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Desktop Support Jobs in Racine, WI (NOW HIRING)

ULINE

End User Computing Administrator

Milwaukee, WI · On-site

  • Medical

  • Retirement

  • PTO

Bachelor's degree in Computer Science, Information Technology or related field. * 3+ years of hands-on experience in desktop support, systems administration or end-user computing environments.

ULINE

End User Computing Administrator

Kenosha, WI

  • Medical

  • Retirement

  • PTO

Bachelor's degree in Computer Science, Information Technology or related field. * 3+ years of hands-on experience in desktop support, systems administration or end-user computing environments.

Adecco

IT Administrator

Waukegan, IL

$38.46/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsibilities: · Provide first-line technical support through a ticketing system by troubleshooting hardware, software, Windows OS, Office 365, Active Directory, laptops, desktops, and ...

Pomeroy

Deskside Support Technician

Mount Pleasant, WI

$19.50 - $25/hr

Documenting any troubleshooting and corrective actions taken to resolve Windows desktop/laptop issues using the ServiceNow system. * Provide support for audio/visual equipment (Google Meet and Chrome ...

FOX News Network, LLC

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network, applications, and related technology used to operate the television station. Support ...

Fox

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network, applications, and related technology used to operate the television station. Support ...

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All JobsDesktop Support JobsDesktop Support Jobs in Racine, WI

Desktop Support information

See Racine, WI salary details

$13

$21

$30

How much do desktop support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for desktop support in Racine, WI is $21.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.22 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Racine, WI?

The most popular types of Desktop Support jobs in Racine, WI are:

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For Desktop Support jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Racine, WI look for?

The top searched job categories for Desktop Support jobs in Racine, WI are:

What cities near Racine, WI are hiring for Desktop Support jobs?

Cities near Racine, WI with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 5% Contract, and 2% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $44,789 per year, or $21.5 per hour.

End User Computing Administrator

Uline

Pleasant Prairie, WI

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

Uline rating

8.2

Company rating: 8.2 out of 10

Uline

Based on 113 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Retail wholesalers average

Based on 12,987 frontline employees who took The Breakroom Quiz

The best things about working at Uline

  • 100%

    100% say they get paid time off

    say they get paid time off

  • 98%

    98% say their health insurance is affordable

    say their health insurance is affordable

  • 81%

    81% say they get enough training

    say they get enough training

Featured by Uline, based on 113 Breakroom Quiz responses from their frontline employees

Job description

End User Computing Administrator

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

Are you detail-oriented and passionate about delivering a seamless technology experience? Join Uline as an End User Computing Administrator where you’ll work hands-on to help manage, support and improve the softwares and systems that power operations across our growing North American company.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

  • Test and implement software applications to deliver reliable technology solutions that support business needs.

  • Troubleshoot and resolve hardware and software issues, escalating complex problems to the appropriate teams as needed.

  • Protect company devices and systems through patch management and endpoint detection and response (EDR) tools.

  • Identify and document technology and process improvements to enhance system performance and ensure efficient operations.

Minimum Requirements

  • Bachelor's degree in Computer Science, Information Technology or related field.

  • 3+ years of hands-on experience in desktop support, systems administration or end-user computing environments.

  • Experience supporting Windows and macOS environments using endpoint management, virtualization and core networking technologies.

  • Excellent communication, collaboration and problem-solving skills.

  • Uline does not participate in the H1-B lottery.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • On-site café and first-class fitness center with complimentary personal trainers.

  • Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-KK2

#CORP

(#IN-PPITL1)

#ZR-HQIT

Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!

Working at Uline

Perks for frontline workers

From Uline, via Breakroom

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Fitness center and walking trails at select locations.

  • In-house speakers, workshops and seminars.

What to expect from working at Uline

From Uline

About Uline, in their own words

From Uline

Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.

What Uline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Uline logo

About Uline

Sourced by ZipRecruiter

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Industry

Paper product wholesalers, trucking and wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Pleasant Prairie, WI, US

Social media

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