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Entry Level Helpdesk Jobs in Rhode Island (NOW HIRING)

Fisher Agencies

Remote Entry-Level Leader

Providence, RI · Remote

$144K/yr

As a Remote Entry-Level Leader, you will support and mentor sales agents, help monitor performance, and assist in developing sales strategies aimed at driving success after you learn the business ...

Rooftop Power

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Solar Appointment Setter - Entry Level

Warwick, RI · On-site

$70K - $130K/yr

Entry Level Solar Sales Representative | Weekly Pay | No Experience Required Start a High-Income ... help you succeed. If you're competitive, enjoy meeting new people, and want unlimited earning ...

Nextiny

We are looking for an entry-level Digital Marketer to join our team ... No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ...

Nextiny

Entry Level Digital Marketer

Warwick, RI · On-site

We are looking for an entry-level Digital Marketer to join our team ... No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ...

Nextiny

We are looking for an entry-level Digital Marketer to join our team ... No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ...

Nextiny

We are looking for an entry-level Digital Marketer to join our team ... No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ...

Nextiny

We are looking for an entry-level Digital Marketer to join our team ... No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ...

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All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Rhode Island

Entry Level Helpdesk information

See Rhode Island salary details

$12

$22

$33

How much do entry level helpdesk jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for entry level helpdesk in Rhode Island is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.43 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Rhode Island? The most popular types of Helpdesk jobs in Rhode Island are:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Rhode Island as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,158 per year, or $22.7 per hour.

Entry Level B2B Sales Associate

Scott Anthony Group Inc

Providence, RI • On-site

$45K - $55K/yr

Full-time

Posted yesterday

Job description

About the Role

We’re looking for a driven and motivated Entry Level B2B Sales Associate to join our fast-growing team. This is the perfect opportunity for someone who wants to launch a professional sales career, build valuable business relationships, and learn the fundamentals of B2B sales from industry leaders.

As part of our team, you’ll connect with business clients, identify opportunities, and help them find solutions that meet their needs. No prior experience is required — we provide comprehensive hands-on training and ongoing mentorship.

Key Responsibilities

  • Develop relationships with business clients and decision-makers

  • Generate leads through outreach, referrals, and networking

  • Conduct client presentations and product demonstrations

  • Maintain and update client information in CRM software

  • Work toward monthly and quarterly sales goals

  • Collaborate with senior sales reps and management to refine strategy

Qualifications

  • Entry-level applicants welcome — no experience required, training provided

  • Excellent communication and interpersonal skills

  • Competitive, self-motivated, and goal-oriented

  • Strong organizational and time management abilities

  • Eager to learn and grow in a fast-paced business environment

  • Bachelor’s degree in Business, Marketing, or related field preferred (not required)

What We Offer

  • Base salary plus uncapped commission and bonuses

  • Paid training and continuous professional development

  • Clear path for advancement into senior B2B or Account Management roles

  • Supportive, team-based environment focused on success

  • Regular team-building events, recognition programs, and incentives