ZipRecruiter

Log In

1

Desktop Support Jobs in Racine, WI (NOW HIRING)

Service Global, Inc

Desktop EUC L1

Pleasant Prairie, WI · On-site

$19.75 - $25/hr

Provide on-site and desk-side support services to end users. * Troubleshoot PC-related problems at ... MCP, MCITP, MCSE etc Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking ...

Service Global, Inc

Desktop EUC L1

Pleasant Prairie, WI · On-site

$19.75 - $25/hr

Provide on-site and desk-side support services to end users. * Troubleshoot PC-related problems at ... MCP, MCITP, MCSE etc Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking ...

TEKsystems

Field Service Technician

Milwaukee, WI · On-site

$20 - $22/hr

Support laptop and desktop refresh activities, including installation, configuration, and troubleshooting * Provide on-site technical support to end users in a hospital environment * Diagnose and ...

AFX Inc

NetSuite Administrator - Developer

Waukegan, IL · On-site

$100K - $120K/yr

Secondary Backup Reponsibilities · Provide limited backup support for Microsoft 365, Active Directory, Windows servers, desktops, hardware, and connectivity issues. · Assist with backup, recovery ...

next page

Showing results 1-20

All JobsDesktop Support JobsDesktop Support Jobs in Racine, WI

Desktop Support information

See Racine, WI salary details

$13

$21

$30

How much do desktop support jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for desktop support in Racine, WI is $21.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.22 per hour, depending on experience, location, and employer.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What Is a Desktop Support Job?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What job makes $10,000 a month without a degree?

High-paying jobs that can reach $10,000 a month without a degree often include roles like freelance software developers, sales managers, or specialized trades such as electricians or plumbers with experience. Success in these fields typically depends on skills, certifications, or building a strong client base rather than formal education.

What jobs pay $2000 a day?

Most jobs that pay $2000 a day typically require specialized skills, extensive experience, or high-level certifications. Examples include certain consulting roles, senior executive positions, specialized medical practitioners, or high-end freelance professionals in fields like law, finance, or technology. These roles often involve complex responsibilities and may require long hours or significant expertise.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

How do I get into desktop support?

To enter a desktop support role, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, operating systems, and troubleshooting skills. Earning certifications such as CompTIA A+ can improve job prospects, and experience with common tools like remote support software is beneficial. Entry-level positions often require strong communication skills and the ability to work in a team environment.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Racine, WI? The most popular types of Desktop Support jobs in Racine, WI are:
What are popular job titles related to Desktop Support jobs in Racine, WI? For Desktop Support jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Racine, WI look for? The top searched job categories for Desktop Support jobs in Racine, WI are:
What cities near Racine, WI are hiring for Desktop Support jobs? Cities near Racine, WI with the most Desktop Support job openings:
Desktop Support jobs near you
Senior Desktop & Network Support Analyst

Senior Desktop & Network Support Analyst

S&C Electric Company

Franklin, WI • On-site

$96K - $127K/yr

Full-time

Posted 22 hours ago

Job description

Job Description
As an S&C Electric team member, you'll work on projects that have real-world impact. You'll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We're big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively.
Join S&C to make an impact on tomorrow's energy challenges and become an employee-owner!
Hours
  • 8:00 am - 5:00 pm (Mon-Fri) Onsite
  • The team provides support 365 days a year

Compensation
At S&C, we are dedicated to providing competitive and equitable compensation for all our team members, and we are committed to transparency in our pay practices. The estimated annual base salary range for this position is $96,430-$127,772.4. Individual pay within this salary range is determined by several compensable factors, including performance, knowledge, job-related skills and experience, and relevant education or training. This role is also eligible for S&C's annual incentive plan (AIP), subject to eligibility criteria.
Join Our Team as a Senior Desktop & Network Support Analyst!
We are seeking a highly motivated and accomplished Senior Endpoint Support Analyst with proven expertise in Microsoft 365, Azure, Intune, Apple Management (JAMF), Ansible Tower, and Cisco network environments, as well as PC hardware. The selected candidate will become an integral member of a high-performing, cross-functional team with minimal supervision dedicated to supporting over 3,000 client computers, printers, and mobile devices across 19 offices in six countries. The ideal professional for this position will demonstrate approachability, accessibility, and a sincere commitment to empowering end-users to maximize their technology experience. Exhibiting both professionalism and a strong sense of urgency, the successful candidate will balance technical proficiency with empathy and patience, excelling in communication, prioritization, and people-focused service delivery.
Key Responsibilities:
  • Administer and maintain Endpoint environments with 3000+ devices, ensuring optimal performance and reliability.
  • Proven expertise in managing OS, iOS, Linux imaging, patching, and automated software deployment processes to streamline device lifecycle operations.
  • Develop and maintain automation scripts using PowerShell, Linux, or similar tools to improve operational efficiency.
  • Experience implementing and supporting endpoint security technologies (BitLocker/FileVault, EDR/AV, MFA, vulnerability management).
  • Provide expert support for hybrid and cloud environments, including Microsoft 365, Intune, and Azure.
  • Lead complex technical projects and initiatives, driving continuous improvement and innovation in Endpoint management best practices.
  • Respond to high-priority incidents, perform root cause analysis, and implement corrective actions to prevent recurrence.
  • Collaborate with internal stakeholders to align Endpoint Support strategies with organizational goals and compliance requirements

What you'll Need To Succeed:
  • Bachelor's Degree in Computer Science, Information Technology, MIS, or equivalent work experience
  • 5+ years of relevant experience
  • Expertise in PowerShell and scripting practices.
  • Proficient in knowledge of Microsoft Azure and Intune.
  • Proficient in Microsoft Intune MDM\MDA.
  • Proficient in VMware vSphere technologies and best practices.
  • Demonstrated ability to communicate effectively and professionally.
  • Expertise in configuring and supporting Windows/Linux/MacOS/JAMF and Microsoft 365 products.
  • Strong customer service orientation with a keen attention to detail.
  • Proven problem-solving and analytical skills.
  • Ability to work independently with minimal supervision in a fast-paced environment.
  • Highly self-motivated and skilled at empowering a highly collaborative team.
  • Demonstrated leadership and teamwork skills.

Preferred:
  • Certification in current Microsoft client technologies is highly desirable.

S&C Electric is committed to equal-opportunity employment. All employees and applicants will be considered without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us at TAsupport@sandc.com.
No fixed deadline
#LI-KD1
#SC25
S&C Electric logo

About S&C Electric

Sourced by ZipRecruiter

S&C Electric is a prominent company within the power industry, located in Chicago, Illinois, in the United States. Founded in 1911, the company is dedicated to improving the efficiency and reliability of electric power systems worldwide. They maintain a strong footprint in the industry through their innovative products and services relating to switching, protection, and control of electric power systems. Core values of S&C Electric include ethical behavior, teamwork, commitment, innovation, and a focus on customers. The company's mission is to continuously develop new solutions for electricity delivery, focusing on innovative strategies to meet the changing needs of the power industry. Among its many notable achievements, S&C Electric has played a significant role in the evolution of modern grid systems, and it's recognized for its contribution to numerous projects aiming for more reliable and eco-efficient power networks.

Industry

Electric power transmission, control, and distribution

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1911

Social media

FacebookTwitter

View All S&C Electric Jobs

Apply