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Helpdesk Associate Jobs in Utah (NOW HIRING)

BambooHR

Helpdesk Technician

Draper, UT

$18.75 - $25.25/hr

You will: * Help end users resolve technical workstation issues (both Windows and macOS ... Associate's Degree in related fields. * Proven experience providing "white-glove" support to ...

Morgan Dar

Associate Dentist

Salt Lake City, UT · On-site

Our client has a proven track record of helping associates reach their professional and financial goals in a supportive, patient-centered environment. They balance clinical excellence with a culture ...

Express

Sales Associate

Salt Lake City, UT · On-site

$13.25 - $17.75/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Express

Sales Associate

Salt Lake City, UT · On-site

$13.25 - $17.75/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express & Bonobos

Sales Associate

Salt Lake City, UT · On-site

$13.50 - $18.50/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Compass Group

HELPER COOK

Salt Lake City, UT · On-site

$16/hr

* We are hiring immediately for a part time HELPER COOK position. * Location : 5201 W Amelia Earhart ... Associates at Eurest are offered many fantastic benefits. Full-time and part-time positions offer ...

Carmax

Supply Associate

West Jordan, UT · On-site

$19.43 - $27.09/hr

Position Overview As a Flow Inventory Associate, you'll play a critical role in maintaining CarMax ... Join a team that values integrity, innovation, and teamwork, and help us deliver the transparency ...

Carmax

Supply Associate

Sandy, UT · On-site

$19.43 - $27.09/hr

Position Overview As a Flow Inventory Associate, you'll play a critical role in maintaining CarMax ... Join a team that values integrity, innovation, and teamwork, and help us deliver the transparency ...

Carmax

Supply Associate

Salt Lake City, UT · On-site

$19.43 - $27.09/hr

Position Overview As a Flow Inventory Associate, you'll play a critical role in maintaining CarMax ... Join a team that values integrity, innovation, and teamwork, and help us deliver the transparency ...

Carmax

Supply Associate

Riverton, UT · On-site

$19.43 - $27.09/hr

Position Overview As a Flow Inventory Associate, you'll play a critical role in maintaining CarMax ... Join a team that values integrity, innovation, and teamwork, and help us deliver the transparency ...

Carmax

Supply Associate

South Jordan, UT · On-site

$19.43 - $27.09/hr

Position Overview As a Flow Inventory Associate, you'll play a critical role in maintaining CarMax ... Join a team that values integrity, innovation, and teamwork, and help us deliver the transparency ...

Carmax

Supply Associate

Salt Lake City, UT · On-site

$19.43 - $27.09/hr

Position Overview As a Flow Inventory Associate, you'll play a critical role in maintaining CarMax ... Join a team that values integrity, innovation, and teamwork, and help us deliver the transparency ...

Carmax

Supply Associate

Riverton, UT · On-site

$19.43 - $27.09/hr

Position Overview As a Flow Inventory Associate, you'll play a critical role in maintaining CarMax ... Join a team that values integrity, innovation, and teamwork, and help us deliver the transparency ...

Carmax

Supply Associate

West Valley City, UT · On-site

$19.43 - $27.09/hr

Position Overview As a Flow Inventory Associate, you'll play a critical role in maintaining CarMax ... Join a team that values integrity, innovation, and teamwork, and help us deliver the transparency ...

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All JobsHelpdesk Associate JobsHelpdesk Associate Jobs in Utah

Helpdesk Associate information

See Utah salary details

$13

$19

$30

How much do helpdesk associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for helpdesk associate in Utah is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Associate vs Customer Support Specialist?

AspectHelpdesk AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like CompTIA A+High school diploma; certifications like Customer Service Certification can be a plus
Work EnvironmentIT support centers, corporate offices, remoteCall centers, retail, online support platforms
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsRetail, e-commerce, service industries
Common Search & Comparison IntentHelpdesk Associate vs Customer Support Specialist

Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.

What are the most commonly searched types of Helpdesk jobs in Utah? The most popular types of Helpdesk jobs in Utah are:
Helpdesk Associate jobs near you
Helpdesk Technician

Helpdesk Technician

BambooHR

Draper, UT

$18.75 - $25.25/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 11 days ago

BambooHR rating

9.5

Company rating: 9.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

6th of 209 rated software companies

Job description

Please Note: This is an in-office position which will require working at our Draper, UT headquarters. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

AI at BambooHR

At BambooHR, we're all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We're leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

About Us

Our mission is simple: we want to set people free to do meaningful work. People love our software—and it turns out that people love working here too. We've been recognized as a "Best Company to Work For," and we're proud of our team for receiving awards for workplace effectiveness and flexibility.

Essential Job Duties

BambooHR's IT Help Desk Technicians are responsible for caring for all aspects of our office IT needs. As our ideal Help Desk Technician, you will be able to help our employees do their best work with the greatest attitude and care by troubleshooting technical issues that arise.
You will:

  • Help end users resolve technical workstation issues (both Windows and macOS).
  • Provision new IT equipment (laptops, monitors, and specialized A/V hardware).
  • Provide A/V support for company meetings, including executive-led and large meetings, and maintain conference rooms and Zoom Rooms to ensure they are fully functional and meeting-ready.
  • Troubleshoot network issues (VLANs, Routing, Switching) as they relate to workstations and A/V endpoints.
  • Automate job responsibilities—leveraging AI tools where applicable—for continued efficiency.
  • Contribute to the ongoing documentation and runbooks of our systems and processes.
  • Provide occasional off-hours or offsite support for special events with advance notice.

What You Need to Get the Job Done

  • 1+ years experience in a Help Desk, Tech Support, or A/V Support role.
  • Outstanding problem-solving skills and meticulous attention to detail.
  • An ability to learn and communicate technical information clearly to all levels of the organization.
  • Experience with computer hardware repair and maintenance.
  • Ability to lift 40+ lbs and work primarily onsite in our Draper office.

What Will Make Us REALLY Love You

  • Associate's Degree in related fields.
  • Proven experience providing "white-glove" support to leadership in high-pressure environments.
  • Experience with specialized A/V hardware (Neat, Crestron, or similar).
  • Experience utilizing ChatGPT, Gemini, Moveworks, and/or other AI tools to improve IT workflows.
  • Experience with Okta, Jamf Pro, or Microsoft InTune.
  • You have basic network experience (VLANs, Routing, Switching).
  • You are self-motivated, an ambitious learner, and a proactive communicator.

What You'll Love About Us

  • A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
  • Comprehensive health, life, and disability insurance
  • Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
  • 401k plans with up to 6% company match
  • $2000 Paid-Paid Vacation bonus
  • EAP through Headspace
  • Check out all our benefits that benefit you

About Us

At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective.

We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.

What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.

BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know.

BambooHR is An Equal Opportunity Employer--M/F/D/V
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.

For information on California Privacy Policy, click here.

Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details.

See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

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