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Desktop Support Engineer Jobs in Milwaukee, WI (NOW HIRING)

The Panaro Group LLC

Desktop Engineer

Milwaukee, WI · On-site

The Desktop Engineer is responsible for developing and implementing client based products for our ... This role is responsible for the implementation and tier III support for Direct Supply's PC desktop ...

GE Healthcare

Senior Premium Support Engineer

Waukesha, WI · On-site

$94.40K - $141.60K/yr

Summary The GE HealthCare Premium Support team is looking for a Senior Premium Support Engineer who ... desktop support * 2+ years of experience with AV production using Teams Live and/or similar

GE HealthCare

Senior Premium Support Engineer

Waukesha, WI · On-site

$94.40K - $141.60K/yr

Summary The GE HealthCare Premium Support team is looking for a Senior Premium Support Engineer who ... desktop support * 2+ years of experience with AV production using Teams Live and/or similar

Gehc

Senior Premium Support Engineer

Waukesha, WI

$94.40K - $141.60K/yr

Summary The GE HealthCare Premium Support team is looking for a Senior Premium Support Engineer who ... desktop support * 2+ years of experience with AV production using Teams Live and/or similar

NTT DATA

Desktop Associate

River Hills, WI · On-site

$21.50 - $25/hr

Performs basic troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks/ printers. * May respond to calls after normal business hours per leader ...

NTT DATA Americas, Inc

Desktop Associate

River Hills, WI

$21.50 - $25/hr

... on desktops / notebooks/ printers. • May respond to calls after normal business hours per leader instructions. • Performs troubleshooting, parts replacement, system upgrades, basic deployment ...

NTT Data Americas, Inc.

Desktop Associate

Milwaukee, WI · On-site

$24/hr

... on desktops / notebooks/ printers. • May respond to calls after normal business hours per leader instructions. • Performs troubleshooting, parts replacement, system upgrades, basic deployment ...

AA2IT

Desktop Support Tech I - Waukesha

Waukesha, WI · On-site

$20.25 - $25.75/hr

Conversion rate $25 Location: 3000 N Grandview Blvd| Waukesha, WI 53188 Deskside Support Role. Knowledge and Skill Requirements: 3-5 years of related experience and training. A+ certification ...

AA2IT

Desktop Support Tech II - Milwaukee

Milwaukee, WI · On-site

$20 - $25.25/hr

Job Title • Top 2 or 3 required skills that candidates must have: Customer service, willingness to learn and listen • What will the work schedule be for this position? Monday - Friday 8 AM to 5 ...

Service Global

Desktop Engineer L1

Milwaukee, WI · On-site

Experience in providing VIP support and soft skills to handle users. * Install, configure & troubleshoot desktop & laptop hardware, mobile devices, and associated peripherals and related software.

Service Global, Inc

Desktop Engineer L1

Milwaukee, WI · On-site

Experience in providing VIP support and soft skills to handle users. * Install, configure & troubleshoot desktop & laptop hardware, mobile devices, and associated peripherals and related software.

Sage IT Inc

Destop Support

Milwaukee, WI

Desktop Support Milwaukee, WI Long Term Contract As a member of the Field Service Operations team the candidate will provide high quality support with very good customer service, technical expertise ...

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How much do desktop support engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support engineer in Milwaukee, WI is $26.60, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $30.34 per hour, depending on experience, location, and employer.

What Does a Desktop Support Engineer Do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by Desktop Support Engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What are Desktop Support Engineers?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

More about Desktop Support Engineer jobs
What are the most commonly searched types of Desktop Support Engineer jobs in Milwaukee, WI? The most popular types of Desktop Support Engineer jobs in Milwaukee, WI are:
What are popular job titles related to Desktop Support Engineer jobs in Milwaukee, WI? For Desktop Support Engineer jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Desktop Support Engineer jobs in Milwaukee, WI look for? The top searched job categories for Desktop Support Engineer jobs in Milwaukee, WI are:
Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Milwaukee, WI as of May 2026, with employment types broken down into 94% Full Time, 1% Part Time, and 5% Contract. Highlights an 50% Physical, and 50% Remote job distribution, with an average salary of $55,322 per year, or $26.6 per hour.

Software Support Engineer

The Panaro Group LLC

Milwaukee, WI • On-site

Full-time

Posted 24 days ago

Job description

Job Description
Job Summary
The Associate Support Engineer (ASE) is primarily responsible for providing technical support for our enterprise clients via multiple communication channels, proactively identifying, communicating and assisting clients in resolving known software issues, working with clients to license and provide configuration services for software modules and troubleshooting installation, configuration and environmental issues identified by customers.
The ASE provides client support by tracking, troubleshooting and resolving questions, issues and concerns encountered during the day-to-day use of their solution, typically working hand-in-hand with a client's System Administrator. The ASE will perform and document initial discovery on client issues, working with other Kiriworks team members and software vendors to ensure satisfactory resolution. The ASE maintains responsibility for end resolution and client satisfaction for all issues. The goal of the ASE is to ensure that client communications are acknowledged, tracked and fully resolved in a manner consistent with the goals of Kiriworks
Associate Support Engineer
Milwaukee, Wisconsin, United States Full-time
Kiriworks - Associate Support Engineer
Overview
Learn from a team of IT professionals how to diagnose and troubleshoot enterprise software, operating systems, databases, and more. We refer to our support issues as "cases", which reflects the amount of investigation and discovery required to get to the bottom of problems that our customers bring us. Cases often come to us as a stone-cold whodunit, and we need to have a plan on where to start and what to do if the case goes cold.
No two cases are the same, because we have customers across all industries with different environment, security, configuration, and usage. This isn't a "helpdesk" role-our Customer Care Team has no script to follow, only diagnostics tools and excellent troubleshooting will get these cases closed. We work hand in hand with network administrators, DBAs, sysadmins, business owners, and more to understand their concerns and provide a technical (and sometimes political) solution. This role is perfect for someone who doesn't want to get stuck doing the same thing every day, and for a "jack of all trades" IT professional.
Qualifications/Requirements
We look for candidates that have:
  • Excellent technical troubleshooting skills. Discard what doesn't matter, keep the interesting data, and get to the bottom of a tricky problem.
  • Software Testing. After coming up with a plan, attempt to recreate problems in your own virtual machines. Change configuration or data to get different results, then apply what you've learned to find a solution.
  • Great communication skills. Our knowledge is of no use if we can't explain complicated technical problems to audiences of all competencies.
  • Organization. Have a plan, stick to it, keep a step ahead of where a case might take you.
  • Ownership.This isn't tiered support. You'll own your cases from open to close, bringing in experts in our company and others until a case is resolved.
  • Knowledge of the Microsoft Windows server and desktop ecosystem preferred-the platforms we support live on top of Microsoft technology, so we need to be able to determine if it's a software problem or something in the underlying environment,
  • Some knowledge of networking is helpful for troubleshooting.
  • Exposure to database technologies is really helpful, because they are the heart of the solutions.
  • Exposure to programming can be helpful. We're not writing applications, but we're often looking at stack traces and other diagnostics data, or debugging custom scripting

  • Education:
    The successful candidate will have a Bachelor's Degree in Management Information Systems or Information Technology. Applicable IT coursework and experience can be substituted for the above.
  • TO APPLY: email resume to tammy.singleton@kiriworks.com

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