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Weekend Helpdesk Jobs in Madison, WI (NOW HIRING)

Symphony Corp

Helpdesk

Madison, WI · On-site

$20.25 - $27.25/hr

Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.

Symphony Corp

Helpdesk

Madison, WI

$20.25 - $27.25/hr

Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.

nestproit

Helpdesk Technician

Madison, WI

$20 - $23/hr

Top Required Skills & Years of Experience: * 3 years of experience installing, decommissioning, and troubleshooting data center IT hardware and power/data cabling infrastructure. * 3 years of ...

Senior Helpers

Weekend - Home Health Aide

Madison, WI · On-site

$14.50 - $19/hr

Senior Helpers of Madison Senior Helpers of Madison is looking for weekend in home caregivers to visit our clients on Saturdays & Sundays! You pick your schedule!! You can work every weekend, or ...

Senior Helpers

Weekend - Home Health Aide

Madison, WI · On-site

$14.50 - $19/hr

Apply and get started right away with Senior Helpers of Madison. Senior Helpers of Madison is looking for weekend in home caregivers to visit our clients on Saturdays & Sundays! You pick your ...

McDonald's

Weekend Crew

Columbus, WI · On-site

$15/hr

... weekends - whatever ... You'll find out that a McDonald's crew job can help you grow with top notch training as well as our ...

McDonald's

Weekend Crew

Windsor, WI · On-site

$15/hr

... weekends - whatever ... You'll find out that a McDonald's crew job can help you grow with top notch training as well as our ...

McDonald's

Weekend Crew

Mcfarland, WI · On-site

$15/hr

... weekends - whatever ... You'll find out that a McDonald's crew job can help you grow with top notch training as well as our ...

McDonald's

Weekend Crew

Monona, WI · On-site

$15/hr

... weekends - whatever ... You'll find out that a McDonald's crew job can help you grow with top notch training as well as our ...

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Weekend Helpdesk information

See Madison, WI salary details

$12

$23

$34

How much do weekend helpdesk jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for weekend helpdesk in Madison, WI is $23.33, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $26.15 per hour, depending on experience, location, and employer.

What is a Weekend Helpdesk job?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Weekend Helpdesk position, and why are they important?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by Weekend Helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Madison, WI? The most popular types of Helpdesk jobs in Madison, WI are:
What are popular job titles related to Weekend Helpdesk jobs in Madison, WI? For Weekend Helpdesk jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Weekend Helpdesk jobs in Madison, WI look for? The top searched job categories for Weekend Helpdesk jobs in Madison, WI are:
What cities near Madison, WI are hiring for Weekend Helpdesk jobs? Cities near Madison, WI with the most Weekend Helpdesk job openings:
Weekend Helpdesk jobs near you
Infographic showing various Weekend Helpdesk job openings in Madison, WI as of July 2026, with employment types broken down into 62% Full Time, 19% Part Time, and 19% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $48,521 per year, or $23.3 per hour.
Helpdesk

Helpdesk

Symphony Corp

Madison, WI • On-site

$20.25 - $27.25/hr

Contractor

Re-posted 24 days ago

Job description

Company Description
Symphony has been providing best-of-breed technology solutions and managed services to leading healthcare organizations to achieve quality, safety and cost efficiency goals. Symphony brings significant experience to the implementation and integration of point-of-care clinical management (EHR) and ERP systems as well as applications development, population health management, hosting, and related maintenance and support services. Health care organizations benefit from our ability to deliver a full spectrum of technology services in both clinical and administrate areas. Symphony's managed services include healthcare IT outsourcing, professional services, consulting, hosting solutions and remote technical support.
Job Description
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected.
Qualifications
Additional Information
General understanding of LANDesk (for patch management, software deployment, inventory management Mobile Device Management (iPad , Android smartphone)

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