IT Support Specialist
Kimberly, WI · On-site
The position is intended for a developing IT professional who can learn Luvata Appleton business systems, follow established procedures, escalate complex issues appropriately, and support a reliable ...
IT Support Specialist
Kimberly, WI · On-site
The position is intended for a developing IT professional who can learn Luvata Appleton business systems, follow established procedures, escalate complex issues appropriately, and support a reliable ...
The position is intended for a developing IT professional who can learn Luvata Appleton business systems, follow established procedures, escalate complex issues appropriately, and support a reliable ...
The position is intended for a developing IT professional who can learn Luvata Appleton business systems, follow established procedures, escalate complex issues appropriately, and support a reliable ...
The position is intended for a developing IT professional who can learn Luvata Appleton business systems, follow established procedures, escalate complex issues appropriately, and support a reliable ...
The position is intended for a developing IT professional who can learn Luvata Appleton business systems, follow established procedures, escalate complex issues appropriately, and support a reliable ...
IT Support Specialist
Kaukauna, WI · On-site
Associate's degree in information technology or a related field required; Bachelor's degree preferred. CompTIA A+ certification accepted in lieu of degree. * 3+ years of progressive IT support ...
IT Support Specialist
Kaukauna, WI · On-site
Associate's degree in information technology or a related field required; Bachelor's degree preferred. CompTIA A+ certification accepted in lieu of degree. * 3+ years of progressive IT support ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Overnight It Support information
See Appleton, WI salary details
$14.07 - $16.76
14% of jobs
$18.17 is the 25th percentile. Wages below this are outliers.
$16.76 - $19.45
21% of jobs
$19.45 - $22.13
14% of jobs
The median wage is $22.29 / hr.
$22.13 - $24.82
18% of jobs
$26.65 is the 75th percentile. Wages above this are outliers.
$24.82 - $27.51
12% of jobs
$27.51 - $30.19
6% of jobs
$30.19 - $32.88
4% of jobs
$32.88 - $35.57
3% of jobs
$35.57 - $38.25
3% of jobs
$38.25 - $40.94
3% of jobs
$40.94 - $43.63
1% of jobs
$14
$25
$43
How much do overnight it support jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for overnight it support in Appleton, WI is $25.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $27.69 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in overnight IT support?
To thrive as an Overnight IT Support professional, you need strong troubleshooting skills, technical knowledge of hardware and software systems, and experience in IT support or help desk environments. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified are highly beneficial. Excellent communication, problem-solving abilities, and self-motivation are essential soft skills that help you excel during non-standard work hours. These competencies are crucial for maintaining critical systems and providing timely assistance when fewer resources are available overnight.
What is an overnight IT support?
An Overnight IT Support job involves providing technical assistance and troubleshooting outside regular business hours, typically during the night shift. Responsibilities include monitoring systems, resolving network or hardware issues, and assisting users with technical problems. This role is crucial for businesses that operate 24/7 or need after-hours tech support to maintain smooth IT operations. Strong problem-solving skills, knowledge of IT systems, and the ability to work independently are essential.
What are some typical challenges faced by overnight IT support?
Overnight IT Support professionals often handle technical issues with limited in-person supervision and support, which requires strong independent problem-solving skills. They may address high-priority incidents or system outages that arise outside of regular business hours, ensuring minimal disruption to business operations. Additionally, communication with daytime teams is crucial to provide thorough handovers and maintain continuity of support. This role can be both rewarding and demanding, offering valuable experience in crisis management and exposure to a wide range of IT environments.
What are the most commonly searched types of It Support jobs in Appleton, WI? The most popular types of It Support jobs in Appleton, WI are:
What job categories do people searching Overnight It Support jobs in Appleton, WI look for? The top searched job categories for Overnight It Support jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Overnight It Support jobs? Cities near Appleton, WI with the most Overnight It Support job openings:
Full-time
Posted 26 days ago
Job description
Overview
Provides first-line technical support and basic Windows administration for office and production users. This entry-level role focuses on help desk response, workstation setup, Microsoft 365 support, Active Directory account maintenance, printer and peripheral troubleshooting, basic network/phone system support, and accurate IT documentation. The position is intended for a developing IT professional who can learn Luvata Appleton business systems, follow established procedures, escalate complex issues appropriately, and support a reliable onsite technology environment.
Responsibilities
Qualifications
Competencies
Physical & Work Environment Requirements
Provides first-line technical support and basic Windows administration for office and production users. This entry-level role focuses on help desk response, workstation setup, Microsoft 365 support, Active Directory account maintenance, printer and peripheral troubleshooting, basic network/phone system support, and accurate IT documentation. The position is intended for a developing IT professional who can learn Luvata Appleton business systems, follow established procedures, escalate complex issues appropriately, and support a reliable onsite technology environment.
Responsibilities
- Serve as the first point of contact for user support requests; document, prioritize, troubleshoot, and resolve or escalate tickets in a timely manner.
- Install, configure, and troubleshoot Windows desktops, laptops, docking stations, monitors, printers, mobile devices, and other end-user equipment.
- Support Microsoft 365 applications, Teams, Outlook, OneDrive, SharePoint basics, MFA, password resets, and common productivity issues.
- Perform basic Active Directory administration, including user account setup, group membership changes, password resets, workstation joins, and basic permissions requests under defined procedures.
- Assist with Windows administration tasks such as patch verification, endpoint health checks, inventory updates, and routine workstation/server checks as assigned.
- Provide basic troubleshooting for network connectivity, Wi-Fi, VPN, phones, shared drives, and plant-floor workstation access before escalating to senior IT or Group IT.
- Maintain accurate documentation for device assignments, user changes, common fixes, asset inventory, and standard IT procedures.
- Coordinate with vendors or internal IT resources for hardware repair, licensing questions, equipment orders, and escalated technical issues.
- Follow cybersecurity, change control, confidentiality, and safety requirements when supporting office and production environments.
- Participate in IT projects, system auditing, and continuous improvement activities as directed, especially workstation refreshes, onboarding/offboarding, documentation cleanup, and system standardization.
- All other duties as assigned.
Qualifications
- Associate degree, technical diploma, relevant coursework, internship, certification, or equivalent hands-on experience in Information Technology or related field.
- 1-2 years of IT support experience preferred; manufacturing or plant-floor support experience is helpful but not required.
- Working knowledge of Windows 11, Microsoft 365, basic PC hardware, printers, and common end-user troubleshooting techniques.
- Basic familiarity with Active Directory, Windows Server concepts, file permissions, networking fundamentals, and user account administration.
- Ability to follow procedures, document work clearly, escalate issues appropriately, and learn new systems quickly.
- Strong customer service mindset, professional communication skills, attention to detail, and ability to work with users at varying technical levels.
- Ability to work independently on routine tasks and collaboratively with local IT, business departments, vendors, and Group IT on escalated issues.
- Helpful certifications include CompTIA A+, Network+, Microsoft 365 Fundamentals, Azure Fundamentals, or Windows Client/Server training; certifications are preferred, not required.
Competencies
- Customer-focused troubleshooting.
- Clear documentation and follow-through.
- Windows and Microsoft 365 fundamentals.
- Basic security awareness and confidentiality.
- Reliability in an onsite manufacturing support environment.
- Willingness to learn Luvata Appleton systems and standard practices.
- Exhibits Luvata's Core Values of:
- Respect Diversity & Teamwork
- Act with Integrity, Speed and Determination
- Tireless Efforts to Meet the Needs of our Customers and Society
Physical & Work Environment Requirements
- Work is primarily conducted onsite in an office environment with regular support needs in production areas.
- The employee is required to wear safety glasses, hearing protection and metatarsal guarded steel-toed shoes while working in production areas.
- The employee must occasionally lift and/or move up to 25 pounds.
- The employee is occasionally exposed to moving mechanical parts and fumes or airborne particles.
- The employee may occasionally travel on company business.
- The noise level is usually moderate in the office and loud near production equipment.