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Entry Level Salesforce Help Desk Jobs in Madison, WI

Morgan Murphy Media

News Producer

Madison, WI

Work closely with the Executive Producer, Director, Assignment Desk, Anchors, and production staff ... Lead with creativity and urgency-bringing new ideas daily and helping the team engage with our ...

Livenation

Frank Productions Accountant

Madison, WI

We did this by building a business model in which promoters help artists achieve their goals, not ... Extended periods of sitting at a computer station or work desk * Utilization of hands and fingers ...

New

All JobsSalesforce Help Desk JobsEntry Level Salesforce Help Desk JobsEntry Level Salesforce Help Desk Jobs in Madison, WI

Entry Level Salesforce Help Desk information

See Madison, WI salary details

$14

$24

$36

How much do entry level salesforce help desk jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for entry level salesforce help desk in Madison, WI is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $27.12 per hour, depending on experience, location, and employer.

Is Entry Level Salesforce Help Desk still in demand in 2026?

Entry Level Salesforce Help Desk roles are expected to remain in demand through 2026 due to the continued growth of Salesforce as a leading customer relationship management platform. These positions often require basic knowledge of Salesforce tools and customer support skills, making them accessible for recent graduates and those new to the field. As companies increasingly rely on Salesforce for business operations, entry-level support roles will continue to be essential for maintaining system functionality and user assistance.

What is the difference between Entry Level Salesforce Help Desk vs Entry Level Salesforce Administrator?

AspectEntry Level Salesforce Help DeskEntry Level Salesforce Administrator
CertificationsBasic Salesforce certifications (e.g., Salesforce Certified Administrator - ADM 201)Same certifications as Help Desk, often with additional admin-specific certifications
Work EnvironmentSupport-focused, troubleshooting user issues, providing technical assistanceMore involved in configuring, customizing Salesforce, and managing user permissions
Employer & Industry UsageCommon in companies with Salesforce platforms, customer support teamsUsed in organizations requiring ongoing Salesforce system management and optimization

While both roles require Salesforce certifications and involve working within Salesforce, the Entry Level Salesforce Help Desk primarily focuses on user support and issue resolution. In contrast, the Entry Level Salesforce Administrator handles system configuration, user management, and customization tasks, often requiring a deeper understanding of Salesforce functionalities.

What are entry-level roles at Salesforce?

Entry-level roles at Salesforce typically include positions such as Salesforce Administrator, Salesforce Support Associate, or Help Desk Technician. These roles often require basic knowledge of Salesforce platforms, strong communication skills, and may involve troubleshooting, user support, and assisting with system setup or training.
What are popular job titles related to Entry Level Salesforce Help Desk jobs in Madison, WI? For Entry Level Salesforce Help Desk jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Entry Level Salesforce Help Desk jobs in Madison, WI look for? The top searched job categories for Entry Level Salesforce Help Desk jobs in Madison, WI are:
Entry Level Salesforce Help Desk jobs near you
Infographic showing various Entry Level Salesforce Help Desk job openings in Madison, WI as of July 2026, with employment types broken down into 76% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,488 per year, or $24.3 per hour.

Traffic Operations Center Operator/Controller

TrafficCast

Middleton, WI

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Company Description

TrafficCast International, Inc. (http://www.trafficcast.com), a division of Iteris Inc, is a leading company in digital traffic information and service provision.

Based near Madison, WI, with satellite offices in Chicago, Atlanta, Philadelphia, Wilmington, DE, Irvine, CA, and Shanghai, China, TrafficCast is a real time traffic and mapping company providing innovative social and information-based mobile apps as well as software-as-a-service solutions to fortune 500 clients. Now covering over 880,000 miles of roadway, TrafficCast provides real-time and predictive road information derived from GPS tracking data, public sensors and reports of accidents, road works and weather. For the more granular data required by public agencies for planning and operations, TrafficCast's BlueToad is an advanced wireless device that directly computes travel times and vehicle behaviors from the detection of Bluetooth signals emanating from passing vehicles. Together these services provide navigation information for millions of drivers on a daily basis.

Job Description

Are you a reliable person who has a keen eye for detail? Like to look at maps and solve puzzles? We have just the job for you in our fast-growing company! TrafficCast International, a leader in the provision of digital traffic data, is seeking a Traffic Data Editor to support our Traffic Operations Center in Middleton, Wisconsin. Using cutting-edge technology, you'll be curating traffic incidents, looking for traffic data conflicts,  and editing construction records across the US and Canada. The applicant must have a high school diploma, or equivalent, with experience using the Internet and with popular mapping applications such as Google Maps. Applicants should also have some basic knowledge of Microsoft Windows and Office, and be able to multitask in order to monitor different traffic sources.
This entry-level position may either be full or part-time depending on Company needs and employee availability. A strong candidate will be local to the Madison/Middleton area and have experience with either IT Helpdesk or data entry and reading maps. Experience with using mapping and traffic apps in daily life is a plus. Candidates from all backgrounds are encouraged to apply. 

Our team is currently working remotely due to the COVID-19 pandemic. However, initial training for new hires will be provided either in-person on site at our office in Middleton, virtually, or a combination of both.

Please apply here: https://us61e2.dayforcehcm.com/CandidatePortal/en-US/iteris/Posting/View/179

Qualifications

Desired Skills:

  • Strong computer skills
  • Proficient use with Microsoft Windows and Office
  • Proficient use of Google Chrome web browser and Google Maps
  • Experience using traffic apps in daily life
  • Strong communication skills, verbally and written
  • Multitasking and attention to detail
  • Flexible schedule, ability to work weekends

Education and/or Experience

  • High School Diploma or equivalent
  • Prior help desk or data entry experience is preferred
  • Fluency in written Spanish a plus
Additional Information

Please apply at this link: https://us61e2.dayforcehcm.com/CandidatePortal/en-US/iteris/Posting/View/179

All your information will be kept confidential according to EEO guidelines.

Benefits for full-time employees include participation in the Company's retirement plan, bonus, medical, dental, life, LTD/STD, paid vacations/sick days/holidays, and advancement opportunities. Iteris is an equal opportunity employer.

Apply