Madison, WI · On-site
$20.25 - $27.25/hr
Company Description Integrated Resources, Inc is a premier staffing firm recognized as one of the ... Provide First Level technical support to users experiencing operational and systems malfunctions ...
Madison, WI · On-site
$20.25 - $27.25/hr
Company Description Integrated Resources, Inc is a premier staffing firm recognized as one of the ... Provide First Level technical support to users experiencing operational and systems malfunctions ...
Madison, WI · On-site
$20.25 - $27.25/hr
Company Description Integrated Resources, Inc is a premier staffing firm recognized as one of the ... Provide First Level technical support to users experiencing operational and systems malfunctions ...
Madison, WI · On-site
$20.25 - $27.25/hr
Company Description Integrated Resources, Inc is a premier staffing firm recognized as one of the ... Provide First Level technical support to users experiencing operational and systems malfunctions ...
Madison, WI · On-site
$20.25 - $27.25/hr
Help Desk capabilities with 3-5 years of experience in the field or in a related area. Relies on ... and in writing)1 YrsOutlook (MS)2 YrsMS Office 2010/O3651 YrsMS Windows 72 YrsWeb Browser ...
Quick apply
Madison, WI · On-site
$20.25 - $27.25/hr
Help Desk capabilities with 3-5 years of experience in the field or in a related area. Relies on ... and in writing)1 YrsOutlook (MS)2 YrsMS Office 2010/O3651 YrsMS Windows 72 YrsWeb Browser ...
Madison, WI · On-site
Position Title: IT Help Desk Specialist II Job Category: University Staff Employment Type: Regular ... Technology: 1) overall systemwide ITplanning 2) technology for teaching and learning, library ...
Madison, WI · On-site
Position Title: IT Help Desk Specialist II Job Category: University Staff Employment Type: Regular ... Technology: 1) overall systemwide ITplanning 2) technology for teaching and learning, library ...
Madison, WI · Hybrid
$21 - $34/hr
Overview We're seeking a Help Desk Support Technician to be the first point of contact for ... We are 400+ strong, working as one cohesive team. * Passion & Purpose: We're passionate about our ...
Madison, WI · Hybrid
$21 - $34/hr
Overview We're seeking a Help Desk Support Technician to be the first point of contact for ... We are 400+ strong, working as one cohesive team. * Passion & Purpose: We're passionate about our ...
$18 - $20/hr
Provide first-level technical support for end users * Troubleshoot account access, authentication ... At least 1 year of experience working with digital tools, systems, or technology platforms
$18 - $20/hr
Provide first-level technical support for end users * Troubleshoot account access, authentication ... At least 1 year of experience working with digital tools, systems, or technology platforms
Watertown, WI · On-site
$26.50/hr
Level 1 support for all client tickets. * Level 2 support when possible, by ability. * Onsite ... help grow a company then this is the job for you. We are looking for our team members to take ...
Watertown, WI · On-site
$26.50/hr
Level 1 support for all client tickets. * Level 2 support when possible, by ability. * Onsite ... help grow a company then this is the job for you. We are looking for our team members to take ...
Madison, WI · On-site
$55K - $67K/yr
... one or more proteins that are involved with disease. The depth and versatility of our RNAi ... The Position Arrowhead Pharmaceuticals is seeking a Help Desk Technician to join the Information ...
Madison, WI · On-site
$55K - $67K/yr
... one or more proteins that are involved with disease. The depth and versatility of our RNAi ... The Position Arrowhead Pharmaceuticals is seeking a Help Desk Technician to join the Information ...
Madison, WI · On-site
$55K - $67K/yr
... one or more proteins that are involved with disease. The depth and versatility of our RNAi ... The Position Arrowhead Pharmaceuticals is seeking a Help Desk Technician to join the Information ...
Quick apply
Madison, WI · On-site
$55K - $67K/yr
... one or more proteins that are involved with disease. The depth and versatility of our RNAi ... The Position Arrowhead Pharmaceuticals is seeking a Help Desk Technician to join the Information ...
Madison, WI · Remote
$18 - $40/hr
... CFA - Level 1 tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...
Madison, WI · Remote
$18 - $40/hr
... CFA - Level 1 tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...
Role: Help Desk-II Location: Madison, WI Duration: 11 Months Interview: MS Teams The State of ... Selected hire will be required to come onsite at Agency for two weeks of training then 1-2 times ...
Role: Help Desk-II Location: Madison, WI Duration: 11 Months Interview: MS Teams The State of ... Selected hire will be required to come onsite at Agency for two weeks of training then 1-2 times ...
Madison, WI · On-site
$60K - $75K/yr
This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software ...
Quick apply
Madison, WI · On-site
$60K - $75K/yr
This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software ...
$20.25 - $27.25/hr
Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
$20.25 - $27.25/hr
Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Madison, WI · On-site
$20.25 - $27.25/hr
Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Madison, WI · On-site
$20.25 - $27.25/hr
Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager - Level 1, you'll be a huge part of our success by ...
We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager - Level 1, you'll be a huge part of our success by ...
We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager - Level 1, you'll be a huge part of our success by ...
We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager - Level 1, you'll be a huge part of our success by ...
We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager - Level 1, you'll be a huge part of our success by ...
We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager - Level 1, you'll be a huge part of our success by ...
We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager - Level 1, you'll be a huge part of our success by ...
We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager - Level 1, you'll be a huge part of our success by ...
As a BoxLunch Part-Time Assistant Manager - Level 1, you'll be a huge part of our success by ... You'll use your fandom knowledge to help train new recruits and ensure their success, and also ...
As a BoxLunch Part-Time Assistant Manager - Level 1, you'll be a huge part of our success by ... You'll use your fandom knowledge to help train new recruits and ensure their success, and also ...
As a BoxLunch Part-Time Assistant Manager - Level 1, you'll be a huge part of our success by ... You'll use your fandom knowledge to help train new recruits and ensure their success, and also ...
As a BoxLunch Part-Time Assistant Manager - Level 1, you'll be a huge part of our success by ... You'll use your fandom knowledge to help train new recruits and ensure their success, and also ...
$10.42 - $12.51
4% of jobs
$12.51 - $14.60
4% of jobs
$14.60 - $16.69
9% of jobs
$17.61 is the 25th percentile. Wages below this are outliers.
$16.69 - $18.78
17% of jobs
The median wage is $20.28 / hr.
$18.78 - $20.87
22% of jobs
$22.86 is the 75th percentile. Wages above this are outliers.
$20.87 - $22.97
20% of jobs
$22.97 - $25.06
15% of jobs
$25.06 - $27.15
3% of jobs
$27.15 - $29.24
6% of jobs
$29.24 - $31.33
0% of jobs
$31.33 - $33.43
0% of jobs
$10
$21
$33
| Aspect | Help Desk Level 1 | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, HDI-CSR | CompTIA A+, HDI-CSR (often similar) |
| Work Environment | Entry-level support, basic troubleshooting | Support roles, troubleshooting, customer assistance |
| Responsibilities | Initial contact, basic issue resolution | Issue diagnosis, escalation, customer communication |
Help Desk Level 1 and Help Desk Technician roles often overlap in certifications and work environment. Level 1 typically handles basic support and initial contact, while Help Desk Technicians may perform more detailed troubleshooting. Both roles are essential in IT support teams, with similar qualifications and responsibilities focused on customer assistance and issue resolution.
For Help Desk Level 1 jobs in Madison, WI, the most frequently searched job titles are:
The top searched job categories for Help Desk Level 1 jobs in Madison, WI are:
$20.25 - $27.25/hr
Contractor
Re-posted 14 days ago
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Position: Help Desk Technician
Location: Madison, WI
Duration: 4 months
Responsibilities:
Provide First Level technical support to users experiencing operational and systems malfunctions, both hardware and software related.
Provides technical assistance over the phone for all supported locations addressing both emergency and routine issues.
Responds to inquiries regarding systems procedures, status and downtime.
Assists with Security access requests.
Respond to employee phone, mail, email, fax, visits etc.
Troubleshoot problem issues or receive IT requests.
Enter issues into call tracking system.
Resolve or assign requests to the appropriate support group(s).
Follow-up on outstanding issues and requests.
Perform quality assurance call backs as needed.
Assist with creation of IDs including LAN, email, CURE, Web-applications, MPD, etc.
Maintain the process of routing security requests to the appropriate security groups.
Develop a functional understanding of key applications including Amisys, AMSW, CURE, Quest, IP, Maplinx, MPD, SQL Referral, and Caretrac.
Assist with operational and management duties i.e. scheduling, mentoring and training. Assist with documentation development as needed and other duties as assigned.
Requirements/Certifications:
Candidate must be proficient with use of Windows XP, Vista and MS Office products. General Knowledge of PC and Laptop support, VPN, remote support tools, Wireless configurations, Internet Explorer and Firefox.
Further technical study including but not limited to Information Systems degree course work and job-related certifications, MCSE and A+ certifications are a plus but not required for this position. Perform limited administration or configuration of key applications.
2+ years in a comparable technical role.
High School (Required) GED (Required)
Project: Integrating 520 users on Surface Pro (tablets that can be used as laptops).
Kind Regards
Sumit Agarwal
732-902-2125
Sourced by ZipRecruiter
Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.
Recruiting and staffing services
51 - 200 Employees
Edison, NJ, US
1996
