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Desktop Support Jobs in Brookfield, WI (NOW HIRING)

AA2IT

Desktop Support Technician

Brookfield, WI · On-site

$19 - $24.25/hr

Desktop Support Technician We are looking for a Desktop Support Technician in Brookfield, WI for a 3 month contract-to-hire opportunity providing desktop support service. Qualifications * 3+ years of ...

Apex Systems

Desktop Support

Oconomowoc, WI

$17/hr

Job#: 3033350 Desktop Support Technician (Contract) Location: Fully onsite at one of the following locations: Oconomowoc, Waukesha, Mukwonago Wisconsin Duration: 6-month contract (potential for ...

AA2IT

Desktop Support Technician

Milwaukee, WI · On-site

$21/hr

Desktop Support Tech Location: 9900 W Innovation Dr, Wauwatosa WI Rate: $21/HR Top skills: Desktop Support and Customer Service. Hours: M-F 8 AM to 5 PM CST. No on-call. Experience: Min. 1 year of ...

AA2IT

Desktop Support Tech II

Brookfield, WI · On-site

$45K/yr

Desktop support at corporate location. Top two required skills that candidates must have: Customer services and administration (paperwork, case notes, etc). Looking for 3-5 years desktop support ...

AA2IT

Desktop Support Technician

Waukesha, WI · On-site

$21 - $23/hr

Desktop Support Technician Location: 400 S Prairie Ave, Waukesha Pay Rate: $21-23/HR Background, Drug, and Citizenship screening requirements: Per Federal Law, Marijuana is part of the drug screening ...

Concord IT Systems

Desktop Support-I

Milwaukee, WI · On-site

$20 - $25.25/hr

The Desktop Support Point of Sale Technician serves as the first point of contact for IT related support, providing tier 1 and 2 client support for all technical issues relating to hardware, software ...

Information Resource Group

Desktop Support I

Milwaukee, WI · On-site

$20 - $25.25/hr

Desktop Support 1 Location: Milwaukee, WI -Candidate MUST be a WI resident. No Relocation Allowed. Role is 100% On-Site. Duration:12/31/26 with possibility of extension. Top Skills & Years of ...

Concord IT Systems

Desktop Support

Milwaukee, WI · On-site

$20 - $25.25/hr

Provide daily support for PC hardware and software, including windows 10, Office 365 and other departmental and enterprise applications. * Participate in installing, configuring, and maintaining ...

E-Solutions

Desktop Support / Milwaukee, WI

Milwaukee, WI · On-site

$20 - $25.25/hr

A+ Hardware, Microsoft (preferred), ITIL (Preferred) , CCNA (preferred) Hardware Support : PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones ...

ApTask

Desktop Support Technician

Waukesha, WI · On-site

$24 - $25/hr

We are seeking an IT Support Technician to provide onsite Level 1/Level 2 technical support in a business environment. * The role involves troubleshooting hardware/software issues, supporting end ...

Kyyba

Help Desk / Desktop Support Technician

Pewaukee, WI · On-site

$19.50 - $26.50/hr

Help Desk / Desktop Support Technician (Tier 1 / Tier 2) Location: 1240 Deming Way, Madison, WI - 53717 (hybrid, majority on-site preferred) Duration: 12 Months (possible extension up to 3 years ...

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How much do desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support in Brookfield, WI is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $23.46 per hour, depending on experience, location, and employer.

What Is a Desktop Support Job?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers and devices. Support technicians troubleshoot problems, install updates, configure systems, and may use tools like remote access software to resolve issues efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Brookfield, WI? The most popular types of Desktop Support jobs in Brookfield, WI are:
What job categories do people searching Desktop Support jobs in Brookfield, WI look for? The top searched job categories for Desktop Support jobs in Brookfield, WI are:
What cities near Brookfield, WI are hiring for Desktop Support jobs? Cities near Brookfield, WI with the most Desktop Support job openings:
Desktop Support jobs near you
Desktop Support Technician

Desktop Support Technician

AA2IT

Brookfield, WI • On-site

$19 - $24.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Desktop Support Technician

We are looking for a Desktop Support Technician in Brookfield, WI for a 3 month contract-to-hire opportunity providing desktop support service.

Qualifications
  • 3+ years of Desktop Support experience
  • HS Diploma or GED, AA or BS degree preferred
  • CompTIA A+ Certification preferred
  • Great customer service skills
Responsibilities
  • Providing desktop support to users
  • Deliver exceptional, white glove customer service
  • Interacting and servicing clients with any technical problem they are experiencing.
  • Be helpful, relatable, and pleasant while diagnosing and fixing their problems
  • Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems
  • Be helpful and understanding
  • Customize the customer experience for every individual
  • Prepare reports for analysis of product failure trends and service issues
  • Service customers with whatever technical issues they may have in the most pleasant way possible

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