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Senior Computer Support Specialist Jobs in Appleton, WI

Outagamie County

Life Enrichment Specialist (BV)

Appleton, WI · On-site

$17.26 - $19.43/hr

... Support Through Compassion Position Purpose Join the Premier Senior Living Community in the Fox ... The Life Enrichment Specialist coordinates life enrichment opportunities based on villagers' choice ...

CESA 6

Manager, IT

Oshkosh, WI · On-site

$85K - $100K/yr

The Manager oversees one Senior Support Specialist and one Youth Apprenticeship Intern and reports ... Associate's or bachelor's degree in Information Technology, Computer Science, Cybersecurity ...

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Senior Computer Support Specialist information

See Appleton, WI salary details

$34.6K

$105K

$114.6K

How much do senior computer support specialist jobs pay per year?

As of Sep 4, 2026, the average yearly pay for senior computer support specialist in Appleton, WI is $104,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,200.00 and $113,700.00 per year, depending on experience, location, and employer.

What is a senior computer support specialist?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.

How does a senior computer support specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What are the key skills and qualifications needed to thrive as a senior computer support specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

How much does a senior computer support specialist make per hour?

A senior computer support specialist typically earns between $25 and $40 per hour, depending on experience, certifications, and geographic location. They often work in technical support roles requiring strong troubleshooting skills and familiarity with hardware and software systems.

What are the most commonly searched types of Computer Support Specialist jobs in Appleton, WI?

The most popular types of Computer Support Specialist jobs in Appleton, WI are:

What are popular job titles related to Senior Computer Support Specialist jobs in Appleton, WI?

For Senior Computer Support Specialist jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Senior Computer Support Specialist jobs in Appleton, WI look for?

The top searched job categories for Senior Computer Support Specialist jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Senior Computer Support Specialist jobs?

Cities near Appleton, WI with the most Senior Computer Support Specialist job openings:

Senior Computer Support Specialist jobs near you

Senior Fleet Maintenance Specialist

Schneider

Green Bay, WI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Schneider National rating

7.7

Company rating: 7.7 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

104th of 366 rated logistics

Job description

Senior Fleet Maintenance Specialist
Work model:On-Site
Location:Green Bay, WI, USA
Shift:First shift
Job level:Individual Contributor
Schedule:Full time; Monday, Tuesday, Thursday & Friday, 8:00 a.m. - 6:30 p.m.
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Job overview:

Schneider is seeking a Senior Fleet Maintenance Specialist in Green Bay to work with drivers, vendors and internal associates in an in-office setting when equipment breaks down and repairs are needed. The Senior Fleet Maintenance Specialist will estimate repair times and communicate the availability of equipment to others in the organization.

Responsibilities:

  • Respond to incoming calls and messages regarding equipment breakdowns and accidents.
  • Provide guidance, coaching and analysis on breakdowns and repairs.
  • Diagnose root causes of breakdowns, interpret fault codes and make informed repair decisions.
  • Negotiate, purchase and manage outside repair solutions to maximize company cost and service quality.
  • Use critical thinking and decision-making skills to determine the best solution that balances cost, service and operational impacts.
  • Adhere to repair guidelines and standard operating procedures to ensure compliance and consistency.
  • Provide step-by-step guidance to drivers on maintenance procedures.
  • Stay up to date on DOT regulations and Schneider-specific policies.

Skills and qualifications:

  • Technical degree in diesel technology preferred but not required.
  • 1-2 years of diesel or automotive repair experience.
  • Knowledge of DOT regulations.
  • Effective written and verbal communication skills.
  • Able to work in a fast-paced environment.

Pay and benefits:

  • Medical, dental and vision insurance.
  • Company paid life insurance.
  • 401(k) savings plan with company match.
  • Paid time off and paid holidays.
  • Results-based incentive pay program where you can earn above and beyond your base pay.
  • Tuition reimbursement.
  • See full list of Fleet Maintenance Support benefits.

Schneider's inclusive culture

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.

Job ID: 262673

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