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Desktop Support Field Service Technician Jobs in Kenosha, WI

Actalent

Field Service Technician

Gurnee, IL · On-site

$40 - $50/hr

Field Service Technician This Field Service Technician role offers the opportunity to work ... You will play a key role in supporting a rapidly growing, niche industrial business with strong ...

Actalent

Field Service Technician

Pleasant Prairie, WI · On-site

$40 - $50/hr

Field Service Technician This Field Service Technician role offers the opportunity to work ... You will play a key role in supporting a rapidly growing, niche industrial business with strong ...

ZF

Wind Field Service Technician

Vernon Hills, IL

$57.80K - $72.30K/yr

Reporting to the Wind Field Service Manager, this technician will work alongside two other experienced service technicians, supporting customers across the U.S. and Canada. The position involves ...

ZF Group

Wind Field Service Technician

Vernon Hills, IL · On-site

$57.80K - $72.30K/yr

Reporting to the Wind Field Service Manager, this technician will work alongside two other experienced service technicians, supporting customers across the U.S. and Canada. The position involves ...

MRA Recruiting Services

Service Technician

Big Bend, WI · On-site

We're not filling seats -- we're building a team of professionals who take ownership in the field ... Cut corners or rush jobs WHAT YOU GET We're strive to support our technicians, not burn them out.

New

Sky Systems

IT Desktop Support Engineer

Waukegan, IL · On-site

IT Desktop Support Technician Job Type & Location: Onsite || 3 Openings in Illinois (Client Park ... Minimum 3 years of strong experience providing IT infrastructure field support which includes ...

Sentinel Benefits

Desktop Support Engineer

Waukegan, IL · On-site

$45K - $60K/yr

Desktop Support Engineer Sentinel is seeking a Desktop Support Engineer to join our team and ... We are looking for someone who delivers exceptional customer service, works collaboratively within ...

Sentinel Technologies

Desktop Support Engineer

Waukegan, IL · On-site

$45K - $60K/yr

Desktop Support Engineer Job ID 2026-4998 Type Regular FTE Client & Job Location : Location US-IL ... We are looking for someone who delivers exceptional customer service, works collaboratively within ...

New

Atlas Companies

Field Service Technician

Kenosha, WI · On-site

A company provided service van and fuel card for our Field Technicians. The van goes home with you each evening. * Advancement opportunities. We provide tuition reimbursement benefits and internal ...

Atlas Companies

Field Service Technician

Kenosha, WI · On-site

A company provided service van and fuel card for our Field Technicians. The van goes home with you each evening. * Advancement opportunities. We provide tuition reimbursement benefits and internal ...

Dovenmuehle Mortgage

Desktop Support Tech I

Lake Zurich, IL · On-site

$20.50 - $26.25/hr

... service, to facilitate support with all aspects of software, hardware, or connectivity. • ... field laptops and other mobile devices, ensuring security and usability. • Implement and follow ...

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Desktop Support Field Service Technician information

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How much do desktop support field service technician jobs pay per hour?

As of May 27, 2026, the average hourly pay for desktop support field service technician in Kenosha, WI is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $21.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Field Service Technician, and why are they important?

To thrive as a Desktop Support Field Service Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with operating systems (Windows, macOS), ticketing systems, and remote support tools is essential. Outstanding customer service, communication skills, and the ability to work independently help technicians excel in varied environments. These skills ensure efficient issue resolution, minimal downtime for end-users, and high client satisfaction.

What are some common challenges faced by Desktop Support Field Service Technicians, and how can they be overcome?

Desktop Support Field Service Technicians often encounter challenges such as troubleshooting diverse technical issues in varied client environments and managing tight schedules for on-site visits. Adaptability is crucial, as each location may present unique hardware or network configurations. To overcome these challenges, staying current with technology trends, maintaining strong communication with both users and remote support teams, and developing efficient problem-solving techniques are essential. Regular training and proactive organization can help technicians handle unexpected issues smoothly and provide high-quality service.

What is a Desktop Support Field Service Technician?

A Desktop Support Field Service Technician is an IT professional who provides on-site technical assistance for computer systems, hardware, and software. They diagnose and resolve issues related to desktops, laptops, printers, and other peripherals, often traveling to different locations to support users. Their responsibilities include troubleshooting technical problems, installing and configuring equipment, and ensuring that all systems operate smoothly. They play a crucial role in maintaining productivity by minimizing downtime for end-users.

What is the difference between Desktop Support Field Service Technician vs Help Desk Technician?

AspectDesktop Support Field Service TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site at client locations, fieldworkRemote or on-site at office, help desk
Industry UsageIT service providers, hardware vendorsCorporate IT departments, support centers
Job FocusHardware setup, troubleshooting on-siteRemote troubleshooting, user support

While both roles involve technical support, the Desktop Support Field Service Technician primarily works on-site at client locations handling hardware and network issues, whereas the Help Desk Technician typically provides remote support and troubleshooting for end-users within an organization.

What are popular job titles related to Desktop Support Field Service Technician jobs in Kenosha, WI? For Desktop Support Field Service Technician jobs in Kenosha, WI, the most frequently searched job titles are:
What job categories do people searching Desktop Support Field Service Technician jobs in Kenosha, WI look for? The top searched job categories for Desktop Support Field Service Technician jobs in Kenosha, WI are:
What cities near Kenosha, WI are hiring for Desktop Support Field Service Technician jobs? Cities near Kenosha, WI with the most Desktop Support Field Service Technician job openings:
Desktop Support Field Service Technician jobs near you
Infographic showing various Desktop Support Field Service Technician job openings in Kenosha, WI as of May 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 100% In-person job distribution, with an average salary of $42,728 per year, or $20.5 per hour.

Desktop Support Technician

Ovation Workplace Services Inc

Kildeer, IL

$20.50 - $26.25/hr

Other

Posted 26 days ago

Job description

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.

Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support. Provide first/second level contact and problem resolution for customer issues.

b)Work with Third Party Vendors to remediate complex AV issues as needed. c)Provide timely communication on issue status and resolution. d)Maintain ticket updates for all reported incidents.

Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware.

Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable law. Applicants requiring reasonable accommodation during the hiring process should contact Human Resources in advance.

DISCLAIMER This job description outlines the general nature and scope of the role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify responsibilities as business needs evolve.

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