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Remote Helpdesk Jobs in Utah (NOW HIRING)

The Safavi Agency

Remote Insurance Broker

Salt Lake City, UT · Remote

$73K - $96K/yr

This is a remote, commission-based opportunity for someone who is comfortable talking with people ... We provide training, mentorship, and support to help you get started and grow. What You'll Do

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All JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Utah

Remote Helpdesk information

See Utah salary details

$11

$21

$30

How much do remote helpdesk jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote helpdesk in Utah is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.65 per hour, depending on experience, location, and employer.

What Are Remote Help Desk Jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by Remote Helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

How can I make 2000 a week working from home?

A remote helpdesk role typically pays between $15 and $25 per hour, so earning $2000 weekly would require working approximately 80 hours at the higher end of this range. To increase earnings, professionals can develop technical skills, obtain relevant certifications, and seek higher-paying positions or freelance opportunities that offer flexible hours and additional income streams.

Is AI replacing IT's help desk?

AI is automating certain help desk tasks such as troubleshooting common issues and providing basic support, but it does not fully replace the role of a remote helpdesk technician. Helpdesk professionals are still needed for complex problems, customer interaction, and system management that require human judgment and technical expertise.

What are the key skills and qualifications needed to thrive as a Remote Helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What job makes $10,000 a month without a degree?

A remote helpdesk technician can potentially earn around $10,000 per month with experience, strong technical skills, and certifications such as CompTIA or Microsoft. High earnings often depend on the complexity of support, client base, and the ability to handle multiple accounts efficiently.

What is a Remote Helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

Is IT possible to get a remote help desk job?

Yes, remote help desk jobs are widely available and often require skills in troubleshooting, customer service, and familiarity with remote support tools like remote desktop software. Many companies offer these positions with flexible schedules, and relevant certifications such as CompTIA A+ can improve job prospects.
More about Remote Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in Utah? The most popular types of Helpdesk jobs in Utah are:
What are popular job titles related to Remote Helpdesk jobs in Utah? For Remote Helpdesk jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in Utah look for? The top searched job categories for Remote Helpdesk jobs in Utah are:
What cities in Utah are hiring for Remote Helpdesk jobs? Cities in Utah with the most Remote Helpdesk job openings:
Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Utah as of June 2026, with employment types broken down into 3% Locum Tenens, 37% Full Time, 13% Part Time, and 47% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,838 per year, or $21.1 per hour.

Remote Life Insurance Agent

GIA Legacy Planning

South Jordan, UT • On-site, Remote

Full-time

Posted 24 days ago

Job description

Remote Life Insurance Agent -Work from Home
Company: GIA Legacy Planning
Location: Remote Position
Job Type: Uncapped Commission| Full-Time | Part-Time
Are You Ready to Take Control of Your Career?
We are looking for motivated and driven individuals to join our team as Remote Life Insurance Agents. This is an incredible opportunity to build a flexible career with unlimited income potential, helping individuals and families find the right insurance solutions to protect their future.
What We Offer:
• Work Remotely - By utilizing a laptop and an internet connection.
• High Commission & Residual Income - Compensation with renewal commissions.
• Warm Leads System - Access to in-house CRM to maximize your success.
• Training & Mentorship - Learn from top industry professionals.
• Automated Tools - Use cutting-edge technology to streamline your business.
• Flexible Schedule - Work full-time or part-time on your terms.
Your Responsibilities:
☑ Help clients find the best insurance policies to meet their needs. ☑ Provide virtual consultations via phone or video conferencing. ☑ Utilize our CRM and automation tools to manage leads efficiently. ☑ Stay up to date on industry trends and carrier products. ☑ Build long-term client relationships and provide excellent customer service.
What We're Looking For:
✔ A self-motivated and coachable individual.
✔ Previous experience in customer service is encouraged to apply
✔ Ability to obtain an insurance license (if not already licensed).
✔ Strong communication and problem-solving skills.
✔ Tech-savvy and comfortable with online platforms.
Why Join Us?
At GIA Legacy Planning, we provide comprehensive training, innovative tools, and ongoing support to help you succeed. Whether you're a seasoned professional or new to the industry, we'll help you build a thriving career in insurance on your terms.
Ready to take charge of your future? Apply today!
Locations South Jordan, UT Remote status Fully Remote

Apply