1

Online Desktop Support Jobs in Milwaukee, WI (NOW HIRING)

Desktop Support Technician

Brookfield, WI · On-site

$19 - $24.25/hr

Desktop Support Technician We are looking for a Desktop Support Technician in Brookfield, WI for a 3 month contract-to-hire opportunity providing desktop support service. Qualifications * 3+ years of ...

Job#: 3033350 Desktop Support Technician (Contract) Location: Fully onsite at one of the following locations: Oconomowoc, Waukesha, Mukwonago Wisconsin Duration: 6-month contract (potential for ...

Desktop Support Tech Location: 9900 W Innovation Dr, Wauwatosa WI Rate: $21/HR Top skills: Desktop Support and Customer Service. Hours: M-F 8 AM to 5 PM CST. No on-call. Experience: Min. 1 year of ...

Desktop support at corporate location. Top two required skills that candidates must have: Customer services and administration (paperwork, case notes, etc). Looking for 3-5 years desktop support ...

Desktop Support Technician Location: 400 S Prairie Ave, Waukesha Pay Rate: $21-23/HR Background, Drug, and Citizenship screening requirements: Per Federal Law, Marijuana is part of the drug screening ...

Desktop Support-I

Milwaukee, WI · On-site

$20 - $25.25/hr

The Desktop Support Point of Sale Technician serves as the first point of contact for IT related support, providing tier 1 and 2 client support for all technical issues relating to hardware, software ...

Desktop Support I

Milwaukee, WI · On-site

$20 - $25.25/hr

Desktop Support 1 Location: Milwaukee, WI -Candidate MUST be a WI resident. No Relocation Allowed. Role is 100% On-Site. Duration:12/31/26 with possibility of extension. Top Skills & Years of ...

Desktop Support

Milwaukee, WI · On-site

$20 - $25.25/hr

Provide daily support for PC hardware and software, including windows 10, Office 365 and other departmental and enterprise applications. * Participate in installing, configuring, and maintaining ...

Desktop Support / Milwaukee, WI

Milwaukee, WI · On-site

$20 - $25.25/hr

A+ Hardware, Microsoft (preferred), ITIL (Preferred) , CCNA (preferred) Hardware Support : PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones ...

We are seeking an IT Support Technician to provide onsite Level 1/Level 2 technical support in a business environment. * The role involves troubleshooting hardware/software issues, supporting end ...

Help Desk / Desktop Support Technician

Pewaukee, WI · On-site

$19.50 - $26.50/hr

Help Desk / Desktop Support Technician (Tier 1 / Tier 2) Location: 1240 Deming Way, Madison, WI - 53717 (hybrid, majority on-site preferred) Duration: 12 Months (possible extension up to 3 years ...

next page

Showing results 1-20

Online Desktop Support information

See Milwaukee, WI salary details

$13

$22

$32

How much do online desktop support jobs pay per hour?

As of May 27, 2026, the average hourly pay for online desktop support in Milwaukee, WI is $22.63, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $24.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Desktop Support professional, and why are they important?

To thrive as an Online Desktop Support professional, you need strong troubleshooting skills, knowledge of operating systems, and a background in IT, often supported by a relevant degree or certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities are crucial soft skills for effectively assisting users. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in a remote environment.

What are some typical challenges faced by Online Desktop Support professionals, and how can they be managed effectively?

Online Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues remotely, managing high volumes of support requests, and communicating clearly with users who have varying levels of technical knowledge. Effective time management, strong problem-solving skills, and the ability to explain technical concepts in simple terms are crucial for success in this role. Additionally, regularly updating technical knowledge and using remote support tools efficiently can help in resolving issues promptly and maintaining user satisfaction.

What is an Online Desktop Support specialist?

An Online Desktop Support specialist is an IT professional who provides remote assistance to users experiencing issues with their computers, software, or network connections. They troubleshoot problems, install and configure software, and guide users through solutions via chat, phone, or remote desktop tools. This role is essential for organizations that want to minimize downtime and ensure their employees can work efficiently. Online Desktop Support specialists often work for IT service providers or within dedicated support teams in larger companies.

What is the difference between Online Desktop Support vs Help Desk Technician?

AspectOnline Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote, client-site support via online toolsHelp desk, call centers, on-site support
Industry UsageIT service providers, tech companiesCorporate IT departments, MSPs
Common TasksRemote troubleshooting, software installationTicket management, user support, issue resolution

Online Desktop Support and Help Desk Technician roles share similar certifications and work environments, focusing on troubleshooting and user support. However, Online Desktop Support emphasizes remote, online assistance, while Help Desk Technicians often work in call centers or on-site. Both roles are vital in IT support, with overlapping skills but different operational settings.

What are the most commonly searched types of Desktop Support jobs in Milwaukee, WI? The most popular types of Desktop Support jobs in Milwaukee, WI are:
What are popular job titles related to Online Desktop Support jobs in Milwaukee, WI? For Online Desktop Support jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Online Desktop Support jobs in Milwaukee, WI look for? The top searched job categories for Online Desktop Support jobs in Milwaukee, WI are:
What cities near Milwaukee, WI are hiring for Online Desktop Support jobs? Cities near Milwaukee, WI with the most Online Desktop Support job openings:
Desktop Support Technician

Desktop Support Technician

AA2IT

Brookfield, WI • On-site

$19 - $24.25/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Desktop Support Technician

We are looking for a Desktop Support Technician in Brookfield, WI for a 3 month contract-to-hire opportunity providing desktop support service.

Qualifications
  • 3+ years of Desktop Support experience
  • HS Diploma or GED, AA or BS degree preferred
  • CompTIA A+ Certification preferred
  • Great customer service skills
Responsibilities
  • Providing desktop support to users
  • Deliver exceptional, white glove customer service
  • Interacting and servicing clients with any technical problem they are experiencing.
  • Be helpful, relatable, and pleasant while diagnosing and fixing their problems
  • Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems
  • Be helpful and understanding
  • Customize the customer experience for every individual
  • Prepare reports for analysis of product failure trends and service issues
  • Service customers with whatever technical issues they may have in the most pleasant way possible