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Associate It Support Jobs in Appleton, WI (NOW HIRING)

Luvata Appleton, LLC

IT Support Specialist

Kimberly, WI · On-site

Associate degree, technical diploma, relevant coursework, internship, certification, or equivalent hands-on experience in Information Technology or related field. * 1-2 years of IT support experience ...

Bassett Mechanical

IT Support Specialist

Kaukauna, WI · On-site

Associate's degree in information technology or a related field required; Bachelor's degree preferred. CompTIA A+ certification accepted in lieu of degree. * 3+ years of progressive IT support ...

U.S. Navy

IT Support Specialist

De Pere, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Forest Junction, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Allouez, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Menasha, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Manawa, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Reedsville, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

New London, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Valders, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Sherwood, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Freedom, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Fremont, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Brillion, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Omro, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Clintonville, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Little Chute, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Kimberly, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in Appleton, WI

Associate It Support information

See Appleton, WI salary details

$9

$19

$27

How much do associate it support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for associate it support in Appleton, WI is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $20.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.
What are the most commonly searched types of It Support jobs in Appleton, WI? The most popular types of It Support jobs in Appleton, WI are:
What are popular job titles related to Associate It Support jobs in Appleton, WI? For Associate It Support jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Associate It Support jobs in Appleton, WI look for? The top searched job categories for Associate It Support jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Associate It Support jobs? Cities near Appleton, WI with the most Associate It Support job openings:
Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,711 per year, or $19.1 per hour.

IT Support Specialist

Luvata Appleton, LLC

Kimberly, WI • On-site

Full-time

Posted 26 days ago

Job description

Overview
Provides first-line technical support and basic Windows administration for office and production users. This entry-level role focuses on help desk response, workstation setup, Microsoft 365 support, Active Directory account maintenance, printer and peripheral troubleshooting, basic network/phone system support, and accurate IT documentation. The position is intended for a developing IT professional who can learn Luvata Appleton business systems, follow established procedures, escalate complex issues appropriately, and support a reliable onsite technology environment.
Responsibilities
  • Serve as the first point of contact for user support requests; document, prioritize, troubleshoot, and resolve or escalate tickets in a timely manner.
  • Install, configure, and troubleshoot Windows desktops, laptops, docking stations, monitors, printers, mobile devices, and other end-user equipment.
  • Support Microsoft 365 applications, Teams, Outlook, OneDrive, SharePoint basics, MFA, password resets, and common productivity issues.
  • Perform basic Active Directory administration, including user account setup, group membership changes, password resets, workstation joins, and basic permissions requests under defined procedures.
  • Assist with Windows administration tasks such as patch verification, endpoint health checks, inventory updates, and routine workstation/server checks as assigned.
  • Provide basic troubleshooting for network connectivity, Wi-Fi, VPN, phones, shared drives, and plant-floor workstation access before escalating to senior IT or Group IT.
  • Maintain accurate documentation for device assignments, user changes, common fixes, asset inventory, and standard IT procedures.
  • Coordinate with vendors or internal IT resources for hardware repair, licensing questions, equipment orders, and escalated technical issues.
  • Follow cybersecurity, change control, confidentiality, and safety requirements when supporting office and production environments.
  • Participate in IT projects, system auditing, and continuous improvement activities as directed, especially workstation refreshes, onboarding/offboarding, documentation cleanup, and system standardization.
  • All other duties as assigned.

Qualifications
  • Associate degree, technical diploma, relevant coursework, internship, certification, or equivalent hands-on experience in Information Technology or related field.
  • 1-2 years of IT support experience preferred; manufacturing or plant-floor support experience is helpful but not required.
  • Working knowledge of Windows 11, Microsoft 365, basic PC hardware, printers, and common end-user troubleshooting techniques.
  • Basic familiarity with Active Directory, Windows Server concepts, file permissions, networking fundamentals, and user account administration.
  • Ability to follow procedures, document work clearly, escalate issues appropriately, and learn new systems quickly.
  • Strong customer service mindset, professional communication skills, attention to detail, and ability to work with users at varying technical levels.
  • Ability to work independently on routine tasks and collaboratively with local IT, business departments, vendors, and Group IT on escalated issues.
  • Helpful certifications include CompTIA A+, Network+, Microsoft 365 Fundamentals, Azure Fundamentals, or Windows Client/Server training; certifications are preferred, not required.

Competencies
  • Customer-focused troubleshooting.
  • Clear documentation and follow-through.
  • Windows and Microsoft 365 fundamentals.
  • Basic security awareness and confidentiality.
  • Reliability in an onsite manufacturing support environment.
  • Willingness to learn Luvata Appleton systems and standard practices.
  • Exhibits Luvata's Core Values of:
  • Respect Diversity & Teamwork
  • Act with Integrity, Speed and Determination
  • Tireless Efforts to Meet the Needs of our Customers and Society

Physical & Work Environment Requirements
  • Work is primarily conducted onsite in an office environment with regular support needs in production areas.
  • The employee is required to wear safety glasses, hearing protection and metatarsal guarded steel-toed shoes while working in production areas.
  • The employee must occasionally lift and/or move up to 25 pounds.
  • The employee is occasionally exposed to moving mechanical parts and fumes or airborne particles.
  • The employee may occasionally travel on company business.
  • The noise level is usually moderate in the office and loud near production equipment.

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