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Entry Level Helpdesk Jobs in Virginia (NOW HIRING)

Dewberry

Entry Level Site/Civil Engineer

Fairfax, VA · On-site

$82K - $85K/yr

... to help our clients solve their most challenging problems. Typical projects involve site/civil ... Our entry-level program comes together on a regular basis for professional development events and ...

Dewberry

Entry Level Site/Civil Engineer

Fairfax, VA

$82K - $85K/yr

... to help our clients solve their most challenging problems. Typical projects involve site/civil ... Our entry-level program comes together on a regular basis for professional development events and ...

Carvana

Entry-Level Auto Technician

Chesterfield, VA · On-site

$18 - $20/hr

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Technician

Chesterfield, VA · On-site

$18 - $20/hr

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Technician

Chesterfield, VA · On-site

$18 - $20/hr

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Technician

Richmond, VA · On-site

$18 - $20/hr

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Technician

Chesterfield, VA · On-site

$18 - $20/hr

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

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Entry Level Helpdesk information

See Virginia salary details

$12

$22

$33

How much do entry level helpdesk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level helpdesk in Virginia is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.72 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Virginia? The most popular types of Helpdesk jobs in Virginia are:
What cities in Virginia are hiring for Entry Level Helpdesk jobs? Cities in Virginia with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Virginia as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $47,741 per year, or $23 per hour.

Toyota Express/Entry Level Technician

Classic Toyota of Hampton

Hampton, VA • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 20 days ago

Job description

SUMMARY
Classic Toyota Hampton is looking for entry-level technicians to join our team. If you want to grow your career and work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment and temperature-controlled environment. We offer you the opportunity to grow your career and become a certified technician. Come be part of a team!
WE OFFER:
  • Health, Dental, Medical
  • 401K
  • Paid Time Off
  • Aggressive pay plan

RESPONSIBILITIES:
  • Minor vehicle services
  • Perform multi-point inspections
  • Use power tools, machine tools, and common hand tools to perform various tasks

REQUIREMENTS:
  • Some previous experience necessary
  • Good knowledge of automobiles
  • Good analytical and communication skills
  • Good reading, computer, and mathematics skills
  • High school diploma or GED
  • Team player
  • Ability to work on your feet for extended periods of time
  • Ability to work in a fast-paced environment
  • Positive, friendly attitude

About the Dealership
Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 13 years, we are proud to have grown from 1 store to 20. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often.
In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well - whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.

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