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Helpdesk Coordinator Jobs in Virginia (NOW HIRING)

Manassas Smiles

Insurance Coordinator

Manassas, VA · On-site

$28 - $35/hr

Overview Manassas Smiles is seeking an experienced Insurance Coordinator to join our growing team ... As an important member of our team, you will help create a positive patient experience while ...

Manassas Smiles

Insurance Coordinator

Manassas, VA

$28 - $35/hr

Overview Manassas Smiles is seeking an experienced Insurance Coordinator to join our growing team ... As an important member of our team, you will help create a positive patient experience while ...

Dental Office

Insurance Coordinator

Manassas, VA · On-site

$28 - $35/hr

Manassas Smiles is seeking an experienced Insurance Coordinator to join our growing team. In this ... As an important member of our team, you will help create a positive patient experience while ...

Yates Construction

MEP Coordinator

Norfolk, VA

Track and help resolve clashes, RFIs, and coordination issues across disciplines * Work with field teams to ensure installations align with coordinated drawings and project requirements * Assist in ...

Manassas Smiles

Insurance Coordinator

Manassas, VA · On-site

$28 - $35/hr

Overview Manassas Smiles is seeking an experienced Insurance Coordinator to join our growing team ... As an important member of our team, you will help create a positive patient experience while ...

Yates Construction

MEP Coordinator

Norfolk, VA · On-site

Track and help resolve clashes, RFIs, and coordination issues across disciplines * Work with field teams to ensure installations align with coordinated drawings and project requirements * Assist in ...

Solomons International

Project Coordinator

Richmond, VA · On-site

... Help develop and implement SharePoint tool for tracking intake and status Required3 Years Experience coordinating projects, processes, or administrative operations, preferably in procurement or a ...

Yates Construction

MEP Coordinator

Norfolk, VA · On-site

Track and help resolve clashes, RFIs, and coordination issues across disciplines * Work with field teams to ensure installations align with coordinated drawings and project requirements * Assist in ...

TMG USA LLC

Sourcing Coordinator

Virginia Beach, VA · On-site

$50K/yr

Subcontractor Coordinator to help us identify, recruit, and build relationships with reliable contractors, subcontractors, landscapers, maintenance providers, and other skilled service partners ...

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Helpdesk Coordinator information

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How much do helpdesk coordinator jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for helpdesk coordinator in Virginia is $20.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $23.85 per hour, depending on experience, location, and employer.

What is a helpdesk coordinator?

Helpdesk Coordinators are professionals responsible for managing and overseeing the daily operations of an organization's IT helpdesk. They serve as the primary point of contact between users experiencing technical issues and the IT support team. Their duties typically include logging support requests, prioritizing tickets, assigning tasks to technicians, and ensuring that problems are resolved efficiently. Helpdesk Coordinators also monitor performance metrics and may contribute to developing support policies and training materials.

How does a helpdesk coordinator balance handling immediate technical issues with managing long-term support projects?

As a Helpdesk Coordinator, you'll often need to juggle urgent user requests alongside ongoing projects such as system upgrades or process improvements. Success in this role requires strong organizational skills and the ability to prioritize tasks effectively. Coordinators usually rely on ticketing systems to track and triage issues, ensuring that critical incidents are resolved promptly while still making progress on broader initiatives. Regular communication with both technical teams and end-users is key to maintaining this balance and ensuring smooth IT operations.

What are the key skills and qualifications needed to thrive as a helpdesk coordinator, and why are they important?

To thrive as a Helpdesk Coordinator, you need a solid understanding of IT support processes, troubleshooting skills, and typically an associate's degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems such as ServiceNow or Zendesk and remote support tools is essential. Excellent communication, organizational abilities, and problem-solving skills help you efficiently manage user requests and coordinate team responses. These skills are crucial for ensuring timely issue resolution, high user satisfaction, and smooth IT operations.

What is the difference between Helpdesk Coordinator vs Helpdesk Technician?

AspectHelpdesk CoordinatorHelpdesk Technician
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonUsually requires a high school diploma; certifications like CompTIA A+ or Network+ are preferred
Work EnvironmentOffice setting, coordinating support requests and managing helpdesk operationsTechnical support environment, troubleshooting hardware and software issues
Employer & Industry UsageUsed across IT, customer support, and service industriesPrimarily in IT and technical support sectors
Common Search & ComparisonOften compared for roles involving coordination and customer serviceCompared for hands-on technical troubleshooting roles

The Helpdesk Coordinator focuses on managing support requests, scheduling, and coordinating support teams, while the Helpdesk Technician handles direct technical troubleshooting and issue resolution. Both roles are essential in IT support but differ in responsibilities and daily tasks.

Is helpdesk a good entry level IT job?

Helpdesk Coordinator is often considered a good entry-level IT position because it provides foundational experience in troubleshooting, customer service, and technical support. It typically requires basic knowledge of hardware, software, and networking, and can serve as a stepping stone to more advanced IT roles with additional certifications or skills.

What qualifications do I need for a helpdesk coordinator?

A helpdesk coordinator typically needs a high school diploma or equivalent, with many employers preferring an associate's or bachelor's degree in information technology, computer science, or a related field. Relevant skills include customer service, problem-solving, and familiarity with helpdesk software and operating systems; certifications like CompTIA A+ or ITIL can also enhance qualifications. Strong communication skills and the ability to work in a fast-paced environment are important for success in this role.

What are the most commonly searched types of Helpdesk jobs in Virginia?

The most popular types of Helpdesk jobs in Virginia are:

What cities in Virginia are hiring for Helpdesk Coordinator jobs?

Cities in Virginia with the most Helpdesk Coordinator job openings:

Helpdesk Coordinator jobs near you
Infographic showing various Helpdesk Coordinator job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $43,481 per year, or $20.9 per hour.

Dental Treatment Plan Coordinator

Dental treatment plan coordinator

Vienna, VA

$25 - $28/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

Job description

Join Our Team as a Dental Treatment Plan Coordinator in Tysons, VA – Competitive Pay & Great Benefits!

Looking to hire a dental treatment plan coordinator in Tysons, Virginia.
The job comes with lots of benefits and competitive wages.
Bonus: Earn additional bonuses when you meet your monthly goals
Benefits: Paid for 5 major holidays after 9 months
Experience Required: 1 year as a treatment plan coordinator with treatment planning experience

Title

Dental Treatment Plan Coordinator

Job Description

Job Description:
We are seeking an experienced Dental Treatment Plan Coordinator to join our team in Tysons, VA. If you're passionate about helping patients understand their treatment options and can confidently manage the financial aspects of care, we'd love to have you!
Key Responsibilities:
Develop and present comprehensive treatment plans to patients
Assist patients in understanding their financial options and insurance benefits
Maintain accurate and organized patient records
Collaborate with the dental team to ensure the highest level of patient care and satisfaction
Why Join Us?
Competitive Pay: $25 - $35 per hour, plus bonus opportunities
Bonus Program: Earn bonuses when you achieve your monthly goals
Paid Holidays: Enjoy 5 paid major holidays after 9 months of employment
Supportive Work Environment: Join a dedicated team with a focus on patient care and success
We’re excited to meet you!

Salary Range

Full-time $25 - $28 per hour

Bonus included when you reach your monthly goal.

Benefits
  • 401(k)
  • Continuing education credits
  • Dental insurance
  • Employee discount
  • Health insurance
  • Vision insurance

Paid for 5 major holidays after 9 months working m.

Shift & Schedule

TBA

Requirements

1 year as a treatment plan coordinator with treatment planning experience

Hiring Process

[1] Please apply through the Jobley application form
↓
[2] A recruiter will contact you to schedule an interview
↓
[3] Interview
↓
[4] Job offer
↓
[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.

Jobley Bonus

$75

If you land this job through Jobley, you will be eligible for a jobley bonus.

Apply