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Helpdesk Associate Jobs in Bristol, RI (NOW HIRING)

Express & Bonobos

Sales Associate

Providence, RI · On-site

$15 - $21.45/hr

Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express

Sales Associate

Providence, RI · On-site

$15 - $21.45/hr

Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express

Sales Associate

Providence, RI · On-site

$15 - $21.45/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

aan

Sales Associate

Cranston, RI

$16 - $17.25/hr

Sales Associate The salary range for this role is $16.00 to $17.25 per hour/annually.* This ... At times, you'll help clean, organize, and even move merchandise. All of that can be physically ...

City Personnel

Associate Attorney

Providence, RI · On-site

$65K - $135K/yr

Conduct legal research and help develop case strategy. * Communicate directly with clients and ... Qualifications of the Associate Attorney: * 3-5 years of personal injury or civil litigation ...

Aaron's Family of Companies

Sales Associate

Cranston, RI · On-site

$16 - $17.25/hr

Sales Associate The salary range for this role is $16.00 to $17.25 per hour/annually.* This ... At times, you'll help clean, organize, and even move merchandise. All of that can be physically ...

aan

Sales Associate

Cranston, RI · On-site

$16 - $17.25/hr

Sales Associate The salary range for this role is $16.00 to $17.25 per hour/annually.* This ... At times, you'll help clean, organize, and even move merchandise. All of that can be physically ...

United Skates of America

Associate- Rumford

Rumford, RI · On-site

$16/hr

Use a level of awareness to help protect all skaters from injury. Depending upon your daily ... All Associate positions offer flexible schedules, including evenings and weekends. Willing to train!

Carmax

Sales Associate

Cranston, RI · On-site

$19 - $28.50/hr

We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you ...

Carmax

Sales Associate

North Attleboro, MA · On-site

$19 - $28.50/hr

We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you ...

Carmax

Sales Associate

Cranston, RI · On-site

$19 - $28.50/hr

We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you ...

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All JobsHelpdesk Associate JobsHelpdesk Associate Jobs in Bristol, RI

Helpdesk Associate information

See Bristol, RI salary details

$15

$22

$34

How much do helpdesk associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for helpdesk associate in Bristol, RI is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.10 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Associate vs Customer Support Specialist?

AspectHelpdesk AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like CompTIA A+High school diploma; certifications like Customer Service Certification can be a plus
Work EnvironmentIT support centers, corporate offices, remoteCall centers, retail, online support platforms
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsRetail, e-commerce, service industries
Common Search & Comparison IntentHelpdesk Associate vs Customer Support Specialist

Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.

What cities near Bristol, RI are hiring for Helpdesk Associate jobs?

Cities near Bristol, RI with the most Helpdesk Associate job openings:

Helpdesk Associate jobs near you
Infographic showing various Helpdesk Associate job openings in Bristol, RI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,617 per year, or $22.4 per hour.

Helpdesk Administrator

PB consulting

West Bridgewater, MA • On-site

Full-time

Posted 22 days ago

Job description

We are seeking a Helpdesk Administrator to provide first-level technical support for corporate and retail users. The ideal candidate will have experience troubleshooting hardware, software, Windows environments, Microsoft 365, and retail technology systems. This role is responsible for resolving technical issues, managing service requests, supporting end users, and ensuring timely issue resolution while delivering excellent customer service.

Primary Responsibilities
  • Serve as the first point of contact for IT support requests from corporate and retail users.
  • Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, peripherals, and business applications.
  • Provide technical support for retail technologies, including Point of Sale (POS) systems, payment terminals, barcode scanners, receipt printers, and inventory management applications.
  • Log, prioritize, track, and resolve incidents and service requests using the organization's ticketing system.
  • Escalate complex issues to appropriate technical teams while maintaining ownership and communication with end users.
  • Manage user accounts, password resets, access permissions, and onboarding/offboarding activities.
  • Install, configure, and maintain Windows operating systems, software applications, and hardware devices.
  • Assist with software deployments, system upgrades, hardware refreshes, and technology rollouts.
  • Create and maintain technical documentation, knowledge base articles, and troubleshooting guides.
  • Monitor ticket queues to ensure service level agreement (SLA) compliance.
  • Provide remote support via phone, email, chat, and remote desktop tools.
  • Collaborate with infrastructure, network, security, and application support teams to resolve technical issues.
Required Qualifications
  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
  • 2+ years of experience in Help Desk, Service Desk, Desktop Support, or Technical Support.
  • Experience supporting Microsoft Windows operating systems and Microsoft 365 applications.
  • Knowledge of Active Directory, user account administration, and password management.
  • Experience with IT service management and ticketing systems such as ServiceNow, Jira Service Management, Zendesk, or similar.
  • Strong troubleshooting skills across hardware, software, and basic networking issues.
  • Excellent verbal and written communication skills.
  • Strong customer service and problem-solving abilities.
Preferred Qualifications
  • Experience supporting retail environments and store technology solutions.
  • Knowledge of POS systems, payment processing devices, barcode scanners, receipt printers, and inventory management systems.
  • Experience with Mobile Device Management (MDM) platforms.
  • Familiarity with remote support tools and endpoint management solutions.
  • ITIL Foundation certification or equivalent IT service management experience.
  • Experience supporting enterprise environments across multiple locations.

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