Helpdesk
Madison, WI · On-site
$20.25 - $27.25/hr
Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Helpdesk
Madison, WI · On-site
$20.25 - $27.25/hr
Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Helpdesk
Madison, WI · On-site
$20.25 - $27.25/hr
Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Helpdesk
Madison, WI · On-site
$20.25 - $27.25/hr
Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Press Helper
Milton, WI · On-site
$15/hr
We are recruiting Press Helpers to join our talented team of high-impact employees on all shifts in our Milton, WI production facility. Join a company that values your talent, supports your ...
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Press Helper
Milton, WI · On-site
$15/hr
We are recruiting Press Helpers to join our talented team of high-impact employees on all shifts in our Milton, WI production facility. Join a company that values your talent, supports your ...
Household Helper
Middleton, WI · On-site
$20 - $25/hr
Household Helper Job No: 29741 Division/Organization: Private Household Job Type: Local Student Jobs Remote Eligbility: Not Remote Location: Private Residence Middleton, WI 53562 (not on bus line ...
Household Helper
Middleton, WI · On-site
$20 - $25/hr
Household Helper Job No: 29741 Division/Organization: Private Household Job Type: Local Student Jobs Remote Eligbility: Not Remote Location: Private Residence Middleton, WI 53562 (not on bus line ...
Shop Helper
Madison, WI · On-site
$20/hr
Shop Helper Department: Lease & Rental - Badgerland Idealease Employment Type: Full Time Location: Madison Compensation: $20.00 / hour Description Join the lease and rental fleet service department ...
Shop Helper
Madison, WI · On-site
$20/hr
Shop Helper Department: Lease & Rental - Badgerland Idealease Employment Type: Full Time Location: Madison Compensation: $20.00 / hour Description Join the lease and rental fleet service department ...
Shop Helper
Madison, WI · On-site
$20/hr
The Shop Helper will provide support and assistance to Fleet Technicians, Service Supervisors, and Service Manager in an effort to improve the efficiency of the Service Department. This is an ...
Shop Helper
Madison, WI · On-site
$20/hr
The Shop Helper will provide support and assistance to Fleet Technicians, Service Supervisors, and Service Manager in an effort to improve the efficiency of the Service Department. This is an ...
Shop Helper
$20/hr
The Shop Helper will provide support and assistance to Fleet Technicians, Service Supervisors, and Service Manager in an effort to improve the efficiency of the Service Department. This is an ...
New
Quick apply
Shop Helper
$20/hr
The Shop Helper will provide support and assistance to Fleet Technicians, Service Supervisors, and Service Manager in an effort to improve the efficiency of the Service Department. This is an ...
New
Electrician Helper - Houston
Windsor, WI · On-site
$17 - $22/hr
Electrician Helpers work under the supervision and direction of Journeyman Electricians, foreman, and other leadership on the construction project. Helpers will perform duties as assigned within ...
Electrician Helper - Houston
Windsor, WI · On-site
$17 - $22/hr
Electrician Helpers work under the supervision and direction of Journeyman Electricians, foreman, and other leadership on the construction project. Helpers will perform duties as assigned within ...
Electrical Helper - Weekend
Fall River, WI · On-site
$19 - $24.50/hr
Electrical Helper Location: Fall River, WI Job Type: Full Time Shift: Weekend Shift About Us: EK, based in Fall River, WI, is a fast-growing manufacturing company with over 50 years of experience in ...
Electrical Helper - Weekend
Fall River, WI · On-site
$19 - $24.50/hr
Electrical Helper Location: Fall River, WI Job Type: Full Time Shift: Weekend Shift About Us: EK, based in Fall River, WI, is a fast-growing manufacturing company with over 50 years of experience in ...
Plumbing Laborer - Helper
Watertown, WI · On-site
$15 - $25/hr
You'll play a key part in our projects by helping our experienced plumbers tackle whatever problems come their way.Not only will you earn $15.00 - $25.00/hour (based on experience), but you'll also ...
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Plumbing Laborer - Helper
Watertown, WI · On-site
$15 - $25/hr
You'll play a key part in our projects by helping our experienced plumbers tackle whatever problems come their way.Not only will you earn $15.00 - $25.00/hour (based on experience), but you'll also ...
Window Install Helper
Madison, WI · On-site
$20/hr
We are helping homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there's likely a Renuity home in your neighborhood. We value fresh perspectives ...
Window Install Helper
Madison, WI · On-site
$20/hr
We are helping homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there's likely a Renuity home in your neighborhood. We value fresh perspectives ...
Construction Products Helper
$21 - $25/hr
Bring your team-player mentality to literally help build walls, install doors and more, so that you can help break them. This temporary-to-hire role will give you evenings and weekends off along with ...
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Construction Products Helper
$21 - $25/hr
Bring your team-player mentality to literally help build walls, install doors and more, so that you can help break them. This temporary-to-hire role will give you evenings and weekends off along with ...
Electrical Helper - Weekend
Fall River, WI · On-site
$19 - $24.50/hr
Electrical Helper Location: Fall River, WI Job Type: Full Time Shift: Weekend Shift About Us: EK, based in Fall River, WI, is a fast-growing manufacturing company with over 50 years of experience in ...
Electrical Helper - Weekend
Fall River, WI · On-site
$19 - $24.50/hr
Electrical Helper Location: Fall River, WI Job Type: Full Time Shift: Weekend Shift About Us: EK, based in Fall River, WI, is a fast-growing manufacturing company with over 50 years of experience in ...
Window Install Helper
Madison, WI · On-site
$20/hr
We are helping homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there's likely a Renuity home in your neighborhood. We value fresh perspectives ...
Quick apply
Window Install Helper
Madison, WI · On-site
$20/hr
We are helping homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there's likely a Renuity home in your neighborhood. We value fresh perspectives ...
Electrical Helper - Cincinnati
Windsor, WI · On-site
$17 - $22/hr
Amteck is currently looking to hire Electrical Helpers for our project near Cincinnati, OH. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who ...
Electrical Helper - Cincinnati
Windsor, WI · On-site
$17 - $22/hr
Amteck is currently looking to hire Electrical Helpers for our project near Cincinnati, OH. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who ...
Plumbing Helper
Sun Prairie, WI · On-site
$15.75 - $20.50/hr
Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Plumbing Helper
Sun Prairie, WI · On-site
$15.75 - $20.50/hr
Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Electrician Helper - Shelbyville
Windsor, WI · On-site
$17 - $22/hr
Amteck is currently looking to add Electrical Helpers to our project in Shelbyville, TN. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who ...
Electrician Helper - Shelbyville
Windsor, WI · On-site
$17 - $22/hr
Amteck is currently looking to add Electrical Helpers to our project in Shelbyville, TN. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who ...
Electrical Helper - Chester
Windsor, WI · On-site
$17 - $22/hr
Amteck is currently looking to add Electrical Helpers to our project in Chester, VA. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who are ...
Electrical Helper - Chester
Windsor, WI · On-site
$17 - $22/hr
Amteck is currently looking to add Electrical Helpers to our project in Chester, VA. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who are ...
Electrical Helper - Benson
Windsor, WI · On-site
$17 - $22/hr
Amteck is currently looking to add Electrical Helpers to our project in Benson, NC. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who are ...
Electrical Helper - Benson
Windsor, WI · On-site
$17 - $22/hr
Amteck is currently looking to add Electrical Helpers to our project in Benson, NC. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who are ...
Help Desk - 2
Madison, WI · On-site
$20.25 - $27.25/hr
IRG is looking for a Helpdesk Representive Location is Madison WI Duration 12+ Months Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
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Help Desk - 2
Madison, WI · On-site
$20.25 - $27.25/hr
IRG is looking for a Helpdesk Representive Location is Madison WI Duration 12+ Months Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
Helpdesk information
See Madison, WI salary details
$12.84 - $14.78
2% of jobs
$14.78 - $16.71
6% of jobs
$16.71 - $18.65
12% of jobs
$19.20 is the 25th percentile. Wages below this are outliers.
$18.65 - $20.59
17% of jobs
The median wage is $22.14 / hr.
$20.59 - $22.53
16% of jobs
$22.53 - $24.46
16% of jobs
$25.43 is the 75th percentile. Wages above this are outliers.
$24.46 - $26.40
12% of jobs
$26.40 - $28.34
7% of jobs
$28.34 - $30.28
6% of jobs
$30.28 - $32.21
3% of jobs
$32.21 - $34.15
2% of jobs
$12
$23
$34
How much do helpdesk jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for helpdesk in Madison, WI is $23.33, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $26.15 per hour, depending on experience, location, and employer.
What is a helpdesk?
Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.
What are the key skills and qualifications needed to thrive as a helpdesk professional?
To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.
What are some common challenges faced by helpdesk professionals and how can they be overcome?
Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.
What is the difference between Helpdesk vs Technical Support Specialist?
| Aspect | Helpdesk | Technical Support Specialist |
|---|---|---|
| Credentials | Typically requires a high school diploma or equivalent; certifications like CompTIA A+ are common | Often requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs |
| Work Environment | Helpdesk staff usually work in an office or call center setting, providing remote or on-site support | Technical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues |
| Employer & Industry Usage | Common in IT, customer service, and tech companies for general user support | Found in IT firms, software companies, and hardware providers, focusing on technical problem resolution |
Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.
What qualifications do I need for a helpdesk?
Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.
What are the most commonly searched types of Helpdesk jobs in Madison, WI?
The most popular types of Helpdesk jobs in Madison, WI are:
What are popular job titles related to Helpdesk jobs in Madison, WI?
For Helpdesk jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in Madison, WI look for?
The top searched job categories for Helpdesk jobs in Madison, WI are:
What cities near Madison, WI are hiring for Helpdesk jobs?
Cities near Madison, WI with the most Helpdesk job openings:
Job description
Company Description
Symphony has been providing best-of-breed technology solutions and managed services to leading healthcare organizations to achieve quality, safety and cost efficiency goals. Symphony brings significant experience to the implementation and integration of point-of-care clinical management (EHR) and ERP systems as well as applications development, population health management, hosting, and related maintenance and support services. Health care organizations benefit from our ability to deliver a full spectrum of technology services in both clinical and administrate areas. Symphony's managed services include healthcare IT outsourcing, professional services, consulting, hosting solutions and remote technical support.
Job Description
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected.
Qualifications
Additional Information
General understanding of LANDesk (for patch management, software deployment, inventory management Mobile Device Management (iPad , Android smartphone)
Symphony has been providing best-of-breed technology solutions and managed services to leading healthcare organizations to achieve quality, safety and cost efficiency goals. Symphony brings significant experience to the implementation and integration of point-of-care clinical management (EHR) and ERP systems as well as applications development, population health management, hosting, and related maintenance and support services. Health care organizations benefit from our ability to deliver a full spectrum of technology services in both clinical and administrate areas. Symphony's managed services include healthcare IT outsourcing, professional services, consulting, hosting solutions and remote technical support.
Job Description
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected.
Qualifications
Additional Information
General understanding of LANDesk (for patch management, software deployment, inventory management Mobile Device Management (iPad , Android smartphone)