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Senior Computer Support Specialist Jobs in Racine, WI

Bear Country Inc

IT Support Specialist

Caledonia, WI · On-site

IT Support Specialist Bear Country, Inc.(BCI) which includes Jellystone Park and Resort in ... Computer proficiency * Broad LAN knowledge * Previous help desk experience * Ability to communicate ...

Marmon

Customer Support Specialist

Milwaukee, WI · On-site

$17.75 - $24/hr

The Customer Support Specialist works with internal and external customers to efficiently and ... Computer Skills - Proficient computer skills required * MS Word, Excel, Outlook * ERP systems ...

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All JobsComputer Support Specialist JobsSenior Computer Support Specialist JobsSenior Computer Support Specialist Jobs in Racine, WI

Senior Computer Support Specialist information

See Racine, WI salary details

$33.3K

$100.9K

$110.2K

How much do senior computer support specialist jobs pay per year?

As of Jul 19, 2026, the average yearly pay for senior computer support specialist in Racine, WI is $100,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,800.00 and $109,200.00 per year, depending on experience, location, and employer.

What does a senior support specialist do?

A senior computer support specialist provides advanced technical assistance to users, troubleshooting hardware, software, and network issues. They often diagnose complex problems, install and configure systems, and may mentor junior staff while using tools like remote support software and maintaining documentation. This role typically requires strong problem-solving skills and relevant certifications such as CompTIA or Microsoft Certified Professional.

How difficult is IT for a 60 year old to get a job?

Senior Computer Support Specialists often find that age is less of a barrier than skills and experience. Demonstrating up-to-date technical knowledge, certifications like CompTIA A+ or Network+, and strong customer service skills can improve job prospects regardless of age.

What are the key skills and qualifications needed to thrive as a Senior Computer Support Specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

What jobs in the US pay 300,000 a year?

Senior Computer Support Specialists typically do not earn $300,000 annually; such high salaries are more common in executive, specialized medical, or technology leadership roles. In the tech industry, roles like software engineering managers, IT directors, or chief technology officers often reach or exceed this level with experience, advanced skills, and relevant certifications. Compensation varies based on location, company size, and individual expertise.

Can AI replace computer support specialists?

AI can automate certain routine tasks in computer support, such as troubleshooting common issues and providing basic technical assistance. However, senior computer support specialists rely on complex problem-solving, customer communication, and adapting to unique situations, which currently require human judgment and expertise that AI cannot fully replicate.

How does a Senior Computer Support Specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What are Senior Computer Support Specialists?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.
What are the most commonly searched types of Computer Support Specialist jobs in Racine, WI? The most popular types of Computer Support Specialist jobs in Racine, WI are:
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What cities near Racine, WI are hiring for Senior Computer Support Specialist jobs? Cities near Racine, WI with the most Senior Computer Support Specialist job openings:
Senior Computer Support Specialist jobs near you
School Support Specialist

School Support Specialist

Zion-Benton Township High School District 126

Zion, IL • On-site

Full-time

Re-posted 6 days ago

Job description

Position Type:
Secretarial/Clerical/Secretary
Date Posted:
5/23/2026
Location:
Zion-Benton Township District 126
Date Available:
2026-27
Closing Date:
Until Filled
Position:
School Support Specialist
Location:
Principal's office-ZBTHS Main Campus
Reports To:
Principal
Classification:
Classified
Term:
12-month / Full Time
Wage:
$27.00
Qualifications:
Minimum of an associate's degree required. A waiver of this requirement will be considered for those possessing a high level of related experience and expertise in a school setting. Three years of experience with excellent grammatical, computer skills, and community relations required. Must possess a high level of accuracy, confidentiality, positive human relations skills, good judgement, exemplary follow-through and organizational skills.
NON-DISCRIMINATION STATEMENT
Zion-Benton Township High School District No. 126 is an equal opportunity employer. We strive to recruit and employ the most qualified personnel and provide equal opportunities for advancement, including promotion and training, without regard to race, color, religion, age, sex, disability, national origin, status as a disabled or military veteran, or on any other basis when prohibited by local, state or federal law.
Attachment(s):
  • School Support Specialist

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