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Desktop Support Field Service Technician Jobs in Milwaukee, WI

AA2IT

Desktop Support Technician

Brookfield, WI · On-site

$19 - $24.25/hr

Desktop Support Technician We are looking for a Desktop Support Technician in Brookfield, WI for a ... Great customer service skills Responsibilities * Providing desktop support to users * Deliver ...

Apex Systems

Desktop Support

Oconomowoc, WI

$17/hr

Job#: 3033350 Desktop Support Technician (Contract) Location: Fully onsite at one of the following ... These individuals will work closely with the Field Services team to deploy, configure, and support ...

AA2IT

Desktop Support Technician

Waukesha, WI · On-site

$21 - $23/hr

Desktop Support Technician Location: 400 S Prairie Ave, Waukesha Pay Rate: $21-23/HR Background, Drug, and Citizenship screening requirements: Per Federal Law, Marijuana is part of the drug screening ...

AA2IT

Desktop Support Technician

Milwaukee, WI · On-site

$21/hr

Desktop Support and Customer Service. Hours: M-F 8 AM to 5 PM CST. No on-call. Experience: Min. 1 year of experience. A+ certification is a plus. Video interview required and will be scheduled as ...

Concord IT Systems

Desktop Support-I

Milwaukee, WI · On-site

$20 - $25.25/hr

The Desktop Support Point of Sale Technician serves as the first point of contact for IT related ... years customer service experience. * 2-year degree in an IT related field or current progress ...

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Desktop Support Field Service Technician information

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How much do desktop support field service technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support field service technician in Milwaukee, WI is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $21.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Field Service Technician, and why are they important?

To thrive as a Desktop Support Field Service Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with operating systems (Windows, macOS), ticketing systems, and remote support tools is essential. Outstanding customer service, communication skills, and the ability to work independently help technicians excel in varied environments. These skills ensure efficient issue resolution, minimal downtime for end-users, and high client satisfaction.

What are some common challenges faced by Desktop Support Field Service Technicians, and how can they be overcome?

Desktop Support Field Service Technicians often encounter challenges such as troubleshooting diverse technical issues in varied client environments and managing tight schedules for on-site visits. Adaptability is crucial, as each location may present unique hardware or network configurations. To overcome these challenges, staying current with technology trends, maintaining strong communication with both users and remote support teams, and developing efficient problem-solving techniques are essential. Regular training and proactive organization can help technicians handle unexpected issues smoothly and provide high-quality service.

What is a Desktop Support Field Service Technician?

A Desktop Support Field Service Technician is an IT professional who provides on-site technical assistance for computer systems, hardware, and software. They diagnose and resolve issues related to desktops, laptops, printers, and other peripherals, often traveling to different locations to support users. Their responsibilities include troubleshooting technical problems, installing and configuring equipment, and ensuring that all systems operate smoothly. They play a crucial role in maintaining productivity by minimizing downtime for end-users.

What is the difference between Desktop Support Field Service Technician vs Help Desk Technician?

AspectDesktop Support Field Service TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site at client locations, fieldworkRemote or on-site at office, help desk
Industry UsageIT service providers, hardware vendorsCorporate IT departments, support centers
Job FocusHardware setup, troubleshooting on-siteRemote troubleshooting, user support

While both roles involve technical support, the Desktop Support Field Service Technician primarily works on-site at client locations handling hardware and network issues, whereas the Help Desk Technician typically provides remote support and troubleshooting for end-users within an organization.

What are popular job titles related to Desktop Support Field Service Technician jobs in Milwaukee, WI? For Desktop Support Field Service Technician jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Desktop Support Field Service Technician jobs in Milwaukee, WI look for? The top searched job categories for Desktop Support Field Service Technician jobs in Milwaukee, WI are:
What cities near Milwaukee, WI are hiring for Desktop Support Field Service Technician jobs? Cities near Milwaukee, WI with the most Desktop Support Field Service Technician job openings:
Desktop Support Field Service Technician jobs near you
Infographic showing various Desktop Support Field Service Technician job openings in Milwaukee, WI as of May 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,154 per year, or $20.7 per hour.
Desktop Support Technician

Desktop Support Technician

AA2IT

Brookfield, WI • On-site

$19 - $24.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Desktop Support Technician

We are looking for a Desktop Support Technician in Brookfield, WI for a 3 month contract-to-hire opportunity providing desktop support service.

Qualifications
  • 3+ years of Desktop Support experience
  • HS Diploma or GED, AA or BS degree preferred
  • CompTIA A+ Certification preferred
  • Great customer service skills
Responsibilities
  • Providing desktop support to users
  • Deliver exceptional, white glove customer service
  • Interacting and servicing clients with any technical problem they are experiencing.
  • Be helpful, relatable, and pleasant while diagnosing and fixing their problems
  • Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems
  • Be helpful and understanding
  • Customize the customer experience for every individual
  • Prepare reports for analysis of product failure trends and service issues
  • Service customers with whatever technical issues they may have in the most pleasant way possible

Apply