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Helpdesk Associate Jobs in Virginia (NOW HIRING)

Next Step Systems

Helpdesk Analyst

Centreville, VA · On-site

$20.25 - $27.75/hr

Helpdesk Analyst Qualifications: - Associates/bachelor's degree in IT or related field. - Knowledge of the full stack of Microsoft desktop and server applications as well as Office 365. - Experience ...

22nd Century

HelpDesk Analyst

Sterling, VA · On-site

$20.25 - $27.75/hr

CITIZENSHIP with full background investigation required REQUIRED • Associate's degree and a ... Help Desk experience, or equivalent. • Familiarity with network infrastructure • CBP BI ...

22nd Century

HelpDesk Analyst

Sterling, VA

$20.25 - $27.75/hr

S. CITIZENSHIP with full background investigation required REQUIRED Associate's degree and a ... Help Desk may be required to switch operations to 24/7 coverage - could require shift work. Will ...

Agile Defense

Helpdesk Specialist

Quantico, VA · On-site

Helpdesk Support III Job Title for Careers Page: Helpdesk Specialist Location: Quantico, VA ... Associate (MCA) (desired) VMWare Certified Professional (VCP) (desired) Android/iOS Mobile Device ...

Agile Defense

Helpdesk Specialist

Quantico, VA · On-site

Helpdesk Support III Job Title for Careers Page: Helpdesk Specialist Location: Quantico, VA ... Associate (MCA) (desired) VMWare Certified Professional (VCP) (desired) Android/iOS Mobile Device ...

Gumenick Management Company LC

Help Desk Associate

Richmond, VA · On-site

$18.50 - $24.75/hr

... Associates new tools being driven by IT or other IT-related areas as needed * Performs routine maintenance tasks, such as backups, updates, and patches. * Monitors and proactively acts on help-desk ...

Gumenick Management Company LC

Help Desk Associate

Richmond, VA · On-site

$18.50 - $24.75/hr

... Associates new tools being driven by IT or other IT-related areas as needed * Performs routine maintenance tasks, such as backups, updates, and patches. * Monitors and proactively acts on help-desk ...

Express & Bonobos

Associate Manager

Mclean, VA

The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...

Express

Associate Manager

Tysons, VA · On-site

Ensure all store associates have clarity on goals and action plans ... Provide feedback to help support the creation of clear action plans that optimize results. Manage ...

Express

Associate Manager

Mclean, VA

Ensure all store associates have clarity on goals and action plans ... Provide feedback to help support the creation of clear action plans that optimize results. Manage ...

Express

Associate Manager

Mclean, VA · On-site

The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...

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All JobsHelpdesk Associate JobsHelpdesk Associate Jobs in Virginia

Helpdesk Associate information

See Virginia salary details

$14

$21

$32

How much do helpdesk associate jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for helpdesk associate in Virginia is $21.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.85 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

Helpdesk associates typically do not earn $10,000 a month without advanced experience or certifications. High-paying roles that can reach this level often involve specialized skills, such as software development, sales, or entrepreneurship, which may not require a degree but do demand significant expertise and experience. Most jobs offering such salaries without a degree are rare and usually involve high responsibility or performance-based pay.

What is a helpdesk associate?

A helpdesk associate is an IT support professional who assists users with technical issues related to hardware, software, and network systems. They typically troubleshoot problems, provide solutions, and may use tools like ticketing systems to track support requests, often working in a helpdesk or support center environment.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level consulting, specialized medical or legal professionals, executive roles, or skilled trades such as pilots or certain contractors. These positions often require advanced skills, certifications, or significant experience, and may involve freelance or project-based work with variable income potential.

What is the difference between Helpdesk Associate vs Customer Support Specialist?

AspectHelpdesk AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like CompTIA A+High school diploma; certifications like Customer Service Certification can be a plus
Work EnvironmentIT support centers, corporate offices, remoteCall centers, retail, online support platforms
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsRetail, e-commerce, service industries
Common Search & Comparison IntentHelpdesk Associate vs Customer Support Specialist

Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.

Can I get a helpdesk job with no experience?

Helpdesk Associate positions often do not require prior experience, as employers may provide on-the-job training. Entry-level roles typically look for strong communication skills, basic computer knowledge, and a willingness to learn, with certifications like CompTIA A+ being helpful but not always mandatory.
What are the most commonly searched types of Helpdesk jobs in Virginia? The most popular types of Helpdesk jobs in Virginia are:
What cities in Virginia are hiring for Helpdesk Associate jobs? Cities in Virginia with the most Helpdesk Associate job openings:
Helpdesk Associate jobs near you
Helpdesk Analyst

Helpdesk Analyst

Next Step Systems

Centreville, VA • On-site

$20.25 - $27.75/hr

Full-time

Medical, Retirement, PTO

Posted 23 days ago

Job description

Helpdesk Analyst, Centreville, VA
We are seeking a Helpdesk Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is required. In the beginning, there is a training and onboarding period where you are expected in the office every day. The length of training in the office every day depends on you and how quickly you pick everything up. This position is Hybrid with 3 days Onsite and 2 days Remote.
Helpdesk Analyst Responsibilities:
- Support Clients with technical issues involving Microsoft's core business applications, Cloud offerings, and virtual environments.
- Remote and onsite troubleshooting workstations, networks, and servers.
- Manage and support disaster recovery and business continuity solutions.
- Maintain and documentation for hardware, applications, and SOPs.
- Communication with the clients to keep them informed of incident progress or notification of impending changes or agreed outages.
- Enjoy working in a team environment and communicating effectively.
- Excellent interpersonal skills, enjoy working with people, excellent telephone skills, active listener and customer care.
- Able to match resources to technical issues and consult clients on solutions for their business.
Helpdesk Analyst Qualifications:
- Associates/bachelor's degree in IT or related field.
- Knowledge of the full stack of Microsoft desktop and server applications as well as Office 365.
- Experience working with Office 365, Active Directory, and DNS.
- Experience with Mac devices.
- Managed Service Provider (MSP) experience is preferred.
- Experience with ConnectWise is helpful.
- Knowledge of applications like AEC field such as AutoCAD and Revit.
- IT Certifications: Microsoft MCP or CompTIA A+.
- Technical support of networking equipment including WAN and LAN connectivity, routers, firewalls, and security.
- Remote access solution implementation and support including VPN, Terminal Services, and Citrix.
- Experience troubleshooting technical issues.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Centreville VA Jobs, Helpdesk Analyst, Microsoft, Desktop, Server, Office 365, Active Directory, DNS, MAC Devices, AutoCAD, Revit, LAN, WAN, Routers, Firewalls, Security, VPN, Citrix, Terminal Services, ConnectWise, MSP, Managed Service Provider, Network, Networking, Support, Technician, Virginia Recruiters, Information Technology Jobs, IT Jobs, Virginia Recruiting
Looking to hire for similar positions in Centreville, VA or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Helpdesk Analysts for jobs in Centreville, Virginia and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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