For Entry-Level Candidates:
No prior manufacturing experience required — we will train you. If you enjoy working with your hands and have basic mechanical skills, this is a great opportunity to start a stable, long-term career.

For Experienced Operators:
If you have prior experience operating manufacturing equipment, we offer competitive pay based on experience and opportunities to grow into advanced set-up operator or technical roles.

What You’ll Do

  • Set up, operate, and monitor production equipment
  • Inspect parts to ensure quality standards are met
  • Follow work instructions, documentation, and safety procedures
  • Perform basic troubleshooting and adjustments
  • Maintain a clean and organized work environment

What We’re Looking For

We’re hiring people who are reliable, detail-oriented, and comfortable working with tools and equipment.

Entry-Level Candidates May Have Experience Like:

  • Changing tires or performing basic car maintenance (oil changes, brakes)
  • Assembling furniture, equipment, or kits
  • Using hand tools or power tools
  • Mechanical hobbies (working on bikes, small engines, etc.)
  • Hobbies requiring strong attention to detail and following instructions (legos, model cars, knitting, etc.)

Experienced Candidates May Have Backgrounds In:

  • CNC machining, molding, extrusion, or automated equipment
  • Manufacturing, production, or warehouse operations
  • Machine setup, changeovers, or troubleshooting
  • Reading work instructions, blueprints, or quality specs

Basic Qualifications

  • High school diploma or equivalent
  • Mechanical aptitude and willingness to learn
  • Ability to follow instructions and work in a team environment
  • Strong attention to detail

What We Offer

  • Paid training for entry-level employees
  • Competitive pay based on experience
  • Shift differentials (available for 2nd and 3rd shift)
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Opportunities for advancement into lead or technical roles
  • Clean, climate-controlled, and safety-focused manufacturing environment

Join us and help manufacture components used in life-saving medical devices — and build a career with real growth potential along the way.


1st Shift: Monday - Friday, 7 AM - 3 PM
2nd Shift: Monday - Friday, 3 PM - 11 PM ( 10%shift differential eligible)
3rd Shift: Sunday - Thursday, 11 PM - 7 AM (10% shift differential eligible)