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Remote Desktop Support Manager Jobs in Eau Claire, WI

InsuraTec

Sales Representative (Remote)

Eau Claire, WI · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Menomonie, WI · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

McQuade Organization

Customer Service Associate

Menomonie, WI · Remote

$14.25 - $19.75/hr

Customer Service Associate (Remote) - Immediate Openings Work From Home | No Experience Required ... What You'll Be Doing * Assist customers with account questions and support needs * Work with ...

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$14

$35

$59

How much do remote desktop support manager jobs pay per hour?

As of May 27, 2026, the average hourly pay for remote desktop support manager in Eau Claire, WI is $35.83, according to ZipRecruiter salary data. Most workers in this role earn between $23.80 and $47.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support Manager, and why are they important?

To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.

What are some common challenges faced by Remote Desktop Support Managers and how can they be addressed?

Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.

What does a Remote Desktop Support Manager do?

A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.

How to make 1000 a week remote?

A Remote Desktop Support Manager can increase earnings by taking on multiple clients, offering specialized support, or working for companies that pay higher rates for remote IT management. Building strong technical skills, certifications, and efficient scheduling can help maximize weekly income to reach or exceed $1,000. Consistent performance and expanding your client base are key factors in achieving this goal.

What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?

AspectRemote Desktop Support ManagerRemote Desktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, ITILCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentSupervises support teams, manages workflows, oversees support operationsProvides technical support, troubleshoots remote desktop issues, assists end-users
Industry UsageIT support departments, managed service providersIT help desks, technical support centers

The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.

What are popular job titles related to Remote Desktop Support Manager jobs in Eau Claire, WI? For Remote Desktop Support Manager jobs in Eau Claire, WI, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Manager jobs in Eau Claire, WI look for? The top searched job categories for Remote Desktop Support Manager jobs in Eau Claire, WI are:
What cities near Eau Claire, WI are hiring for Remote Desktop Support Manager jobs? Cities near Eau Claire, WI with the most Remote Desktop Support Manager job openings:
Remote Desktop Support Manager jobs near you

Lead Software Engineer

SariSuki Stores Inc.

Eau Claire, WI • On-site, Remote

$116K - $150K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Join Our Team at RW Thrive!
Are you passionate about designing and delivering innovative software solutions that power real-world learning experiences? RW Thrive-a growing, employee-owned company-is seeking a Lead Software Engineer to drive the architecture, development, and evolution of our digital product platforms. This role will provide hands-on technical leadership across embedded, mobile, desktop, and web applications while partnering with engineering, product, and business teams to build scalable, high-quality systems that support product innovation and long-term growth.
Who We Are
RW Thrive is the parent organization of two impactful educational companies: Realityworks, known for experiential learning tools used in classrooms worldwide, and CreXo, a leader in creative robotics education. While RW Thrive may be new to your radar, our brands are well-established in education and innovation. Together, we are committed to equipping learners and educators with the tools they need to thrive in today's world.
The Opportunity: Lead Software Engineer
The Lead Software Engineer will provide technical leadership in designing and delivering innovative digital solutions that power our hands-on learning products. This role will lead the architecture, development, and modernization of embedded, mobile, desktop, and web applications, including integration across our Realityworks and CreXo platforms. As a hands-on leader, you will partner with cross-functional teams to bring new products to market, solve complex technical challenges, and ensure scalable, high-quality systems across the full product lifecycle.
Why Join Us?
  • Employee-owned company with a collaborative culture
  • Mission-driven work supporting educators and learners
  • Opportunity to shape the future of technology in education
  • Competitive salary and benefits package
  • Hybrid work flexibility
Key Responsibilities
  • Provides technical leadership for software development across embedded, desktop, mobile, and web applications
  • Collaborates with R&D, Product, DevOps, and other stakeholders to translate requirements into scalable digital solutions
  • Defines software architecture and design for complex development initiatives
  • Coordinates development efforts across internal teams and external partners, ensuring alignment with timelines and standards
  • Guides engineers through design decisions, troubleshooting, and implementation challenges
  • Writes and maintains production-quality code and contributes directly to development efforts
  • Leads resolution of complex technical issues including performance, security, and system reliability
  • Participates in user testing and leverages feedback to drive product improvements
  • Ensures adherence to SDLC processes including version control, code review, and release management
  • Ensures software solutions meet regulatory and compliance requirements
  • Documents system architecture, specifications, and development processes
  • Maintains awareness of emerging technologies and supports continuous improvement
  • Mentors and supports software engineers and cross-functional teams
What You'll Bring
  • Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Embedded Systems Engineering, or related technical discipline; or equivalent combination of education and directly-related experience
  • 10+ years of professional software development experience across embedded, desktop, or mobile platforms
  • Demonstrated experience leading architecture or development of complex software systems
  • Proficiency in modern programming languages such as C/C++, C#/.NET, Java/Kotlin, or Swift/Objective-C
  • Experience with version control, code reviews, and automated build and release processes
  • Experience developing software that interfaces with hardware or external systems
Desired Qualifications
  • Experience developing hardware-integrated or embedded systems
  • Experience across multiple application platforms (desktop, mobile, web)
  • Proficiency with Python for tooling, automation, or data analysis
  • Experience with APIs, service-oriented architectures, or shared-code strategies
  • Experience mentoring engineers and influencing technical direction
  • Experience working with distributed teams or external partners
  • Familiarity with AI-assisted development tools
Work Location
  • RW Thrive is headquartered in Eau Claire, WI. This is a primarily work-from-home position, working from a home office and coming onsite in Eau Claire as needed.
Compensation
  • The expected compensation range for this position is $116,000 - $150,000 annually
Travel Requirements
  • Occasional (<10%) travel may be required to support business needs
Learn More
  • Discover more about our mission and impact at www.rwthrive.com

RW Thrive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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