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Entry Level Computer Support Specialist Jobs in Racine, WI

Kinter

Field Operations Support Associate

Waukegan, IL · On-site

$50K - $60K/yr

The Field Operations Support Specialist travels to customer retail locations to survey stores for ... Prolonged periods sitting at a desk and working on a computer. * Adjusting or moving objects up to ...

ABB

Digital CAD Specialist

New Berlin, WI

This role supports manufacturing operations by creating detailed CAD models,maintainingfixture and assembly records, and developing engineering drawings and bills of materials (BOMs)

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Entry Level Computer Support Specialist information

See Racine, WI salary details

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$39

How much do entry level computer support specialist jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for entry level computer support specialist in Racine, WI is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.93 per hour, depending on experience, location, and employer.

What does an Entry Level Computer Support Specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What Does an Entry-Level Computer Support Specialist Do?

An entry-level computer support specialist is an IT worker who installs software, maintains computer systems and related equipment, and offers technical support and troubleshooting help with the computers or network for which they are responsible. Your duties in this career include user training, and you are often on call to answer questions and solve IT problems for employees or clients. An entry-level computer support specialist generally handles their responsibilities as part of an IT department of a business, but you can also provide support as part of a third-party IT service provider.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Support Specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.
More about Entry Level Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Racine, WI? The most popular types of Computer Support Specialist jobs in Racine, WI are:
What are popular job titles related to Entry Level Computer Support Specialist jobs in Racine, WI? For Entry Level Computer Support Specialist jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Support Specialist jobs in Racine, WI look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Racine, WI are:
What cities near Racine, WI are hiring for Entry Level Computer Support Specialist jobs? Cities near Racine, WI with the most Entry Level Computer Support Specialist job openings:
Entry Level Computer Support Specialist jobs near you
Field Operations Support Associate

Field Operations Support Associate

Kinter

Waukegan, IL • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

The Company:
Kinter is a family business obsessed with making retail display hardware easier for our customers. We’ve been manufacturing and distributing retail display hardware for over 40 years. Our approach to business is simple — treat each other and our customers like family. 
Summary/Objective:
The Field Operations Support Specialist travels to customer retail locations to survey stores for ESL conversion readiness and determine required Kinter components. The role takes accurate measurements and part counts, documenting data using Microsoft Excel and internal templates, tests fit and function across various store fixture environments in accordance with established standards and guidelines and also assists with day-to-day operational activities by supporting reporting, technology systems, and process improvements efforts. The standard schedule is typically Monday–Friday; however, hours may need to flex during travel weeks depending on flight schedules, store access windows, and project timelines. The pay range for this role is fixed at $50,000 to $60,000, commensurate with experience. Candidates with strong, relevant experience may be offered salaries toward the higher end of the range, while those earlier in their careers can expect offers aligned with the entry level of the range.
Essential Functions:
  • Travel to customer retail locations to conduct ESL conversion readiness surveys and identify required components.
  • Take accurate measurements and part counts, documenting data using Microsoft Excel and internal templates.
  • Test product fit and functionality in various retail fixture environments in accordance with established standards and guidelines.
  • Document field findings, fixture conditions, and exceptions through reports and photographs.
  • Assist with day-to-day operational support activities, including reporting, data entry, and process coordination.
  • Support the use of technology systems, software tools, and applications used in field and operational workflows.
  • Troubleshoot and resolve routine technical or process-related issues to minimize operational disruptions.
  • Collaborate with cross-functional teams, vendors, and internal stakeholders to support project execution.
  • Track and maintain accurate operational data and documentation.
  • Escalate unclear or unfamiliar installation situations to Product Development for direction.
  • Interact professionally with customer store staff and ensure a positive representation of Kinter.
  • Perform additional duties as assigned.

Required Skills/Abilities:
  • Valid Driver’s License and REAL ID or Passport (required for air travel).
  • Strong attention to detail, accuracy, and organizational skills.
  • Proficiency with Microsoft Office Suite.
  • Clear verbal and written communication skills.
  • Basic math and measurement skills; comfortable using tape measures, calipers, and related tools.
  • Ability to troubleshoot or adapt when faced with unique or unfamiliar situations.
Preferred Education and Experience:
  • High School Diploma required
  • Bachelor’s degree preferred.
  • Prior customer service experience is required. 
Supervisory Responsibilities:
  • None
Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer.
  • Adjusting or moving objects up to 15 pounds.
  • Ability to make repetitive movements, including moving of the wrists and/or fingers, bending, or squatting.
  • Prolonged periods of standing and walking during site visits to customer retail locations.
Work Environment:
  • This position will work indoors in a temperature-controlled environment, with periods of time spent on site visits at customer retail locations. Site conditions may vary by store and include stairs, tight spaces, or uneven surfaces.
Travel:
  • Travel to customer sites averages 50-75% of the time. 
The Location:
Kinter is located on the outskirts of Waukegan, just minutes from Gurnee and Wadsworth. Office and warehouses are located off IL Route 41, which makes the commute easy from surrounding towns.
Why Join Our Team?
  • Be part of a dedicated, family-owned business with a proven track record of success and a deep commitment to its employees.
  • Enjoy generous Paid Time Off (PTO) and paid holidays to maintain a healthy work-life balance.
  • Benefit from comprehensive medical, dental, and vision insurance—100% covered for the employee by Kinter, with no payroll deductions.
  • Secure your future with our fully employer-funded pension plan (contributions start after 1 year, fully vested after 5 years, with no deductions from your paycheck).
  • Unlock long-term growth potential and opportunities to advance within the company.

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