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Desktop Manager Jobs in Racine, WI (NOW HIRING)

Desktop Support

Waukegan, IL · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Desktop Support Technician Position Summary The Desktop Support Technician is responsible for ... Mobile Device Management (MDM) * Microsoft Intune * Jamf * Ivanti (MobileIron) * AirWatch

Desktop Support

Zion, IL · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Desktop Support Technician Position Summary The Desktop Support Technician provides technical ... Maintain hardware inventory and assist with asset lifecycle management, including deployment ...

Through a mix of project management and hands-on desktop publishing, you will define, develop, and manage the client project lifecycle. In addition, you will assist your team with analyzing, and ...

Desktop Support

Zion, IL

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Desktop Support Technician Position Summary The Desktop Support Technician provides technical ... Maintain hardware inventory and assist with asset lifecycle management, including deployment ...

Desktop Support

Milwaukee, WI · On-site

$20 - $25.25/hr

... Manage the reporting of SLAs, Adherence of SLA and contract • Manage shift and shift planning including on call roster • Manage Resource productivity • Enable the team with training and ...

Sr. Desktop Support Technician

Milwaukee, WI · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Apply now Sr. Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee ... Excellent time management, problem solving, troubleshooting and multi-tasking ability. * Experience ...

Sr. Desktop Support Technician

Milwaukee, WI · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sr. Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee ... Excellent time management, problem solving, troubleshooting and multi-tasking ability. * Experience ...

Sr. Desktop Support Technician

Milwaukee, WI · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sr. Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee ... Excellent time management, problem solving, troubleshooting and multi-tasking ability. * Experience ...

Desktop support Technician

Milwaukee, WI · On-site

$20 - $25.25/hr

Desired Qualifications: • Experience with various desktop systems, operating systems, and diverse technical environments. • Excellent customer service orientation and verbal communication skills ...

Desktop Support Technician

Milwaukee, WI · On-site

$20 - $25.25/hr

... Management system. 2. Respond to inquiries in person, over the phone, or via email with a high rate ... Collaborate with Desktop team on advanced technical issues. 12. Assist with onboarding of new team ...

Desktop Support Technician

Milwaukee, WI · On-site

$20 - $25.25/hr

... Management system. 2. Respond to inquiries in person, over the phone, or via email with a high rate ... Collaborate with Desktop team on advanced technical issues. 12. Assist with onboarding of new team ...

Desktop EUC L1

Pleasant Prairie, WI · On-site

$19.75 - $25/hr

MCP, MCITP, MCSE etc Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking ... Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Apply now IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee ... Strong time management, problem solving, troubleshooting and multi-tasking ability. * Experience in ...

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin ... Strong time management, problem solving, troubleshooting and multi-tasking ability. * Experience in ...

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin ... Strong time management, problem solving, troubleshooting and multi-tasking ability. * Experience in ...

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Showing results 1-20

Desktop Manager information

See Racine, WI salary details

$19.7K

$78.4K

$118.1K

How much do desktop manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for desktop manager in Racine, WI is $78,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,200.00 and $89,500.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What are the most commonly searched types of Desktop jobs in Racine, WI?

The most popular types of Desktop jobs in Racine, WI are:

What are popular job titles related to Desktop Manager jobs in Racine, WI?

For Desktop Manager jobs in Racine, WI, the most frequently searched job titles are:

What cities near Racine, WI are hiring for Desktop Manager jobs?

Cities near Racine, WI with the most Desktop Manager job openings:

$20 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Desktop Support Technician
Position Summary
The Desktop Support Technician is responsible for providing on-site technical support to end users for hardware, software, and network-related issues. This role involves troubleshooting, diagnosing, and resolving IT problems efficiently to ensure minimal disruption to business operations. The Desktop Support Technician serves as a key point of contact between the IT department and employees, delivering high-quality customer service and technical expertise.
Key Responsibilities
  • Respond promptly to service requests and incidents via phone, email, or in person.
  • Troubleshoot and resolve issues related to client devices, desktops (physical and virtual), laptops, printers, mobile devices, and peripheral equipment.
  • Install, configure, and upgrade hardware and software according to company standards.
  • Assist users with application issues, operating systems, and network connectivity.
  • Document all support activities, resolutions, and updates within the ticketing system.
  • Collaborate with other IT teams and staff on escalated issues and project implementations.
  • Provide guidance and training to users on IT policies, procedures, and best practices.
  • Maintain inventory of IT assets and ensure compliance with security protocols and organizational standards.

Required Qualifications
  • High school diploma or equivalent required; Associate's or Bachelor's degree in Information Technology or a related field preferred.
  • 3-5 years of desktop support experience in a corporate environment.
  • Strong knowledge of:
    • Windows 10/11 operating systems
    • Active Directory
    • Microsoft Office 365
    • OneDrive
  • Experience troubleshooting hardware, software, and networking issues.
  • Experience using remote support tools such as Bomgar and Remote Desktop Protocol (RDP).
  • Experience supporting Microsoft Teams and virtual meeting technologies.
  • Experience using ServiceNow or similar IT ticketing systems.
  • Excellent customer service, communication, and interpersonal skills.
  • Strong analytical, troubleshooting, and problem-solving abilities.
  • Ability to work independently and manage multiple priorities effectively.

Preferred Qualifications
  • Experience with PC imaging and deployment technologies such as:
    • SCCM
    • MECM
    • Windows Autopilot
  • Experience with Mobile Device Management (MDM) platforms, including:
    • Microsoft Intune
    • Jamf
    • Ivanti (MobileIron)
    • AirWatch
  • Experience supporting:
    • macOS devices
    • iPhones and iOS devices
    • Virtual Desktop Infrastructure (VDI) environments
  • Relevant certifications such as:
    • CompTIA A+
    • Microsoft Certified Professional (MCP)
    • Other industry-recognized IT certifications

Technical Skills
  • Desktop Support
  • Windows 10/11
  • Active Directory
  • Microsoft Office 365
  • OneDrive
  • Hardware Installation and Troubleshooting
  • Software Deployment
  • SCCM / MECM
  • Windows Autopilot
  • macOS Support
  • Mobile Device Management (MDM)
  • Microsoft Intune
  • Jamf
  • Ivanti (MobileIron)
  • AirWatch
  • Microsoft Teams
  • VDI Support
  • Printer Support
  • Imaging and Deployment
  • ServiceNow
  • Ticketing Systems
  • Remote Desktop Support
  • Inventory Management
  • Customer Service

Work Environment & Physical Requirements
  • Ability to lift and move computers, monitors, and related equipment up to 25 pounds.
  • May require walking between office locations, kneeling, crouching, or working under desks to access equipment.
  • Standard business hours with on-site support responsibilities.

Key Success Factors
  • Strong customer-focused mindset.
  • Excellent verbal and written communication skills.
  • Adaptability and flexibility in a fast-paced environment.
  • Attention to detail and commitment to quality service.
  • Ability to troubleshoot and resolve issues efficiently while maintaining a professional demeanor.

Job Type & Location
This is a Contract position based out of Waukegan, IL.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Waukegan,IL.
Application Deadline
This position is anticipated to close on Aug 19, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.