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Helpdesk Associate Jobs in Rhode Island (NOW HIRING)

Hirekeyz Inc

Help Desk Technician

Bristol, RI · On-site

$21 - $28.25/hr

Associate's degree in Information Technology or related field, or equivalent experience. * Experience: * 2-3 years of experience in help desk or technical support roles. * Familiarity with Microsoft ...

Floor & Décor

Warehouse Associate

Cranston, RI

$17.04 - $21.40/hr

As a warehouse associate at Floor & Decor, you are the backbone of our retail location. Your key ... Help customers find products as needed and answer customer questions. * Be available to assist in ...

PetSmart

Retail Sales Associate Part Time

Johnston, RI · On-site

$15 - $17.25/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing ...

PetSmart

Retail Sales Associate Full Time

Westerly, RI

$15 - $17.50/hr

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing ...

PetSmart

Retail Sales Associate Part Time

Johnston, RI

$15 - $17.25/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing ...

PetSmart

Retail Sales Associate Part Time

Westerly, RI · On-site

$15 - $17.50/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing ...

PetSmart

Retail Sales Associate Full Time

Westerly, RI · On-site

$16 - $24/hr

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing ...

PetSmart

Retail Sales Associate Part Time

Warwick, RI · On-site

$14.75 - $16.75/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing ...

PetSmart

Retail Sales Associate Full Time

Westerly, RI · On-site

$15 - $17.50/hr

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing ...

PetSmart

Retail Sales Associate Part Time

Westerly, RI · On-site

$16 - $24/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing ...

PetSmart

Retail Sales Associate Full Time

Johnston, RI · On-site

$15 - $17.25/hr

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing ...

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Showing results 41-60

All JobsHelpdesk Associate JobsHelpdesk Associate Jobs in Rhode Island

Helpdesk Associate information

See Rhode Island salary details

$14

$21

$32

How much do helpdesk associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for helpdesk associate in Rhode Island is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.56 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Associate vs Customer Support Specialist?

AspectHelpdesk AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like CompTIA A+High school diploma; certifications like Customer Service Certification can be a plus
Work EnvironmentIT support centers, corporate offices, remoteCall centers, retail, online support platforms
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsRetail, e-commerce, service industries
Common Search & Comparison IntentHelpdesk Associate vs Customer Support Specialist

Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.

What are the most commonly searched types of Helpdesk jobs in Rhode Island? The most popular types of Helpdesk jobs in Rhode Island are:
What cities in Rhode Island are hiring for Helpdesk Associate jobs? Cities in Rhode Island with the most Helpdesk Associate job openings:
Helpdesk Associate jobs near you
Infographic showing various Helpdesk Associate job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,724 per year, or $21 per hour.

Help Desk Technician

Hirekeyz Inc

Bristol, RI • On-site

$21 - $28.25/hr

Contractor

Re-posted 29 days ago

Job description

Job Title: Help Desk Technician

Location: Bristol, RI (On-site at various Town facilities and remote as needed)

Duration: Long Term Contract

Job Summary:

The Help Desk Technician provides first-line technical support to Town of Bristol staff across multiple departments, handling hardware, software, and network issues via remote, email, and on-site support. This role manages an online ticketing system and ensures prompt resolution of user issues during normal business hours.

Key Responsibilities:

  • Provide remote and on-site technical support during Town Hall’s normal business hours (Monday–Friday, 8:00 AM–4:00 PM).
  • Set up new users, edit, or remove existing users on the network, hardware, and software systems.
  • Install, configure, and troubleshoot PCs, laptops, printers, and software (e.g., Microsoft Office 365, Nitro Pro).
  • Diagnose and resolve desktop application issues and perform hardware repairs.
  • Apply Windows patches, updates, and preventative maintenance tasks.
  • Manage and track support requests via an online ticket submission system with commenting and request tracking capabilities.
  • Provide monthly updates on significant support patterns or issues.
  • Assist with software and hardware purchases and installations as requested.
  • Conduct one-on-one training for Town staff on standard applications and user rights.

Qualifications:

  • Education: Associate’s degree in Information Technology or related field, or equivalent experience.
  • Experience:
  • 2–3 years of experience in help desk or technical support roles.
  • Familiarity with Microsoft Office 365, Windows operating systems, and common office applications.
  • Experience with ticketing systems and remote support tools.
  • Certifications (preferred):
  • CompTIA A+ or Microsoft Certified Professional (MCP).
  • Skills:
  • Strong customer service and communication skills.
  • Ability to troubleshoot hardware and software issues efficiently.
  • Proficiency in managing ticketing systems and documenting support activities.
  • Availability: Must be available for on-site support during regular business hours and remote support as needed.