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Entry Level Helpdesk Jobs in Virginia (NOW HIRING)

Mr. Rogers Windows

Entry Level Sales

Chesapeake, VA · On-site

$50K - $60K/yr

Rogers Windows is hiring Entry Level Sales Reps to help us connect with homeowners in the community. It's simple, if you like being outside, meeting people, and working with a solid team instead of ...

Mr. Rogers Windows

Entry Level Sales

Chesapeake, VA · On-site

$250/day

Rogers Windows is hiring Entry Level Sales Reps to help us connect with homeowners in the community. It's simple, if you like being outside, meeting people, and working with a solid team instead of ...

Code Plus Inc

Helpdesk Technician

Fairfax, VA · On-site

Helpdesk Technician- Tier 1 Position Title: Helpdesk Technician - Tier 1 (Application Support ... This is an entry-level role ideal for candidates who are eager to grow their technical skills while ...

Renewal by Andersen

Entry Level Sales

Chesapeake, VA · On-site

$250/day

Rogers Windows is hiring Entry Level Sales Reps to help us connect with homeowners in the community. It's simple, if you like being outside, meeting people, and working with a solid team instead of ...

Mr. Rogers Windows

Entry Level Sales

Chesapeake, VA · On-site

$50K - $60K/yr

Rogers Windows is hiring Entry Level Sales Reps to help us connect with homeowners in the community. It's simple, if you like being outside, meeting people, and working with a solid team instead of ...

Mr. Rogers Windows/Renewal by Andersen

Be Seen First

Entry Level Sales

Chesapeake, VA · On-site

$130 - $230/day

Rogers Windows is hiring Entry Level Sales Reps to help us connect with homeowners in the community. It's simple, if you like being outside, meeting people, and working with a solid team instead of ...

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All JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Virginia

Entry Level Helpdesk information

See Virginia salary details

$12

$22

$33

How much do entry level helpdesk jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for entry level helpdesk in Virginia is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.72 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What job makes $10,000 a month without a degree?

An entry-level helpdesk technician typically does not earn $10,000 a month; such high salaries are uncommon without advanced skills or certifications. Roles in IT support or helpdesk usually pay between $40,000 and $60,000 annually, though experienced professionals with specialized knowledge or certifications like CompTIA A+ or Network+ can increase earning potential. Achieving $10,000 monthly often requires significant experience, advanced skills, or moving into higher-level IT or management positions.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

Can I get a helpdesk job with no experience?

Entry level helpdesk positions often do not require prior experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your readiness for the role. Employers may provide on-the-job training for candidates with strong communication skills and a willingness to learn.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting common issues, allowing helpdesk professionals to focus on more complex problems. However, AI does not fully replace help desk roles, as human oversight, customer service skills, and problem-solving abilities remain essential in IT support jobs like entry-level helpdesk positions.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

Is helpdesk a good entry level job?

Helpdesk positions are commonly considered good entry-level jobs because they require basic technical skills, customer service abilities, and often provide on-the-job training. They offer opportunities to develop troubleshooting, communication, and IT skills, which can serve as a foundation for future IT roles.
What are the most commonly searched types of Helpdesk jobs in Virginia? The most popular types of Helpdesk jobs in Virginia are:
What cities in Virginia are hiring for Entry Level Helpdesk jobs? Cities in Virginia with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you
Junior Helpdesk (Entry Level)

Junior Helpdesk (Entry Level)

Kforce Technology Staffing

Fort Belvoir, VA • On-site

$22.50 - $30.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Key responsibilities

  • Provide phone, remote, and in-person technical support to end users for technical issues.

  • Diagnose and resolve hardware and software issues, including PCs and printers.

  • Document, track, and resolve issues using DoD help desk ticketing systems.

Job description

RESPONSIBILITIES:
Kforce has a client in Fort Belvoir, VA that is seeking an Entry Level Junior Helpdesk to serve as the first line of support for end users, delivering both phone and in-person technical assistance. This role is critical in ensuring reliable IT operations across desktop environments, applications, and user services within a secure DoD environment. This person will work with a collaborative, mission-focused team supporting critical government operations.
Responsibilities:
* Provide phone, remote, and in-person support to end users for technical issues
* Support and troubleshoot email systems, directory services, and standard Windows desktop applications
* Serve as the initial point of contact for all IT support inquiries and incidents
* Diagnose and resolve hardware and software issues, including PCs and printers
* Troubleshoot applications developed within the program environment
* Document, track, and resolve issues using DoD help desk ticketing systems
REQUIREMENTS:
* CompTIA A+ certification (required)
* 2+ years of experience in help desk or technical support
* Hands-on experience supporting Windows desktop environments
* Knowledge of email platforms and directory services (e.g., Active Directory)
* Proven ability to troubleshoot PC and printer issues
* Strong customer service, communication, and problem-solving skills
* Experience supporting DoD or DISA end users
* Familiarity with DoD ticketing systems and military network environments
* Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

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