2

Entry Level Helpdesk Jobs in Rhode Island (NOW HIRING)

We are looking for an entry-level Digital Marketer to join our team ... No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ...

We are looking for an entry-level Digital Marketer to join our team ... No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ...

We are looking for an entry-level Digital Marketer to join our team ... No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ...

Showing results 21-40

Entry Level Helpdesk information

See Rhode Island salary details

$12

$22

$33

How much do entry level helpdesk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level helpdesk in Rhode Island is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.43 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Rhode Island? The most popular types of Helpdesk jobs in Rhode Island are:
Infographic showing various Entry Level Helpdesk job openings in Rhode Island as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $47,158 per year, or $22.7 per hour.

Full-time

Posted 25 days ago


Job description

We are looking for an entry-level Digital Marketer to join our team. No prior marketing experience is necessary—we are happy to teach the necessary skills to help you succeed. This role is perfect for someone who is curious, detail-oriented, and enthusiastic about the digital marketing industry.

What You’ll Do

  • Assist in the development and execution of digital marketing strategies for clients.
  • Learn and work with marketing platforms such as HubSpot, Google Analytics, and social media tools.
  • Conduct keyword research, optimize website content, and assist with SEO strategies.
  • Create and schedule engaging content for blogs, emails, and social media.
  • Analyze campaign performance and provide data-driven insights to improve marketing efforts.
  • Collaborate with the team to brainstorm creative ideas for client campaigns.
  • Stay up to date with the latest digital marketing trends and best practices.

What We’re Looking For

  • Bachelor’s degree in marketing, communications, business, or a related field 
  • A strong desire to learn and grow in digital marketing.
  • Excellent written and verbal communication skills.
  • A detail-oriented and organized mindset.
  • Ability to work both independently and collaboratively within a team.
  • Basic knowledge of digital marketing concepts is a plus but not required.

Why Join Us?

  • Hands-on training and mentorship in digital marketing.
  • Opportunities to grow within the company.
  • A supportive and collaborative team environment.
  • Exciting projects and a chance to make an impact.

If you’re excited about starting a career in digital marketing and want to be part of a team that values growth and learning, we encourage you to apply! All candidates must be Florida residents.