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Desktop Support Engineer Jobs in Milwaukee, WI (NOW HIRING)

Komatsu

Sr. Desktop Support Technician

Milwaukee, WI · On-site

$65K/yr

Apply now Sr. Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941 Requisition ID: 36076 Onsite or Remote: Onsite Position Join Komatsu ...

Komatsu

Sr. Desktop Support Technician

Milwaukee, WI · On-site

$65K/yr

Sr. Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941 Requisition ID: 36076 Onsite or Remote: Onsite Position Join Komatsu and Be Part ...

Komatsu

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941 Requisition ID: 36075 Onsite or Remote: Onsite Position Join Komatsu and Be Part ...

Komatsu

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

Apply now IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941 Requisition ID: 36075 Onsite or Remote: Onsite Position Join Komatsu and ...

WEC Energy Group

Desktop Engineer

Milwaukee, WI · On-site

$135K/yr

Customers are the heart of our business, and we work every day to help grow and support communities ... Job Summary This Desktop Engineer works as a member of the IT Corporate Device Support Team to ...

Generac

Product Support Engineer

Sussex, WI · On-site

The Product Support Engineer is responsible for activities within the Product Support Engineering function, including support of existing product designs through root cause analysis, problem ...

Pellera

ILCS - Support Engineer II

Oconomowoc, WI · On-site

Support Engineer II Position Location: On Site / Oconomowoc, WI Job Summary: This position provides high quality solutions to customers to ensure their investment in technology is consistent with ...

FIS

Support Engineer - Enterprise Platforms

Milwaukee, WI · Hybrid

$144K - $246K/yr

The Support Engineer diagnoses, troubleshoots, and resolves complex production and customer issues across modern banking platform environments. The role is hands-on and customer-facing, requiring ...

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All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in Milwaukee, WI

Desktop Support Engineer information

See Milwaukee, WI salary details

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How much do desktop support engineer jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for desktop support engineer in Milwaukee, WI is $26.60, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $30.34 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They install, configure, and maintain computer systems, often using remote tools and diagnostic software, and may hold certifications like CompTIA A+ to ensure technical proficiency.

What Does a Desktop Support Engineer Do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What is the highest salary of a desktop support engineer?

The highest salary for a desktop support engineer can exceed $70,000 to $80,000 annually, especially for those with advanced certifications, extensive experience, or working in high-cost-of-living areas. Senior roles or those with specialized skills in networking, security, or enterprise environments may earn higher compensation.

What are some common challenges faced by Desktop Support Engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

Is desktop support a good entry-level job?

Desktop Support Engineer roles are often suitable as entry-level positions because they require basic technical skills, knowledge of operating systems, and troubleshooting abilities. These jobs provide hands-on experience with hardware, software, and customer service, making them a common starting point in IT careers.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

What are Desktop Support Engineers?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What engineer makes $500,000 a year?

While most desktop support engineers earn significantly less, some senior or specialized IT professionals with extensive experience, certifications, and advanced skills in enterprise environments can reach or exceed a $500,000 annual salary, often through bonuses, stock options, or consulting roles. Such high earnings are rare and typically involve leadership positions or highly specialized technical expertise.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
More about Desktop Support Engineer jobs
What are popular job titles related to Desktop Support Engineer jobs in Milwaukee, WI? For Desktop Support Engineer jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Desktop Support Engineer jobs in Milwaukee, WI look for? The top searched job categories for Desktop Support Engineer jobs in Milwaukee, WI are:
Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Milwaukee, WI as of July 2026, with employment types broken down into 10% Locum Tenens, 66% Full Time, 11% Part Time, 1% Temporary, and 12% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $55,322 per year, or $26.6 per hour.
Desktop Support Engineer

Desktop Support Engineer

MARS Solutions Group

Milwaukee, WI • On-site

Contractor

Posted 23 days ago

Job description

MARS Solutions Group is looking for an experienced Help Desktop Support I located in Milwaukee, WI. Our client is a government agency looking for high-quality talent to make a difference. They are known to respect a traditional work week and often extend contracts for added job security and stability.

Interview Process: Microsoft Teams

Note: Candidate MUST be a WI resident. No Relocation Allowed. Role is 100% On-Site.

Additional details: Onsite, possibly wet and dirty working conditions.  Typical work week would be Monday - Friday - 8 hour shifts onsite at the Zoo.

Top Skills & Years of Experience:

  • 1-3 years customer service experience.
  • 2-year degree in an IT related field or current progress towards a degree in combination with experience.
  • Familiarity with Microsoft Active Directory
  • Familiarity with Microsoft SCCM imaging software

Nice to Have Skills:

  • Provide daily support for PC hardware and software, including Windows 11, Office 365 and other departmental and enterprise applications.
  • Participate in installing, configuring, and maintaining computer operating systems and images.
  • Install and troubleshoot peripherals for users.
  • Aid in troubleshooting smartphones and other related ad hoc devices.
  • Point of Sale Experience

Project Details: The technician identifies, prioritizes, and resolves technical issues in accordance with ITIL best practices. The role emphasizes clear communication with users of varying technical skill levels, effective ticket and work queue management, and proactive identification of recurring issues to support continuous improvement. Working conditions may include dark, dirty, or unsanitary locations, including insects and near animals. Environments include working inside and outside in all weather conditions.

About MARS Solutions Group:
MARS Solutions Group provides a range of opportunities for meaningful work by understanding that employment fit is a combination of people, process, and technology. We leverage our experienced and compassionate team to bring humanity to matching you with the right advanced technology role, and stay connected with you to help you attain your professional goals.