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Senior Computer Support Specialist Jobs in Appleton, WI

Oshkosh Corporation

Sr Sales Support Specialist

Neenah, WI · On-site

$64K - $103K/yr

Our trucks are designed to perform under the toughest conditions. Sr Sales Support Specialist R47059 The Senior International Sales Support Specialist supports international customer programs, to ...

Via

Partner Support Specialist (part-time)

Green Bay, WI · On-site

$18/hr

As a part-time Partner Support Specialist , you will have the amazing opportunity to interact with ... Excellent computer and technical skills, including experience with Microsoft Office, the Google ...

Paper Transport

Customer Support Specialist

De Pere, WI

$17.25 - $23.50/hr

How can you be successful as a Customer Support Specialist? * Build loads for customer orders * 214 ... Computer Expertise : Must be proficient in Microsoft software; Outlook, Excel, Word, PowerPoint.

Paper Transport

Customer Support Specialist

De Pere, WI · On-site

$17.25 - $23.50/hr

How can you be successful as a Customer Support Specialist? * Build loads for customer orders * 214 ... Computer Expertise: Must be proficient in Microsoft software; Outlook, Excel, Word, PowerPoint.

J. J. Keller

Operations Support Specialist

Neenah, WI · On-site

$53K - $71K/yr

Keller is looking for an Operations Support Specialist to join our Service Operations team! J. J ... Work involves operation of personal computer equipment for extended periods of time. We Protect ...

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All JobsComputer Support Specialist JobsSenior Computer Support Specialist JobsSenior Computer Support Specialist Jobs in Appleton, WI

Senior Computer Support Specialist information

See Appleton, WI salary details

$34.6K

$105K

$114.6K

How much do senior computer support specialist jobs pay per year?

As of Aug 5, 2026, the average yearly pay for senior computer support specialist in Appleton, WI is $104,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,200.00 and $113,700.00 per year, depending on experience, location, and employer.

What does a senior computer support specialist do?

A senior computer support specialist provides advanced technical assistance to users, troubleshooting hardware, software, and network issues. They often diagnose complex problems, install and configure systems, and may mentor junior staff while using tools like remote support software and maintaining documentation. This role typically requires strong problem-solving skills and relevant certifications such as CompTIA or Microsoft certifications.

What are the key skills and qualifications needed to thrive as a senior computer support specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

How much does a senior computer support specialist make per hour?

A senior computer support specialist typically earns between $25 and $40 per hour, depending on experience, certifications, and geographic location. They often work in technical support roles requiring strong troubleshooting skills and familiarity with hardware and software systems.

How does a senior computer support specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What is a senior computer support specialist?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.
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Senior Computer Support Specialist jobs near you

Middle Office Support Specialist

Careers | Legacy Private Trust

Neenah, WI

$18.50 - $24.50/hr

Full-time

Re-posted 17 days ago

Job description

The Middle Office Support Specialist is a specialist-level role at the intersection of Trust Administration and Trust Operations at Legacy Private Trust Company, serving as the critical operational link between the two functions and ensuring that client accounts move seamlessly from relationship management through operational execution. This position provides essential support to the trust administration team, playing a central role in the accurate, timely, and compliant administration of personal trust, estate, and corporate trust accounts.


The Middle Office Support Specialist owns the account opening and closing processes end to end, ensuring all documentation is complete, accurate, and audit-ready at every stage. This role serves as a knowledgeable resource for both the Administration and Operations teams by coordinating across departments, supporting client service continuity, and ensuring that account activity is handled with precision and follow-through at every step.


Beyond day-to-day account administration, the Middle Office Support Specialist plays an active role in building and defining the Middle Office function, working closely with the Senior Support Services Officer to develop processes, establish operational workflows, and strengthen the infrastructure that supports Legacy's continued growth.


This position is well-suited for a detail-oriented, operationally-minded professional who communicates effectively across teams, takes pride in accuracy and follow-through, and brings the initiative and intellectual curiosity to help Legacy build something lasting while deepening their own expertise in trust administration, fiduciary law, and operational excellence.

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