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Remote Helpdesk Jobs in Utah (NOW HIRING)

HB Travels

Booking Coordinator (Remote)

Provo, UT · Remote

$35K - $70K/yr

Job Type: Full-Time | Remote | Flexible Schedule About the Role We are expanding our remote team ... As a Booking Coordinator, you'll help clients organize travel arrangements, coordinate reservations ...

HB Travels

Booking Coordinator (Remote)

Provo, UT · Remote

$16.50 - $21/hr

Job Type: Full-Time | Remote | Flexible Schedule About the Role We are expanding our remote team ... As a Booking Coordinator, you#39;ll help clients organize travel arrangements, coordinate ...

HB Travels

Remote Travel Planning Specialist

Ogden, UT · Remote

$35K - $70K/yr

Job Type: Full-Time | Remote | Flexible Schedule About the Role We're looking for a motivated and ... In this role, you'll help clients plan memorable travel experiences by coordinating reservations ...

ForgeFit

Remote Inside Sales Representative

Provo, UT · On-site +1

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... We're not just another distributor, we're a trusted partner in helping fitness facilities grow ...

Bendixen Life Group

Remote Insurance Agent

Salt Lake City, UT · On-site +1

$99K - $128K/yr

Build a Flexible Career Helping Families Protect Their Future Bendixen Life Group is a growing ... This is a remote, commission-based opportunity with access to warm leads, flexible scheduling, and ...

The Hiring Platform

Remote Services Coordinator

Ogden, UT · Remote

$19.25 - $24.50/hr

Customer service or coordination experience is helpful Benefits * Fully remote environment * Comprehensive onboarding * Training and continuing education * Access to online tools and resources

New

Anderson Johnson Agency

Remote Insurance Agent

Provo, UT · Remote

$60K - $120K/yr

... to help licensed agents grow with confidence. We are selectively adding licensed life insurance ... This is a remote, commission-based opportunity for licensed agents who want access to qualified ...

Promoted2

Remote Insurance Agent

Salt Lake City, UT · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... About the Company We're a national financial services organization helping families achieve ...

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All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Utah

Remote Helpdesk information

See Utah salary details

$11

$21

$30

How much do remote helpdesk jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote helpdesk in Utah is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.65 per hour, depending on experience, location, and employer.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

More about Remote Helpdesk jobs

What are the most commonly searched types of Helpdesk jobs in Utah?

The most popular types of Helpdesk jobs in Utah are:

What are popular job titles related to Remote Helpdesk jobs in Utah?

For Remote Helpdesk jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote Helpdesk jobs in Utah look for?

The top searched job categories for Remote Helpdesk jobs in Utah are:

What cities in Utah are hiring for Remote Helpdesk jobs?

Cities in Utah with the most Remote Helpdesk job openings:

Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Utah as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $43,838 per year, or $21.1 per hour.

Booking Coordinator (Remote)

HB Travels

Provo, UT • Remote

$35K - $70K/yr

Full-time

Re-posted 26 days ago

Job description

Job Type: Full-Time | Remote | Flexible Schedule

About the Role

We are expanding our remote team and are looking for a detail-oriented Booking Coordinator to assist clients with reservations, travel planning, and customer support.

As a Booking Coordinator, you'll help clients organize travel arrangements, coordinate reservations, and provide outstanding service throughout the booking process. If you're organized, enjoy helping others, and thrive in a customer-focused environment, this is an excellent opportunity to build a rewarding career in the travel services industry.

No prior travel industry experience is required. We provide comprehensive training and ongoing support.

What You'll Do

  • Coordinate reservations for hotels, resorts, cruises, vacation packages, tours, and other travel services
  • Assist clients with booking requests, confirmations, itinerary updates, and travel documentation
  • Respond to customer inquiries by phone, email, and online communication platforms
  • Research destinations, accommodations, and travel options that meet client preferences
  • Maintain accurate customer profiles and reservation records
  • Communicate booking details and travel information clearly and professionally
  • Provide exceptional customer support before, during, and after travel
  • Build lasting client relationships through outstanding service

Qualifications

We're looking for individuals who have:

  • Strong communication and customer service skills
  • Excellent organizational and multitasking abilities
  • Attention to detail and problem-solving skills
  • Ability to work independently in a remote environment
  • Basic computer proficiency and confidence using online systems
  • A positive attitude and willingness to learn

Previous experience in customer service, hospitality, scheduling, administrative support, retail, reservations, or travel is beneficial but not required.

What We Offer

  • 100% Remote Position
  • Flexible Scheduling Options
  • Comprehensive Training Program
  • Ongoing Mentorship and Professional Development
  • Supportive and Collaborative Team Environment
  • Opportunities for Career Growth
  • Performance-Based Compensation
  • Access to Travel Industry Resources and Benefits

Why Join Our Team?

We believe every great vacation begins with careful planning and exceptional customer service. As part of our team, you'll help clients create unforgettable travel experiences while building valuable skills in a supportive, remote work environment.

Whether you're starting a new career or looking for a flexible opportunity with room to grow, we're committed to providing the training, resources, and support you need to succeed.

Work Location

Remote — applicants must reside in approved hiring regions.

Apply Today

If you're ready to build a rewarding remote career while helping clients plan incredible travel experiences, we'd love to hear from you.

Submit your application today to begin the next step in our hiring process.