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Remote Helpdesk Jobs in Tooele, UT (NOW HIRING)

Bendixen Life Group

Remote Insurance Agent

Salt Lake City, UT · On-site +1

$99K - $128K/yr

Build a Flexible Career Helping Families Protect Their Future Bendixen Life Group is a growing ... This is a remote, commission-based opportunity with access to warm leads, flexible scheduling, and ...

Promoted2

Remote Insurance Agent

Salt Lake City, UT · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... About the Company We're a national financial services organization helping families achieve ...

HMG Careers

Remote Benefits Advisor

West Jordan, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

North Salt Lake, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Copperton, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Manager

Salt Lake City, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Ophir, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Draper, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Manager Remote

West Valley City, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Erda, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Murray, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Manager

Kearns, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Taylorsville, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

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Remote Helpdesk information

See Tooele, UT salary details

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How much do remote helpdesk jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote helpdesk in Tooele, UT is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.38 per hour, depending on experience, location, and employer.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

More about Remote Helpdesk jobs

What cities near Tooele, UT are hiring for Remote Helpdesk jobs?

Cities near Tooele, UT with the most Remote Helpdesk job openings:

Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Tooele, UT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $45,209 per year, or $21.7 per hour.

REMOTE Entry Level

American Income Life Insurance Company

Salt Lake City, UT • On-site, Remote

$90K - $120K/yr

Full-time

Re-posted just now

Job description

AO Globe Life is hiring motivated professionals to join our mission-driven, fully remote team. Whether you're a recent graduate in business, marketing, communications-or seeking a people-focused career with long-term growth potential-this opportunity provides the structure, mentorship, and flexibility to build a meaningful professional path.
With paid training, structured development, and inbound client interest, you'll be positioned for success from day one in a supportive, performance-driven environment.
Key Responsibilities
  • Conduct virtual consultations with clients via Zoom
  • Guide individuals and families through personalized supplemental benefit options
  • Support clients throughout the enrollment process with clarity and professionalism
  • Maintain accurate and organized digital records
  • Deliver responsive follow-up and high-quality client service
  • Participate in weekly training and mentorship sessions
  • Build strong, long-term client relationships
Qualifications
  • Strong communication and interpersonal skills
  • Organized, self-motivated, and comfortable working independently
  • Confident in virtual meetings and familiar with digital tools
  • Passion for service-driven work and helping others
  • Customer service or client-facing experience preferred, not required
  • Authorized to work in the United States
  • Reliable internet connection and Windows-based laptop or PC with webcam
What We Offer
  • Fully remote position available to U.S.-based candidates
  • Flexible scheduling
  • Inbound client interest - no cold outreach
  • Weekly pay via direct deposit
  • Renewal-based income growth opportunities
  • Paid training and full licensing support
  • Monthly and quarterly performance bonuses
  • 3% equity opportunity for qualifying team members
  • Clear advancement pathways into leadership roles
  • Collaborative, mission-focused team culture
About AO Globe Life
For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families nationwide, serving union members, credit union members, and veterans. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers.
If you're ready to take the next step in a purpose-driven remote career, apply today and discover where opportunity meets impact.

Apply