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Part Time Desktop Support Jobs in Madison, WI (NOW HIRING)

State Area Manager - Wisconsin

Madison, WI ยท On-site

$48K - $75K/yr

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Part Time Desktop Support information

See Madison, WI salary details

$10

$27

$46

How much do part time desktop support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for part time desktop support in Madison, WI is $27.20, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $31.01 per hour, depending on experience, location, and employer.

What are part time desktop support jobs?

Part time desktop support jobs involve providing technical assistance to computer users within an organization on a part-time basis, typically less than 40 hours per week. Responsibilities often include troubleshooting hardware and software issues, setting up workstations, assisting with network connectivity, and maintaining IT equipment. These roles are ideal for students, individuals seeking flexible hours, or those wishing to gain IT experience while balancing other commitments.

What are some common challenges faced in a part-time desktop support role, and how can I effectively manage them?

Part-time desktop support professionals often juggle multiple requests within limited hours, making time management a key challenge. You may need to quickly prioritize urgent issues, communicate clearly with end-users, and document solutions for follow-up by full-time staff. Proactively coordinating with your team and utilizing ticketing systems can help ensure smooth handoffs and minimize disruption. Staying up-to-date on company software and IT policies also enables you to resolve problems efficiently despite a part-time schedule.

What are the key skills and qualifications needed to thrive as a Part Time Desktop Support specialist, and why are they important?

To thrive as a Part Time Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and usually an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These abilities are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations even on a part-time schedule.

What is the difference between Part Time Desktop Support vs Part Time Help Desk Technician?

AspectPart Time Desktop SupportPart Time Help Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentOn-site, client offices, corporate ITHelp desk, remote support, call center
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, internal IT teams
Common Search IntentTechnical support, hardware/software issuesTroubleshooting, user support, issue resolution

Part Time Desktop Support and Part Time Help Desk Technician roles share similar certifications and work environments, often overlapping in corporate IT settings. Desktop Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk roles focus on remote user support and issue resolution. Both positions are essential for maintaining IT operations and are frequently searched together by job seekers in the IT support field.

What are the most commonly searched types of Desktop Support jobs in Madison, WI? The most popular types of Desktop Support jobs in Madison, WI are:
What are popular job titles related to Part Time Desktop Support jobs in Madison, WI? For Part Time Desktop Support jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Part Time Desktop Support jobs in Madison, WI look for? The top searched job categories for Part Time Desktop Support jobs in Madison, WI are:
Infographic showing various Part Time Desktop Support job openings in Madison, WI as of July 2026, with employment types broken down into 1% Locum Tenens, 89% Full Time, 9% Part Time, and 1% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $56,579 per year, or $27.2 per hour.

PT Instructor Pool - Information Technology (Infrastructure)

Madison College

Madison, WI โ€ข On-site

Part-time

Posted 8 days ago


Job description

Current Madison College employees must apply to the internal career site by logging into Workday
Job Posting Date:
January 30, 2026
Application Deadline:
Salary Information:
Salary depends upon workload.
Department:
School of STEM_IT Infrastructure PTF
Job Description:
Madison College is recruiting a pool of highly motivated and qualified candidates to teach part time courses in-person for the Information Technology (Infrastructure) program. Applications will be accepted on a continuous basis for the 2026-2027 academic school year. If you possess the aspiration to help others succeed, this is an opportunity for you to positively impact the community and lives of our students. Madison College is a first-choice institution that offers exceptional educational opportunities to our students providing high-demand skills for professional and academic growth.
Madison College's dedication to promoting equity, inclusion and diversity is reflected in our Mission, Vision, and Values. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Hiring a diverse workforce that mirrors our student population is more than just a commitment at Madison College - it is the foundation of what we are striving to do. Come be part of our great team!
Organizational Function and Responsibilities:
This position instructs adult students at the technical diploma and associate degree levels, as well as to provide continuing education and customized training for business and industry. Instructors develop learner-centered instructional strategies, collaborative curriculum and assessments for continuous improvement.
This position reports to the Department Chair in Information Technology - School of Science, Technology, Engineering and Mathematics.
Information Technology (Infrastructure) related program faculty teach in the following program areas:
Cybersecurity
Network Specialist
Systems Administration
Cloud DevOps Specialist
Desktop Support
The following duties are typically expected of this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
1. Responsible for instruction in the Information Technology (Infrastructure) programs. These programs include: IT-Cybersecurity Specialist, IT-Network Specialist, IT-Cloud DevOp Specialist, IT-Systems Administration Specialist and IT-Desktop Support Technician.
2. Develop and plan appropriate instructional strategies and alternative delivery strategies when appropriate including but not limited to hybrid, face-to-face and on-line course delivery.
3. Participate in in-service meetings, staff development trainings or other activities or programs requested by the Department.
4. Assist and advise students who have problems with assignments, tests, grades, course content, career concerns, and other academic matters.
5. Comply with college policies and directions regarding student testing, record keeping, advanced standing, providing grades on a timely basis, evaluating student performance and maintaining office hours for student assistance and counseling, etc.
6. Maintain competencies as an instructor as aligned with the Faculty Quality Assurance System.
7. Assist students in developing work experience assignments such as internships, work study assignments, team projects, etc.
8. Demonstrate a commitment to the college's mission, vision & values.
Knowledge, Skills, and Abilities:
1. Knowledge of current educational methods and strategies, including learner-centered instruction, assessment, evaluation and collaborative techniques and strategies that address closing the gap in student access and achievement across race, gender and disability.
2. Skill in the use of educational technology and alternative delivery methods.
3. Knowledge and ability to infuse multicultural perspectives into course content and delivery.
4. Skill in communications and human relations with populations having diverse socio-economic and racial backgrounds, as well as individuals with disabilities.
5. Ability to interact with business and industry to establish partnerships.
6. Knowledge of and experience with IT Infrastructure technologies, methods and tools.
Minimum Qualifications:
1. Associate's Degree from an accredited college or university OR combination of education and other accomplishments that is equivalent.
**If claiming equivalency, attach separate statement that presents basis for this claim and submit supporting evidence, e.g., transcripts, publications and other work products. Preferred: additional continuing education or industry certification e.g. CCNA, CCNP, CCIE, MCSA, MCSE, AWS, Azure in Information Technology.
2. Four (4) years or 8,000 hours of combined occupational experience
  • One (1) year (2,000 hours) of related work experience must be within the past five (5) years.

SPECIAL INSTRUCTIONS TO APPLICANTS:
Madison College utilizes pool postings for all Part-time Instructor positions. This posting is a pool position to collect applications for potential part-time instruction positions. Part-time Instructors are hired on a per course basis each semester, and teaching one semester does not guarantee assignment for the following semester. The teaching hours for a part-time instructor vary and can include day, evening, and weekend classes.
If interested, please complete the required online application and attach a resume, cover letter, and transcripts (unofficial copy). Please note that all transcripts will be checked for verification of accreditation before hire. This pool will close on approximately January 31, 2027. If you are not contacted by this time and you are still interested in employment with Madison College, you will be asked to reapply to a new pool. All communications will be through the email provided on your application materials.
We regard diversity in the workforce as a competitive advantage and strongly support its presence in our educational environment.
Madison College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.
If you are experiencing application issues, please contact us at the Talent Acquisition email Talent@madisoncollege.edu or HR hotline (608) 246-6900.
To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email.
Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at (608) 246-6210 or (800) 322-6282 Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college's nondiscrimination policies: Lisa Muchka, Director, Civil Rights and Compliance, 1701 Wright Street, Madison, WI 53704 (608) 246.5221